Motorola Mc9500k Manual

							Using the Phone 5 - 7
3.Ta p  Call Work, Call Home or Call Mobile.
Creating an Outlook Contact
To create an Outlook contact:
1.Ta p  Start > Contacts.
2.Ta p  New.
3.If the Phone is on the Select Contact Type window displays. Select Outlook Contact.
Figure 5-8    Creating a Contact
4.Using the input panel, tap in each field and enter contact information as needed. Scroll down to see all fields.
5.Tap the arrow next to the Name: or Home addr: field to open a window for adding more details.
6.To assign the contact to a category, tap Categories.
7.To select one or more categories for the contact, select their check boxes. This allows displaying contacts by 
category in the contact list.
8.Ta p  New to add a category.
9.Enter the name for the category in the text box, and tap ok.
10.Ta p  ok.
11 .To add notes, tap the Notes tab and enter text, draw, or create a recording.
12.When finished, tap ok to return to the contact list.
Editing an Outlook Contact
To make changes to a contact:
1.Ta p  Start > Contacts.
NOTETo make a call from an open contact, tap the number to call. See On-Device Help for more information about 
Contacts.
NOTEWhen entering a contact phone number that contains a star (*) character followed by a plus (+) character, save 
the contact as an Outlook Contact. Do not save the contact to a SIM card.
Notes is a good place for 
maps and directions Scroll to see more fields
Tap to return to the contact list 
(the contact is saved automatically) 
						

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2.Tap the contact in the contact list to open it.
3.Ta p  Menu > Edit and make the changes.
4.Ta p  ok.
Deleting a Contact
To delete a contact:
1.Ta p  Start > Contacts.
2.Tap and hold the contact in the contact list and select Delete Contact from the pop-up menu, or select the 
contact and tap Menu > Delete Contact.
Creating a SIM Contact
To create a SIM contact:
1.Ta p  Start > Contacts.
2.Ta p  New.
3.Select SIM Contact.
Figure 5-9    Creating a SIM Contact
4.Using the input panel, tap in each field and enter contact information.
5.When finished, tap ok to return to the contact list.
Using Call History
To make a call using Call History:
1.Ta p  Start > Phone or press the green key.
2.From the Phone keypad, tap Call History.
NOTEWhen entering a contact phone number that contains a star (*) character followed by a plus (+) character, save 
the contact as an Outlook Contact. Do not save the contact to a SIM card. 
						

							Using the Phone 5 - 9
Figure 5-10    Call History
3.Tap the phone icon next to the number to begin dialing and return to the phone keypad.
4.Ta p  End or press the red key to stop dialing or end the call.
Making a Speed Dial Call
Use Speed Dial to call someone saved in the speed dial directory.
To make a speed dial call:
1.Ta p  Start > Phone or press the green key.
2.From the Phone keypad, tap and hold the speed dial location number assigned to a contact. (To dial a one-digit 
speed dial location number, tap and hold the speed dial number. To dial a two-digit speed dial location number, 
tap the first digit and then tap and hold the second digit.)
or
From the Phone keypad, tap Speed Dial and tap the speed dial location number of the desired contact in the 
list.
Figure 5-11    Speed Dial Contact List
3.To stop dialing or end the call, tap End or press the red key.
Making an Emergency Call
Your service provider programs one or more emergency phone numbers, such as 911 or 999, that you can call 
under any circumstances, even when your phone is locked or the SIM card is not inserted. Your service provider 
can program additional emergency numbers into your SIM card. However, your SIM card must be inserted in your 
phone in order to use the numbers stored on it. See your service provider for additional information.
Phone icon
Speed Dial
Location Number 
						

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When the alpha primary keypad is locked, press the Orange key twice to set the keypad to numeric mode and then 
enter the emergency number.
Answering a Call
A dialog box appears on the MC9500-K when it receives an incoming call. If the phone is set to ring, a ring tone 
sounds. Answer or ignore the incoming call.
To answer an incoming call tap Answer on the Phone > Incoming... dialog or press the green key.
Figure 5-12    Incoming Call
To ignore the incoming call tap Ignore. This may send the caller to voice mail, depending on the service provider. 
Otherwise, this presents Busy to the calling party.
To end the call tap End or press the red key.
Incoming Call Features
If you receive a call while in a call, tap Wait to place the call in call waiting.
You can use other programs on the MC9500-K during a call. To switch back to Phone, tap Ta l k or tap Start > 
Phone. Tap End to end the call.
If a caller isnt in your contact list, create a contact during the call or from Call History by tapping Menu > 
Save to Contacts.
To terminate a call when a second call comes in and answer the waiting call, tap End on the Phone keypad to 
disconnect the active call, then tap Answer or press the Send key to answer the waiting call.
To hold the current call and answer a waiting call, tap Answer or press the Send key to place the current call 
on hold and answer the incoming call.
To put a call on hold to call another number or answer an incoming call, tap Hold. To move from one call to 
another, tap Swap.
NOTEEmergency numbers vary by country. Your phone’s pre-programmed emergency number(s) may not work in 
all locations, and sometimes an emergency call cannot be placed due to network, environmental, or 
interference issues. 
						

							Using the Phone 5 - 11
Smart Dialing
Smart Dialing makes it easy to dial a phone number. When you start entering numbers or characters, Smart Dialing 
automatically searches and sorts the contact entries on the SIM card, in Contacts, and the phone numbers in Call 
History (including incoming, outgoing, and missed calls). You can then select the desired number or contact from 
the filtered list to dial.
Open the Phone screen, then tap the keys on the Phone keypad that correspond to the phone number or contact to 
call. The contact panel lists contacts that match the sequence that you entered.
Smart Dialing starts looking for numbers or contacts that match the sequence entered.
To find a phone number:
Enter the first one or two digits to find a phone number in Call History.
Enter the first three digits or more to find a phone number from the saved Contacts and SIM card.
To find a contact name:
Enter the first letter of a contact’s first name or last name. Smart Dialing searches for the letter starting 
from the first character of a contact name as well as from the character that appears after a space, dash, 
or underscore in a contact name. For example, if you tap number “2” which is associated with [a, b, c] on 
the Phone keypad, contact names such as the following will be considered matches: “Smith, Bernard”, 
“Adams, John”, “Carlson, Eileen”, “Dillon, Albert”, “Childs, Larry”, “Cooper, Robert” and “Parks, Celine”.
If the matching list is long narrow down the search further by entering another letter. Using the same 
example above, tap “3” which is associated with (d, e, f), the matching list is narrowed down to the 
following names: “Smith, Bernard”, “Adams, John”, and “Parks, Celine”.
Figure 5-13    Finding a Contact
To make a call or send a text message using Smart Dialing:
1.Begin entering the first few numbers or characters.
2.In the Smart Dialing panel, use the up and down arrows on the keypad to navigate to the desired contact or 
phone number.
3.When the correct contact is selected, press TA L K to make a voice call.
4.To send a text message to the selected contact, tap Menu > Send Text Message.
5.To call a different phone number associated with the selected contact, tap the contact name and select the 
phone number to call. 
						

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Muting a Call
During a call, you can mute the microphone so you can hear the person on the line but he or she cannot hear 
conversation from the microphone. This is useful when there is conversation or background noise on your end.
To mute or unmute a call:
1.Ta p  Start > Phone or press the green key.
2.Make a call.
3.Ta p  Mute on the display to mute the audio. The Mute icon appears.
Figure 5-14    Mute Button and Icon
Ta k i n g  N o t e s
To create a note during a call, tap Note on the display, then enter the note. For more information about creating 
notes see the Windows On-Device Help.
To access a note created during a call:
1.Ta p  Start > Phone or press the green key.
2.From the Phone keypad, tap Call History.
3.Tap and hold the number or the Note icon for the phone call entry containing the note.
Mute Icon 
						

							Using the Phone 5 - 13
Figure 5-15    Call History - Notes Menu
4.Ta p  View Note.
5.Ta p  ok to exit.
Using Speed Dial
Create speed dial numbers to dial frequently called numbers with a single tap. Before creating a speed dial entry, 
ensure the phone number exists in Contacts.
Adding a Speed Dial Entry
To add a speed dial entry from the phone keypad:
1.Ensure the contact and phone number are in the Contacts list.
2.Ta p  Start > Phone or press the green key.
3.Ta p  Speed Dial > Menu > New.
Figure 5-16    Contacts
4.Tap the desired contact name and number in the list.
Note icon
NOTEAlso access notes directly from the Notes application by tapping Start > Programs > Notes. 
						

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Figure 5-17    Speed Dial Contact Location
5.In the Location field, tap the up/down arrows to select an available location to assign as the new speed dial 
entry. The first speed dial location is reserved for voice mail.
6.Ta p  ok to add the contact to the speed dial list.
7.Ta p  ok to exit the Speed Dial Contact List.
To add a speed dial entry from the Contacts window:
1.Ta p  Start > Contacts.
Figure 5-18    Contacts
2.Tap a contact name.
3.Ta p  Menu > Add to Speed Dial. 
						

							Using the Phone 5 - 15
Figure 5-19    Speed Dial Contact Location
4.Tap the up/down arrows to select an available location to assign as the new speed dial entry. The first speed 
dial location is reserved for voice mail.
5.Ta p  ok.
Editing a Speed Dial Entry
1.Ta p  Start > Phone or press the green key.
2.Ta p  Speed Dial.
Figure 5-20    Speed Dial Contact List
3.Tap and hold the contact name.
4.Ta p  Edit....
5.Change the name, phone number, or location information.
6.Ta p  ok.
NOTEEditing names and phone numbers in Speed Dial does not alter contact information in Contacts (Start > 
Contacts). 
						

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Deleting a Speed Dial Entry
1.Ta p  Start > Phone or press the green key.
2.Ta p  Speed Dial.
3.Tap and hold the contact name.
Figure 5-21    Speed Dial Delete Menu
4.Ta p  Delete.
5.Ta p  Ye s to confirm permanently deleting the speed dial entry.
Using Call History
Use Call History to call someone who was recently called, or recently called in. Call History provides the time and 
duration of all incoming, outgoing, and missed calls. It also provides a summary of total calls and easy access to 
notes taken during a call. Table 4-1 lists the call history icons that appear in the Call History window.
Managing Call History
Change views, reset the call timer, and delete calls to manage the calls stored in Call History.
NOTEDeleting names and phone numbers in Speed Dial does not delete the contact information in Contacts (Start 
> 
Contacts).
Table 5-1    Call History Icons
IconDescription
This icon appears next to the contact information for all outgoing calls. 
This icon appears next to the contact information for all incoming calls.
This icon appears next to the contact information for all missed calls.