Mitel Sx 2000 Llightware 32 General Information Guide
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NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks Corporation (MITEL ®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes. No part of this document can be reproduced or transmitted in any form or by any means - electronic or mechanical - for any purpose without written permission from Mitel Networks Corporation. Mitel Networks, SX-2000, SX-200, MiTAI, MiLINK, HOST COMMAND INTERFACE (HCI), TALK TO, ANSWER PLUS, Speak@Ease, LIGHTWARE, NuPoint Messenger, XPRESSOFFICE, SUPERSET, SUPERCONSOLE 1000 and SUPERCONSOLE 2000 are trademarks of Mitel Networks Corporation. Windows and Microsoft are trademarks of Microsoft Corporation. INTEL and Pentium are trademarks of Intel Corporation. Java is a trademark of Sun Microsystems Incorporated. Netscape and Netscape Navigator are trademarks of Netscape Communications Corporation. Other product names mentioned in this document may be trademarks of their respective companies and are hereby acknowledged. SX-2000 General Information Guide LIGHTWARE 32, Release 1.0 50003097, Revision A January 2003
Table of Contents 50003097 Revision A iii Product Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Call Progression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Lines and Trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Supporting Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Applications Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Mitel Networks™ 3800 Wireless Applications Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 3800 Ericsson Wireless Assistant Gateway system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Mitel Networks 3800 IP Trunking Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 ISDN Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 ISDN Network Gateway (North America only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 R2 Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Line Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Register Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 OPS Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 NuPoint Messenger™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 XpressOffice™ 5232i . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Control Cabinets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Redundant SX-2000® LIGHT System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Non-redundant SX-2000 LIGHT System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 SX-2000 MICRO LIGHT System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Peripheral Cabinets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 SUPERSET™ HUB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 System Fail Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Peripheral Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Line Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Trunk Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Digital Service Unit (DSU) Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 SUPERSET 4000 Series Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 SUPERSET 4001 Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 SUPERSET 4015 Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 SUPERSET 4025 Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 SUPERSET 4125 Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 SUPERSET 4150 Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 SUPERSET 400 Series Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 SUPERSET 410 Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 SUPERSET Interface Module 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Programmable Key Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Programmable Key Module 12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Programmable Key Module 48 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Digital Line Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Single-line Digital Line Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Attendant Consoles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 SUPERCONSOLE 1000 ® Attendant Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 SUPERSET 700 Attendant Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 SUPERSET 7000 Attendant Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 SUPERCONSOLE 2000™ Attendant Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
SX-2000 General Information Guide iv Revision A 50003097Console DSS/BLF Interface Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Datasets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 DATASET 2103 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 DATASET 2203 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 DNIC Music On Hold/Pager Unit (DMP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Optional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Toll Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Authorized Maintenance Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Mitel Options Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Maintenance and Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Printer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Circuit Card Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Dimensions and Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 SUPERSET 700 and SUPERCONSOLE 2000 Reserve Power Units . . . . . . . . . . . . . . . . 77 Traffic and Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Attendant Console Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Tone Plan Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Capacity Levels, Software Configurations, and Dimensions . . . . . . . . . . . . . . . . . . . .81 MITEL Feature Resource Dimensions (MFRDs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Hardware Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Feature Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Other Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Supported MFRDs (no longer sold) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 MSDN/DPNSS Network Resource Dimensions (MNRDs) . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 MITEL Traffic Capacity Levels (MTCLs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Application Capacity Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 MHCL: MITEL HCI Capacity Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 MTSP: MITEL TAPI Service Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 MACL: MITEL ACD Agent Capacity Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 MAIACL: MITEL Agent ID Appearance Capacity Level . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 MLCL: MITEL Maximum Line Appearances Capacity Level . . . . . . . . . . . . . . . . . . . . . . . 93 MITEL Software Applications (Optional Features) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 MITEL Software Bundles (MSBs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 MITEL Core Packages (MCPs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
50003097 Revision A1 Product Overview The Mitel Networks™ SX-2000® LIGHT system is an advanced, fiber-distributed telephone system that is designed for larger organizations or for networked telecommunications environments. The distributed architecture separates the control node from peripheral, application, and network access nodes and links them by multimode fiber optic cable. The system can be configured to meet the communication needs and physical layout of virtually any enterprise -- whether a single office, a campus, or multiple sites spread across a wider geographic area. The Mitel SX-2000 LIGHT system supports up to 3000 telephones in a single system configuration. However, if the number of users exceeds the 3000-user capacity of a single system, a virtually unlimited number of systems can be clustered to provide a seamless network by using digital trunking and SX-2000 private network applications. For smaller, low-cost installations, the SX-2000 system can be configured as a single-cabinet, non-redundant system. This configuration provides feature-rich telephone service to small and medium-sized enterprises that require up to 400 lines. Non-redundant configurations include the Non-redundant SX-2000 LIGHT system and the SX-2000 MICRO LIGHT system. The 9 non-redundant control cabinet supports up to four expanded peripheral nodes or four DSU nodes (two DSU cabinets), and the 18 non-redundant control cabinet supports up to eleven expanded peripheral nodes or five DSU nodes. The SX-2000 MICRO LIGHT system supports up to four expanded peripheral nodes or two DSU nodes. For larger installations, where high reliability is required, the SX-2000 LIGHT system can be configured as a multi-cabinet, control redundant system. The redundant main control cabinet provides full back-up, including independent power supplies, so that system operation will not be affected if a main control component fails. When the system switches to the alternate main control, calls in progress are not dropped and callers are unaware of the system event. The redundant main control cabinet can support up to eleven expanded peripheral nodes located up to 8.7 miles (14 kilometers) away. The redundant main control cabinet also supports up to five DSU cabinets. System Architecture The SX-2000 LIGHT system has two levels of control: main control and peripheral control; the functions are handled by the main controller and peripheral switch controller cards, respectively. The main control communicates with the peripheral switch and DSUs by using the serial-communication message links and circuit switch links. The main control sets up all calls and establishes the paths through the circuit switch. The main control includes the following functional subsystems: Message System: The message system links the main control to the intelligent sub- systems and handles all protocol control (including handshake, message processing, error check, reformat, redirection, queueing, and maintenance functions). The messages in- clude off-hook, digits, and other signaling information collected by the peripheral switch controller.
SX-2000 General Information Guide 2Revision A 50003097 Circuit Switch: Based on messages received from the main control, the switching matrix establishes paths between parties or between digital processing equipment. The system circuit links are a shared resource and are allocated to calls as required. The digital signals are typically PCM voice and various control traffic signals. Mass Storage Subsystem: By using the hard disk module, the mass storage subsystem provides long-term non-volatile bulk memory storage of system information (including system software, database backup, and logs). Operating system, database upgrades, and an additional level of backup are provided through a removeable storage device drive. The peripheral control substantially reduces the computing load on the main controller by performing all the simple but real-time-intensive tasks that are associated with scanning and controlling a large number of different Peripheral Interface cards. Following instructions from the main controller, it sets up connections between the Peripheral Interface cards and the circuit switch subsystem. Basic System Architecture Call Progression Each telephone connects to the system through an interface circuit on a Peripheral Interface card. During a simple call, the call progresses as follows: When a telephone goes off-hook, the main controller connects the telephone’s receive path to a circuit carrying dial tone and the transmit path to a DTMF receiver circuit. As the user dials numbers (DTMF tones) on the telephone keypad, the DTMF receiver translates the tones into digits and passes them over message links to main control. The main control collects the digits and identifies the destination; then, it rings the desti- nation by sending a control signal over a message link.
Product Overview 50003097 Revision A3 The peripheral switch controller sends a message to main control when the destination set answers the call. The main control establishes a circuit switch voice path by connecting the source to the destination. The system’s tone generator supplies all audible tones (such as dial tone, busy tone, and ringback tone) to the circuit switch for distribution to callers as required. At the Peripheral Interface card, voice signals from each telephone are converted into digital form (pulse code modulation) and routed through the system on the established circuit; signals leaving the switch are decoded back into analog form by the Peripheral Interface card. Lines and Trunks Lines The system supports the following types of internal voice lines: Digital Network Interface (DNI) Lines provide an interface for Mitel digital telephones, consoles, and datasets. The maximum loop resistance on a DNI line must be 280 ohms or less, and the loop length must be 3300 ft. (1000 m) or less on 26-gauge wire. These lines are supported by the Digital Network Interface line card. On-Premises (ONS) Lines (24 V per port) are for industry-standard rotary dial and DTMF telephones. The external loop resistance on an ONS line must be 600 ohms or less, and the loop length must be 5000 ft. (1500 m) or less on 26-gauge wire. These lines are supported by the ONS line card and the ONS CLASS/CLIP line card. Off-Premises (OPS) Lines (48 V per port) are for industry-standard telephones where the external loop resistance exceeds 600 ohms or where lightning surge protection is required. The maximum loop resistance on an OPS line must be 1800 ohms or less, and the loop length must be 19,000 ft. (5800 m) or less on 26-gauge wire. These lines are supported by the OPS line card. Control Over Voice (COV) Lines provide an interface for voice mail systems. The max- imum loop resistance on a COV line must be 280 ohms or less, and the loop length must be 3300 ft. (1000 meters) or less on 26-gauge wire. These lines are supported by the COV line card. Trunks The system can connect to the public switched network or to private networks over both digital and analog trunks. The following digital links are supported: DS1 Links: The system supports CO, DID, E&M, MSDN/DPNSS, and MSAN/APNSS protocols. The SX-2000 LIGHT system connects to DS1 links by using a DS1 Formatter or DS1/T1 Formatter II card.
SX-2000 General Information Guide 4Revision A 50003097 CEPT Links: The system supports MSDN/DPNSS, DASS II (UK only), and Italian CAS (Italy only) protocols. The SX-2000 LIGHT system connects to CEPT links by using a CEPT Formatter or CEPT Formatter II card. BRI Links: The BRI card supports Euro-ISDN 2B+D, Basic Rate, or North American National ISDN-1 and ISDN-2 protocols. The SX-2000 LIGHT system connects to BRI links by using a BRI card. The BRI link can be either User or Network Termination (for European installations only). PRI Links: The PRI card and the ISDN Network Gateway support DMS-100, DMS-250, Bellcore National ISDN, 4ESS, NI-2, 5ESS NI-2, Q.SIG and Euro-ISDN (CTR4) protocols. The SX-2000 LIGHT system connects to PRI links by using a PRI card or an ISDN Network Gateway. R2 Links: The R2 card supports the CCITT Blue Book, Volume VI, Fascicle VI.4, Speci- fications of Signaling System R2, Recommendations Q.440 to Q.490 (with the exception of Echo Suppression (Q.479), Test Calls (Q.490) and international signals). The SX-2000 LIGHT system and SX-2000 MICRO LIGHT system connect to the R2 links using an R2 card. The following analog trunks are supported: Analog CO Trunks interface to the system through the Loop Start/Ground Start (LS/GS) trunk card . E&M Trunks interface to the system through the E&M trunk card (which can be configured for either 2-wire or 4-wire operation). This card supports Type I through Type V circuits. Direct Inward Dial and Tie Trunks interface to the system through the DID/Loop Tie trunk card, AC15 trunk card, DID/2 trunk card, or DID/3 trunk card (depending on local requirements).
50003097 Revision A5 Supporting Applications Networking Example Applications Gateway Mitel’s Application Gateway and Application Server are Intel® Pentium™-based personal computers capable of running the following Mitel systems applications: MiTAI™ - The Mitel Telephony Applications Interface is a programmer’s toolkit plus run-time software which enables developers to create computer telephony applications. TALK TO ® NTS is an interface to Novell’s Telephony Services for third-party application development. Call Producer‚ telephony server software and Phoneware‚ applications.
SX-2000 General Information Guide 6Revision A 50003097 The Application Gateway consists of a computer equipped with system link hardware plus run-time software which enables applications running on client computers to gain access to Mitel systems using standard system calls (the MiTAI API). Gateways can be used as MiTAI CTI development platforms and as Novell Network telephony gateways. Mitel Networks 3800 Wireless Applications Gateway The Mitel Networks™ 3800 Wireless Applications Gateway system allows H.323 based IP devices to be connected to a host PBX system. Typically, a system configuration consists of a PBX, the 3800 Wireless Applications Gateway system server, and the H.323 wireless telephone system from Symbol ® Technologies. The 3800 Wireless Applications Gateway system is a telephony communications device that supports Symbol Technologies’ proprietary, wireless H.323 devices. It allows Ethernet, TDM, and packet-based wireless devices to be connected to a host PBX and H.323 devices (if these devices meet the expected Mitel parameters) to invoke Mitel features. Features not recognized by the gateway will not function. The 3800 Wireless Applications Gateway system can be clustered using the standard Mitel DPNSS Networking to communicate between multiple NetVision® telephony devices working on different gateway nodes. Note:A limited version of this functionality of this software option is also offered as an option on the 3200 Integrated Communications Platform system. Note that this software option and the 3800 Wireless Applications Gateway system are mutually exclusive. Your system can have one of the two functionalities, but not both. 3800 Ericsson Wireless Assistant Gateway system The 3800 Ericsson Wireless Assistant Gateway system offers enhanced mobility services for mobile business users via the intelligent integration of mobile phones and PBX extensions into one mobile solution. This configuration consists of two major hardware components, the Mitel Networks 3800 Ericsson Wireless Assistant Gateway system and Ericsson’s Cellular Radio Exchange (CRE) with Switchboard. The 3800 Ericsson Wireless Assistant Gateway system is a Windows NT server-based switch controller, running Mitel Networks 3200 Call Control Software and Ericsson’s DWOS Mobility software. The 3800 Ericsson Wireless Assistant Gateway system connects to the CRE switchboard for operations and maintenance of the system and switching of calls to, from and within the system. Network, system and end-user management are done via a web-browser interface. The 3800 Ericsson Wireless Assistant Gateway system also provides access to the enterprise voice mail system. Cellular Radio Exchange with Switch Board A sub equipped Cellular Radio Exchange (CRE) with a power card and a switchboard connects the system to the Ericsson Wireless Assistant Gateway system and directs call traffic. It contains a non-blocking switch, signal processor for tone detection, functions for voice announcements and primary rate interfaces (T-1 or E-1) on a single board. The switchboard has its own CPU