Mitel Sx 2000 Llightware 32 General Information Guide
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Peripherals 50003097 Revision A 47 DATASET 2203 The stand-alone DATASET 2203 is a synchronous dataset which provides transparent synchronous communications for X.21 and V.35 compatible terminals. The DATASET 2303 is available in black only. For installation instructions, see the SX-2000 Install Peripherals section of the Technical Documentation CD-ROM. DATASET 2203
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SX-2000 General Information Guide 48 Revision A 50003097 DNIC Music On Hold/Pager Unit (DMP) The DNIC Music On Hold/Pager (DMP) unit interfaces a port on the DNI Line card to an external music source for Music On Hold an external paging amplifier for Paging. The unit is powered by the system and does not require a separate power source. A single 25-pair amphenol cable connects to the system via the main distribution frame (MDF); the unit can be wall-mounted. A single LED indicator provides basic...
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50003097 Revision A 49 Features Standard Features The following table lists the standard features available on the SX-2000 system. Standard Features Feature NameDescription Abandonded Call Against Attendant Attendant GroupWhen a caller terminates a call while waiting for an attendant group, SMDR logs report the attendant group’s 4 to 7 digit directory number in the Called Party field. The letters ATT or AT are not displayed. Account Codes - DefaultDefault Account Codes are entered automatically by...
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SX-2000 General Information Guide 50 Revision A 50003097 Attendant Call SelectionAttendant Call Selection lets you choose which group of incoming calls to answer first; each group is selected by pressing a softkey on the attendant console. Attendant CAS InterfaceCentralized Attendant Service (CAS) Interface allows the system to be a remote node for a CAS site. CAS is an attendant call handling service that is provided at a central office switch for calls from both public and private networks....
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Features 50003097 Revision A 51 Attendant RecallAttendant Recall automatically alerts the attendant when a trunk call has been extended to an idle station and not answered within a specified time-out period or when a call on Hold at the console has not been answered within a selected time. Attendant Ringer ControlAttendant Ringer Control lets you mute the attendant console ringer. When the attendant console ringer is muted, incoming calls continue to be indicated by the Call Waiting prompt at the...
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SX-2000 General Information Guide 52 Revision A 50003097 Call AnnounceCall Announce lets you make an announcement to a busy party. The busy party automatically answers the call Handsfree. CallbackCallback lets you request that the system notify you when a busy line becomes idle or when an unanswered station goes off-hook and on-hook. Callback - System ProgrammableCallback - System Programmable lets you program the destination of a matured callback set against a key line or multicall line group. Call...
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Features 50003097 Revision A 53 Call Waiting - Swap AutomaticCall Waiting - Swap Automatic lets you use the switch hook to alternate between two calls when a party is trying to call your station or when you have a call on Consultation Hold. Camp-on (Call Waiting)Camp-on, or Call Waiting, lets you notify a busy party that you are waiting. An attendant may also put a call through to a busy station to indicate they are waiting. Upon hearing the Call Waiting tone, the busy party can either respond or...
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SX-2000 General Information Guide 54 Revision A 50003097 Dialing - Conflicting NumbersThe system can differentiate between conflicting numbers such as 1-0-0-0-0 and 1-0-0-0. In this example, if the 5th digit is not dialed within a time-out period, the system assumes that the dialed sequence is complete and makes the call. Direct-In Lines (DIL)Direct-In Lines (DIL) allow incoming trunks to be assigned to a specific station or hunt group so that calls from the trunk ring the station or hunt group...
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Features 50003097 Revision A 55 Flash - TrunkTrunk Flash lets you single or double flash a trunk in order to access Centrex™ features. Flexible Answer PointFlexible Answer Point lets station and console users program a night answer point for their incoming trunk calls. Ground ButtonA Ground Button (Recall Button) lets you place a call on Consultation Hold and return to dial tone so that you can invoke station features. The Ground Button provides an alternative method of producing a Switchhook Flash....
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SX-2000 General Information Guide 56 Revision A 50003097 Line Appearance Ring TypesEach line appearances can be programmed to ring in a different manner. MaintenanceThe SX-2000 system provides extensive maintenance coverage. All types of peripheral hardware are periodically tested by the system. Maintenance users may also test individual circuits on demand. Meet Me AnswerMeet Me Answer lets paged parties respond to a Group Page even if they do not know the identity or location of the paging party....