NEC Attendant Console Statistics Operations Manual

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Attendant Console Statistics Operations Manual INTRODUCTION
How To Use This Manual
This manual describes the various screens, windows and functions for the 
configuration and operation of Console Stats. Examples of displayed screens and 
step-by-step procedures are shown in the following chapters. The procedural steps 
to perform a given task (Adding a Report Format) are given in sequence and 
marked as shown below:
Step 1:
From the Main Menu, select...
Manual...

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INTRODUCTION Attendant Console Statistics Operations Manual
Manual 
Organization 
(Cont.)Chapter 9 - Administration Menu
Chapter 9 describes special functions and their procedures available at the Console 
Stats Administration Menu.
Appendix - Example Reports
The appendix shows selected example reports and formats that can be generated. 

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Attendant Console Statistics Operations Manual INSTALLATION & CONFIGURATION
Chapter 2 INSTALLATION & CONFIGURATION
This chapter provides a step-by-step description of the installation, configuration, 
and Main Menu functions for Console Stats. Before proceeding with the 
configuration, ensure that the SCO UNIX operating system and the Applications 
Manager (APM) platform software are installed on the system.
The Applications Manager Operations Manual provides detailed...

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INSTALLATION & CONFIGURATION Attendant Console Statistics Operations Manual
Installation Procedure
This section describes the procedures to install the Attendant Console Statistics 
application software. Follow the procedure below to install the software.
Note:
Some keyboards use a marked Return
 key for the carriage return function. Other 
keyboards mark this function key as Enter
. The installation procedure will iden-
tify this function as Return
 (Enter). When the...

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Attendant Console Statistics Operations Manual INSTALLATION & CONFIGURATION
Console Stats is an application. When 
prompted for the package to be 
installed, type ’applications’ and press 
Enter.
You are asked to select the installation 
media. Type ’F’ for “Floppy Disk 
Device” and press Enter.
Note:  
The standard Floppy Disk Device 
will be a 3.5 inch type.
Next, you are requested to insert the 
Attendant Console Statistics 
installation diskette in the Floppy Disk...

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INSTALLATION & CONFIGURATION Attendant Console Statistics Operations Manual
The screen displays the files as they are 
loaded from the media. Some files may 
scroll off the screen, until all the files 
from the diskette have been processed. 
You are asked if all of the application 
release media (diskettes) have been 
processed. Type ’n’ for any additional 
diskettes for Console Stats. When all 
diskettes have been loaded, type ’y’ 
(yes) and press Enter. 
Note:  
The number...

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Attendant Console Statistics Operations Manual INSTALLATION & CONFIGURATION
Screen messages show the installation 
and backup directories being installed.
For Console Stats installation, certain 
files must be modified that require 
“root” privileges. 
Type your “root” password and press 
Enter to continue the installation. 
Various messages will show the 
progress of the installation.
Note:  
An incorrect password entry will 
cancel the install and return you to the APM...

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INSTALLATION & CONFIGURATION Attendant Console Statistics Operations Manual
Status messages show the installation 
and configuration of the first Console 
Stats main component.
At the prompt, press Enter to continue 
the installation.
Status messages show the installation 
and configuration of the second 
Console Stats main component.
At the prompt, press Enter to continue 
the installation.
Read this screen message carefully.
At the prompt, type ’y’ or ’n’ and press...

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Attendant Console Statistics Operations Manual INSTALLATION & CONFIGURATION
If HCS or MCS is currently installed, 
the ’atcsspace’ or ’mcsspace’ database 
spaces may also be used by Console 
Stats-- if there is enough free space.
If not, type the Console Stats default 
database space name ’statsdbspace’ 
and press Enter.
At the prompt, verify the database space 
name. If correct, type ’y’ and press 
Enter.
Ensure there is no existing Console 
Stats database or that the...

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INSTALLATION & CONFIGURATION Attendant Console Statistics Operations Manual
Status messages show the progress of 
the Console Stats installation. When all 
files have been set-up by the installer, 
the Console Stats installation is 
complete.
Press Enter to exit this screen and 
return to the APM Main Menu.NEC America                 Console Statistics            Wed - Oct 31,1996
Setting up info files...
Old files saved in /tmp/stats0, the system deletes these after 7...