Motorola Mc9500k Manual

							Chapter 1 Getting Started
Introduction
This chapter explains how to set up the MC9500-K for the first time.
Unpacking
Carefully remove all protective material from the MC9500-K and save the shipping container for later storage and 
shipping.
Verify that you received the following:
MC9500-K mobile computer
4800 mAh Lithium-ion battery
Regulatory Guide
Quick Start Guide.
Inspect the equipment for damage. If any equipment is missing or damaged, contact the Motorola Enterprise 
Mobility Support center immediately. See page xviii for contact information.
Prior to using the MC9500-K for the first time, remove the protective shipping film that covers the keypad and 
battery display. 
						

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Part of the MC9500-K
Figure 1-1    MC9500-K
Scan
Button
Modular Keypad
(Alpha Primary
Keypad Shown)
Power Button
Vol u me
Up/Down ButtonTouch Screen with 
Protective Overlay
Microphone
Function Keys
Battery
Camera Flash (Optional)
Exit Window
Headset Connector
Speaker
Interface Connector
Scan Button Camera (Optional)
Programmable Button
IrDA Window
Battery Release 
Latch
Stylus
Interface Pocket
Battery Release
Latch
Interface Plate
Handstrap 
						

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Getting Started
To start using the MC9500-K for the first time:
Install a microSD card (optional)
Install the SIM card (MC9596 only)
Install the battery.
Charge the MC9500-K.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack. Refer to 
the documentation provided with the card for more information, and follow the manufacturer’s recommendations for 
use.
To install the microSD card:
1.Remove the SD card cover using flathead screwdriver.
Figure 1-2    SD Card Cover Removal
2.Slide the microSD card holder door to the left to open.
3.Lift microSD card holder door.
Figure 1-3    Lift microSD Card Holder Door
4.Insert the microSD card into card holder door ensuring that the card slides into the holding tabs on each side of 
the door.
CAUTIONFollow proper ESD precautions to avoid damaging the microSD card. Proper ESD precautions include, 
but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded.
SD Card Cover
Flathead Screwdriver
microSD Card Holder Door 
						

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Figure 1-4    Insert microSD Card in Holder
5.Close the card holder door and slide to the right to lock into place.
6.Align the SD card cover over the access hole and press down until it snaps into place.
Installing the SIM Card
GSM phone service requires a Subscriber Identification Module (SIM) card, or smart card. Obtain the card from the 
your service provider. The card fits into the MC9596 and can contain the following information:
Mobile phone service provider account details.
Information regarding service access and preferences.
Contact information, which can be moved to Contacts on the MC9596.
Any additional services to which you have subscribed.
To install the SIM card:
1.Remove SIM card cover using flathead screwdriver.
Figure 1-5    SIM Card Cover Removal
2.Slide the SIM card holder door to the left to unlock.
microSD card
Holding tab
NOTEMC9596 configuration only.
NOTEFor more information about SIM cards, refer to the service providers documentation.
SIM Card Cover
Flathead Screwdriver 
						

							Getting Started 1 - 5
3.Lift the SIM card holder door.
Figure 1-6    Lifting the SIM Cover
4.Insert the SIM card, as shown in Figure 1-7 into the holder door with the contacts facing down and the card 
notch facing up.
Figure 1-7    Inserting the SIM Card
5.Close SIM card holder door and slide to the right to lock into place.
6.Align the SIM card cover over the access hole and press down until it snaps into place.
7.Install the battery.
8.After completing initial MC9596 setup or after replacing a SIM card:
a.Press the red Power button.
b.On the Today screen, tap Wireless Manager.
c.Ensure Phone is on.
d.Press the red Power button to suspend the MC9596.
e.Perform a warm boot. See Resetting the MC9500-K on page 3-3.
f.Make a call to verify cellular connection.
Card Notch
NOTEFor detailed information about WWAN activation and settings, refer to the MC9500-K Series Mobile Computer 
Integrator Guide. 
						

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Installing the Battery
To install the battery:
1.Insert the battery, top first, into the battery compartment.
2.Press the battery down into the battery compartment until the battery release latches snap into place.
Figure 1-8    Inserting the Battery
3.The MC9500-K powers up automatically after inserting the battery, if the battery has been charged previously.
Charging the Battery
Before using the MC9500-K for the first time, charge the battery using either a charging cable or a cradle:
USB Charging Cable
Charge Only Cable
Single Bay USB Cradle
Four Bay Charge Only Cradle
Four Bay Ethernet Cradle.
Align and hook the MC9500-K interface pocket onto the cradle’s or cable’s cleat. The battery automatically begins 
charging. See Table 1-1 for charging indications. The 4800 mAh battery fully charges in less than six hours.
BatteryBattery Release Latch
Battery Release Latch
CAUTIONEnsure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 9-2.
NOTEFor cable and cradle setup and charging procedures refer to the MC9500-K Series Mobile 
Computer Integrator Guide. 
						

							Getting Started 1 - 7
Battery Status LED
The MC9500-K is equipped with a memory backup battery which automatically charges from the fully-charged 
main battery. When using the MC9500-K for the first time, the backup battery requires approximately 36 hours to 
fully charge. This is also true any time the backup battery is discharged, which occurs when the main battery is 
removed for several hours. The backup battery retains RAM data in memory for at least 15 minutes (at room 
temperature) when the MC9500-Ks main battery is removed. When the MC9500-K reaches a very low battery 
state, the combination of main battery and backup battery retains RAM data in memory for at least 48 hours.
Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Note that charging is intelligently controlled by 
the MC9500-K.
To accomplish this, for small periods of time, the MC9500-K alternately enables and disables battery charging to 
keep the battery at acceptable temperatures. The MC9500-K indicates when charging is disabled due to abnormal 
temperatures via its LED. See Table 1-1.
Table 1-1    LED Charge Indicators  
Battery Status LEDIndication
Off Indicates that the:
battery is not charging
MC9500-K is not connected correctly to the cradle or not connected to a 
power source.
cradle is not powered.
Slow Blinking Amber
(1 blink every 2 seconds)Indicates that a healthy battery is charging.
Slow Blinking Red
(1 blink every 2 seconds)Indicates that an unhealthy battery is charging.
Solid Green Indicates that a healthy battery is fully charged.
Solid Red Indicates that an unhealthy battery is fully charged.
Fast Blinking Amber
(2 blinks/second)Indicates a charging error, e.g.:
temperature is too low or too high.
charging has gone on too long without completion (typically eight hours).
Single Blink Amber (when 
Power button pressed)Battery depleted.
Battery Status LED 
						

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Powering On the MC9500-K
After the MC9500-K is connected to power the splash screen displays for about a minute as the MC9500-K 
initializes its flash file system, then the calibration window appears.
Calibrating the Screen
To calibrate the screen so the cursor on the touch screen aligns with the tip of the stylus:
1.Remove the stylus from its holder on the side of the MC9500-K.
2.Carefully press and briefly hold the tip of stylus on the center of each target that appears on the screen.
3.Repeat as the target moves around the screen, then tap the screen to continue.
Replacing the Battery
To replace the battery:
1.If the MC9500-K is in suspend mode, press the red Power button to wake the device.
2.Press the red Power button to suspend the MC9500-K.
3.Wait for red Decode LED to turn on and then turn off.
4.Unhook the handstrap.
5.Press the two battery release latches to release the battery. The battery ejects slightly.
Figure 1-9    Removing the Battery
6.Lift the battery from the MC9500-K.
7.Insert the replacement battery, top first, into the battery compartment in the back of the MC9500-K.
8.Press the battery down until the battery release latches snap into place.
The MC9500-K powers up after inserting the battery.
NOTEThe Calibration screen can be accessed by pressing CTRL key - BKSP key or tapping Start > Settings > 
Screen > Align Screen button.
CAUTIONSuspend the MC9500-K prior to removing the battery. Failure to properly remove the battery may cause 
the MC9500-K to cold boot and potential loss of data.
Battery Latch 
						

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Removing the microSD Card
To remove an microSD card:
1.If the MC9500-K is in suspend mode, press the red Power button to wake the device.
2.Press the red Power button to suspend the MC9500-K.
3.Wait for red Decode LED to turn on and then turn off.
4.Unhook the handstrap.
5.Remove the battery.
6.Remove the SD card cover using a flathead screwdriver.
7.Slide the SD card holder door to the left to unlock.
8.Lift the microSD card holder door.
9.Remove microSD card from holder.
10.Close the microSD card holder door.
11 .Slide the microSD card holder door to the right to lock into place.
12.Align the SD card cover over the access hole and press down until it snaps into place.
13.Replace the battery.
Removing the SIM Card
To remove an SIM card:
1.If the MC9500-K is in suspend mode, press the red Power button to wake the device.
2.Press the red Power button to suspend the MC9500-K.
3.Wait for red Decode LED to turn on and then turn off.
4.Unhook the handstrap.
5.Remove the battery.
6.Remove the SIM card cover using a flathead screwdriver.
7.Slide the SIM card holder door to the left to unlock.
8.Lift the SIM card holder door.
9.Remove SIM card from holder.
CAUTIONSuspend the MC9500-K prior to removing the battery. Failure to properly remove the battery may cause 
the MC9500-K to cold boot and potential loss of data.
CAUTIONSuspend the MC9500-K prior to removing the battery. Failure to properly remove the battery may cause 
the MC9500-K to cold boot and potential loss of data. 
						

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10.Close the SIM card holder door.
11 .Slide the SIM card holder door to the right to lock into place.
12.Align the SIM card cover over the access hole and press down until it snaps into place.
13.Replace the battery.