Mitel Sx 2000 Llightware 32 General Information Guide
Here you can view all the pages of manual Mitel Sx 2000 Llightware 32 General Information Guide. The Mitel manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 91
Capacity Levels, Software Configurations, and Dimensions 50003097 Revision A 87 Hardware Dimensions (no longer sold) Parameter NameMFRD Level 1237122527 Attendant Consoles (Note 1)48816242432 DNI Channels (Note 2)256448704864236817641504 DTRX Service (Data Transceiver Circuits)24242424484848 Modems681220401040 Programmable Key Modules (PKMs)10152530756550 SUPERSET 700 Consoles (Note 3)88816161616 System Ports (Note 4): - Datasets486496112400100208 - DTMF Receivers64128128128128160128 - Multiline...
Page 92
SX-2000 General Information Guide 88 Revision A 50003097 Feature Dimensions (no longer sold) Parameter NameMFRD Level 1237122527 Attendant Console Groups8121224483660 Attendant Console Calls Waiting262648727296 Broadcast Groups18036060075018751688500 Busy Lamp Groups (Monitored Devices)3771135184438449150 Call Reroute Always16203664176209200 Call Reroute 1st Alternates2660110256336400336 Call Reroute 2nd Alternates16161616323832 Class of Restriction (COR)64646464969696 Class Of Service...
Page 93
Capacity Levels, Software Configurations, and Dimensions 50003097 Revision A 89 Speed Call Digit String (avg. 12 digits)42090010002500250035002500 SUPERSET Callback Messages per System (see Note 4)4896160200500200500 System Account Codes16161616242430 System Digit Strings (Note 5)5841049202733066814809130000 System Speed Call100150250500600500600 Telephone Directory Entries30050090013603600460020000 Trunk Groups14203464112100212 Trunks per Trunk Group50607096175175175 Trunk Service...
Page 94
SX-2000 General Information Guide 90 Revision A 50003097 MSDN/DPNSS Network Resource Dimensions (MNRDs) MSDN/DPNSS Network Resource Dimensions (MNRDs)Prerequisites MNRD-A-022 PBXsMSA-A-41 MNRD-A-033 PBXsMNRD-A-02 MNRD-A-044 PBXsMNRD-A-03 MNRD-A-055 PBXsMNRD-A-04 MNRD-A-106-10 PBXsMNRD-A-05 MNRD-A-3011-30 PBXsMNRD-A-10 MNRD-A-6031-60 PBXsMNRD-A-30 ResourceMSDN/DPNSS Network Resource Dimensions (MNRDs) 2345103060 PBXs in the cluster (Note 1)2345103060 Telephone Directory...
Page 95
Capacity Levels, Software Configurations, and Dimensions 50003097 Revision A 91 MITEL Traffic Capacity Levels (MTCLs) Application Capacity Levels The Application Capacity Levels determine the system’s ability to support various software applications and features. MITEL Traffic Capacity Level (MTCL) MTCL-A-05100 simultaneous two-party connections MTCL-A-10180 simultaneous two-party connections MTCL-A-15230 simultaneous two-party connections MTCL-A-20640 simultaneous two-party connections MTCL-A-30760...
Page 96
SX-2000 General Information Guide 92 Revision A 50003097 MHCL: MITEL HCI Capacity Level MTSP: MITEL TAPI Service Provider MACL: MITEL ACD Agent Capacity Level MITEL HCI Capacity Level (MHCL)Prerequisites MHCL-A-11 HCI session and 100 call monitorsMSA-A-25 and MSA-A-26 MHCL-A-22 HCI sessions and 200 call monitorsMHCL-A-1 MHCL-A-33 HCI sessions and 300 call monitorsMHCL-A-2 MHCL-A-44 HCI sessions and 400 call monitorsMHCL-A-3 MHCL-A-55 HCI sessions and 500 call monitorsMHCL-A-4 MHCL-A-1010 HCI sessions...
Page 97
Capacity Levels, Software Configurations, and Dimensions 50003097 Revision A 93 MAIACL: MITEL Agent ID Appearance Capacity Level MLCL: MITEL Maximum Line Appearances Capacity Level MACL-A-06051-60 ACD agentsMACL-A-050 MACL-A-07061-70 ACD agentsMACL-A-060 MACL-A-08071-80 ACD agentsMACL-A-070 MACL-A-09081-90 ACD agentsMACL-A-080 MACL-A-10091-100 ACD agentsMACL-A-090 MACL-A-150101-150 ACD agentsMACL-A-100 MACL-A-200151-200 ACD agentsMACL-A-150 MACL-A-350201-350 ACD agentsMACL-A-200 Note:If you program...
Page 98
SX-2000 General Information Guide 94 Revision A 50003097 MITEL Software Applications (Optional Features) MITEL Software Applications (MSAs) are optional feature packages that enhance system functionality. The following MSAs are currently available: MITEL Software Applications (MSAs) NumberOption NamePrerequisitesNotes MSA-A-01COV Set MSA-A-02Advanced ARS MSA-A-03SMDR - External MSA-A-04Advanced Data MSA-A-05Message Center MSA-A-06T1/D4 MSA-A-07Hotel/Motel MSA-A-08Traffic Reporting MSA-A-09Trunk Group...
Page 99
Capacity Levels, Software Configurations, and Dimensions 50003097 Revision A 95 MSA-A-24DASS II Voice IEMEAAP only MSA-A-25HCI/CTI Basic Telephony Control MSA-A-26HCI/CTI Advanced Telephony ControlMSA-A-25 MSA-A-27ANSWER PLUS - Automatic Call Distribution (ACD) IMSA-A-20Superceded See MSA-A-40 MSA-A-28MSDN Release Link TrunksMSA-A-15 or MSA-A-31 MSA-A-30Visually Handicapped Operator Console (VHOC)EMEAAP only MSA-A-31MSAN/APNSS MSA-A-32MSDN/DPNSS Voice VMSA-A-15 or MSA-A-31 MSA-A-33Autovon...
Page 100
SX-2000 General Information Guide 96 Revision A 50003097 MSA-A-46ACD 2000 Skill-Based RoutingMSB-A-07 MSA-A-47TAPI Support MSA-A-48ACD 2000 Extended Agent GroupsMSA-A-40 MSA-A-49Emergency ServicesPRI card or ISDN Network Gateway with ISDN R 6.0Local Notification available in LW30 Release 3.1 MSA-A-50Peripheral Node ExpansionRequired when ordering the first Peripheral Expansion Node II in the system MSA-A-51XNETPRI Card with ISDN R 6.0Does not work with Network Gateway MSA-A-52Q.SIGWorks with PRI...