NEC Attendant Console Statistics Operations Manual
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NDA-30122 Revision 1 Page 33 Attendant Console Statistics Operations Manual REPORT FORMATS Attendant, Queue, Route, & Station Report Formats (Cont.) Finding a Report Format (Cont.)Step 3: Use the Ta b key to select the Find option at the bottom of the screen and press Enter. The Find a Report Format window will be displayed (Figure 3-6). Figure 3-6 Find A Report Format Window Step 4: At the Find By field, use the UP and DOWN arrow keys to select either Title or Identifier from the pop-up window...
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Page 34 NDA-30122 Revision 1 REPORT FORMATS Attendant Console Statistics Operations Manual Attendant, Queue, Route, & Station Report Formats (Cont.) Modifying a Report FormatThis procedure will modify an existing report format. Follow the steps to modify a format: Step 1: From the Console Stats Main Menu (Figure 3-1), select the Report Formats option and press Enter. The Report Formats menu screen (Figure 3-2) will be displayed Step 2: From the Report Formats menu (Figure 3-2), select the desired...
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NDA-30122 Revision 1 Page 35 Attendant Console Statistics Operations Manual REPORT FORMATS Attendant, Queue, Route, & Station Report Formats (Cont.) Modifying a Report Format (Cont.)Step 4: With the report format(s) selected, use the Ta b key to select the Modify option at the bottom of the screen and press Enter. The Modify a Report Format window (Figure 3-8) will be displayed. Figure 3-8 Modify A Report Format Window Step 5: If needed, modify the Interval field selecting between Hourly, Daily,...
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Page 36 NDA-30122 Revision 1 REPORT FORMATS Attendant Console Statistics Operations Manual Attendant, Queue, Route, & Station Report Formats (Cont.) Modifying a Report Format (Cont.)Step 9: If finished with the specific reports function, use the Tab key to select the Exit option at the bottom of the screen and press Enter to return to the Report Formats screen (Figure 3-2).
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NDA-30122 Revision 1 Page 37 Attendant Console Statistics Operations Manual REPORT FORMATS Attendant, Queue, Route, & Station Report Formats (Cont.) Deleting a Report FormatThis procedure will delete an existing report format. Follow the steps to delete a format: Step 1: From the Console Stats Main Menu (Figure 3-1), select the Report Formats option and press Enter. The Report Formats menu screen (Figure 3-2) will be displayed Step 2: From the Report Formats menu (Figure 3-2), select the desired...
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Page 38 NDA-30122 Revision 1 REPORT FORMATS Attendant Console Statistics Operations Manual Attendant, Queue, Route, & Station Report Formats (Cont.) Deleting a Report Format (Cont.)Step 4: With the report format(s) selected, use the Ta b key to select the Delete option at the bottom of the screen and press Enter. The Delete a Report Format window (Figure 3-10) will be displayed showing the selected report to delete. Figure 3-10 Delete a Report Format Window Step 5: To delete the displayed report...
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NDA-30122 Revision 1 Page 39 Attendant Console Statistics Operations Manual REPORT FORMATS Attendant, Queue, Route, & Station Report Formats (Cont.) Printing a Report FormatThis procedure will print an existing report format. Follow the steps to print a format: Step 1: From the Console Stats Main Menu (Figure 3-1), select the Report Formats option and press Enter. The Report Formats menu screen (Figure 3-2) will be displayed Step 2: From the Report Formats menu (Figure 3-2), select the desired type...
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Page 40 NDA-30122 Revision 1 REPORT FORMATS Attendant Console Statistics Operations Manual Attendant, Queue, Route, & Station Report Formats (Cont.) Printing a Report Format (Cont.)Step 4: At the Records to Print field, use the UP and Down arrow keys to select Current Record, Marked Records, or All Records and press Enter. Step 5: The Destination field specifies how the report will be printed. Use the UP and Down arrow keys to select Printer or UNIX File and press Enter. Step 6: If the Destination...
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NDA-30122 Revision 1 Page 41 Attendant Console Statistics Operations Manual REPORT GENERATION Chapter 4 REPORT GENERATION The Report Generation option on the Console Stats Main Menu is used to generate a formatted report using call processing data that has been collected over a configurable amount of time. All display screens, windows, menus and procedures are described in the following sections of this chapter. Using Report Generation Use the Report Generation option to generate reports for...
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Page 42 NDA-30122 Revision 1 REPORT GENERATION Attendant Console Statistics Operations Manual Report Generation Menu Step 1: From the Console Stats Main Menu (Figure 4-1), highlight to select the Report Generation option and press Enter.) Figure 4-1 Main Menu - Report Generation Selection Step 2: The Report Generation menu screen will be displayed (Figure 4-2). The Report Generation screen options are described in detail in the following sections of this chapter. Figure 4-2 Report Generation...