Mitel Sx 2000 Llightware 32 General Information Guide
Have a look at the manual Mitel Sx 2000 Llightware 32 General Information Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 55 Mitel manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
50003097 Revision A 67 Security Toll Control Comprehensive toll control is an integral part of the Advanced Automatic Route Selection feature package. It allows the customer to restrict user access to trunk routes and/or specific external directory numbers. The key to toll control is the use of Class of Restriction (COR) values. All systems with any combination of Direct Inward System Access (DISA), integrated auto attendant, or RAD groups and peripheral interfaced auto attendant or voice mail are susceptible to being hacked into by external callers. In addition, internal users could abuse telephone privileges by using external call forward, trunk-to-trunk connection without third party, or 1-800 and 1-900 numbers. It is very important to assign telephone privileges that relate to toll only to the employees who require it to do their job. In addition, a lobby telephone would be denied toll access unless authorized through an attendant. Class of Service options, such as Individual Trunk Access, bypass all ARS and COR restrictions. Features carrying a risk of toll abuse include: Public Network to Public Network Connection Allowed permitting trunks to be connected together without a third party Call Forwarding External Destination feature allowing an extension user to forward calls to external trunks 800 numbers, usually free calls, but some central offices can allow the reversal of 800 charges, making it a toll call for your company 900 numbers, should be restricted from all users except those who require it for their job function. Another method of toll control is Station Message Detailed Recording (SMDR) which can be used to track internal users and control their calls. Tracking is a deterrent to toll abuse by internal callers; however, these records may also be used to identify account codes. For more information on suppressing private strings from records, see the Digit Modification Assignment section of the Technical Documentation CD-ROM. Authorized Maintenance Access Authorized maintenance access provides protection (restricted access) for various administration commands from unauthorized users. The six levels of authorization are: System Installer Maint2
SX-2000 General Information Guide 68 Revision A 50003097 Maint1 Supervisor Attendant. These levels provide a means of differentiating the capabilities of the various types of users who administer the system. Each authorization level requires entry of a username and associated password. The usernames for levels System, Installer, Maint2, and Maint1 are SYSTEM, INSTALLER, MAINT2, MAINT1 respectively; each is equipped with a default password upon system start. The usernames associated with levels SUPERVISOR and ATTENDANT are programmed by using CDE procedures at installation. Each level may have a number of usernames associated with it (e.g., ATTENDANT, MARY SMITH, JANE BROWN). The system assigns a different default password for each username within the SUPERVISOR and ATTENDANT authorization levels. A user logged on at a particular authorization level may permanently alter the password associated with that username. Attendant functions are available without the need to log on with Attendant authorization. All systems with modems connected to the maintenance port should have all levels of passwords and usernames changed from the default value on an irregular schedule. In the Form Access Authorization form there are different levels of access (MAINT1, MAINT2, SUPERVISOR, and ATTENDANT). Special attention should be given to these users and only allow access to the required forms. Another area of concern is the User Authorization Profile form. The name and authorization level is accessible from anywhere (i.e., Maintenance Terminal and modems). Therefore, the authorization level should be kept to a minimum to keep hackers from accessing certain forms through CDE. Voice mail systems connected directly to modems should employ a surveillance device. Also, most voice mail systems require a password to gain access; therefore, make sure this password is difficult to guess and is changed frequently. Any user no longer authorized to use the system should have password privileges revoked. For more information, see the RESET PASSWORD, RESET USERNAME, and CHANGE PASSWORD sections of the Technical Documentation CD-ROM. Mitel Options Password New Mitel Options Passwords (MOP) are not required for software stream upgrades from LIGHTWARE 30 Release 2.0 to further streams, when no new purchasable software options are enabled on the system. If new software options are purchased, a new MOP is always required. Note:If you are upgrading to a software stream released previous to LIGHTWARE 30 Release 2.0, a new MOP is still required.
50003097 Revision A 69 Maintenance Reliability All specifications in this section assume that the SX-2000 system is operating within its specified environmental limits. No reliability performance can be defined outside those limits. Some degradation of the quoted failure rates can be expected when a system operates at the extremes of the environmental specification, page 73. MILITARY HANDBOOK 217D has been used for failure rate calculations. Degradation from the nominal failure rates is approximately double the calculated failure rate for every 18ºF (10ºC) rise above the external room ambient of 68ºF (20ºC). Early life effect is defined as the first six months after installation, where hardware reliability performance is affected by the component’s infant mortality and production quality defects. After the early life period, the average number of maintenance actions do not exceed 0.200 per 100 stations per month. Early life effects are determined in terms of hardware early life effect and system early life effect. Hardware: The early life effect for hardware failure is less than twice the useful life failure rate averaged over the first six months of operation. This is equivalent to 0.40 failures/100 stations/month. This does not include Dead On Arrivals or No Faults Found. System: The system outages or downtimes are also affected during the early life period. This affects all newly installed systems and is greater than three times that specified as the nominal. This is averaged over the first six months after installation, and does not exceed 0.90 failures/100 stations/month. Program Load Times: The time required to reload the subsystems of the SX-2000 system does not exceed 10 minutes. The time required from attendant console power-on to being able to process simple calls is less than 5 minutes, not including cold system start-up time. Maintenance and Service General Service documentation is structured so that personnel with varying levels of experience or technical knowledge can easily locate and understand the desired information. The documentation is targeted at technically qualified service personnel. All system-detected errors (both software and hardware) are automatically entered in an Error Log which is maintained in non-volatile storage. All pertinent information necessary to uniquely identify the elements associated with the error is logged in the file or pointers are provided to identify its location in storage. Maintenance activity can be performed concurrently, with no perceived impact on user operations, except for those resources required to correct the malfunction.
SX-2000 General Information Guide 70 Revision A 50003097 Hardware Hardware units are easily removed and replaced. Note:Defective items should be repaired by an Authorized Repair Center (not by field personnel). The FRUs (power supply, cards, converters, etc.) are easy to change, easily accessible for service, and their locations are readily identified FRUs within the hardware unit can be easily plugged into place and require no soldering to facilitate their replacement Doors can be removed quickly and require no critical alignment or special tools to re-install Cables which connect the FRUs use connectors which can be easily detached, securely fastened, and readily identified Software/firmware visibility is provided for the use of service and support personnel. Software The software provides a means to readily identify software modules and their modification level a means to readily identify the software release level a software fix (patches or modules) procedure that allows easy application (either locally or remotely) captured software diagnostic data (error logs/data, dumps, traces, etc.) which can be easily retrieved (either locally or remotely). Printer Support You can print a file from anywhere in the system. There is a separate print queue for each printer in the main controller mass storage system. Any console or Maintenance Terminal user may print a file on any printer in the system. After a requested file is printed the system displays a message for the user. Diagnostics The system performs four types of on-line and off-line diagnostic check to ensure that all aspects of the system are functioning properly. Faulty units are removed from service. Tests include the following: Power-up Warm start Background Directed.
Maintenance 50003097 Revision A 71 Alarms An alarm is an event that takes place when an anomaly is detected and corrective action is required. Alarm Classes: There are three classes of alarms: CRITICAL, MAJOR, and MINOR. Alarm threshold levels are programmable. Critical: A critical alarm is a total loss of service which demands immediate attention. A critical alarm invokes system fail transfer. Major: A major alarm is a fault which affects service to many users. This usually results in a major degradation in service and needs attention to minimize customer complaints. Minor: A minor alarm is any fault which does not fall in either of the above two classes. Whenever the system is not 100% operational a minor alarm is raised. This normally requires the attention of a repair person but is not urgent. Examples of a minor alarm include the loss of a single line or trunk circuit or the loss of one circuit switch link. Alarm Routing: All attendants are alerted when an alarm is raised. To determine the alarm status, log on to the Maintenance Terminal and enter the ALARMS command. An alarm condition is CLEARED when the fault or condition which caused it is corrected, or the threshold is reprogrammed outside of that which caused the alarm. Remote Alarms: Each class of alarm has a set of contacts to activate external audible or visual indicators or for use as control points for remote surveillance systems, data loggers, etc. Controls and Indicators The SX-2000 system attempts to detect, isolate, and recover from a fault before the fault condition affects the user. The system also isolates a fault down to the smallest field-replaceable module. The SX-2000 LIGHT Control Panel is located in the control cabinet, above the card slots. The panel provides faceplate push button switches and LED indicators for - system reset (Planes A and B) - activity switch - activity freeze enable/disable - alarm indicators (critical, major, and minor) - remote alarms enable/disable - panel enable/disable.
SX-2000 General Information Guide 72 Revision A 50003097 Circuit Card Indicators All Printed Circuit Board (PCB) cards in the system have a series of LED indicators and/or numeric displays mounted on their front panels. For maintenance instructions, see the Circuit Card Indicators section of the Technical Documentation CD-ROM. The PCB card LEDs can be grouped into three categories: Card Status LEDs: common to all cards Circuit Status Bar LEDs: found on line, trunk, and DTMF Receiver cards Numeric Displays: found only on processor cards
50003097 Revision A 73 Specifications Environment System Storage Environment ConditionSpecification Temperature-40º to 150ºF (-40º to 66ºC) Humidity5-95% Relative Humidity, non-condensing Vibration (FCC Part 68, Sections 6&7)0.5 g, 5 to 100 Hz, any orthogonal axis 1.5 g, 100 to 500 Hz, any orthogonal axis Mechanical Stress (FCC Part 68, Sections 6&7)One 20.3 cm (8 inch) drop, each edge and corner adjacent to the rest face Horizontal Transportation Impact StressOne shock pulse applied on each face perpendicular to the direction of motion of the transporting vehicle; the shock pulse is a half-sine acceleration 30 g peak, 20 ms duration Operational Environment ConditionSpecification Temperature32º to122ºF (0º to 50ºC) Peripheral cabinet and DSU cabinet 32º to 104ºF (0º to 40ºC) SX-2000 MICRO LIGHT and Redundant Control cabinet Humidity5-95% Relative Humidity, non-condensing Maximum Heat Dissipation - fully loaded (see Note) Redundant Control Cabinet386 BTUs per hour Non-redundant Control Cabinet270 BTUs per hour SX-2000 MICRO LIGHT Cabinet1109 BTUs per hour Peripheral Cabinet724 BTUs per hour DSU Cabinet266 BTUs per hour Air Flow150 cubic feet per minute at maximum output of the fans Radiated EmissionsThe system meets Class A limits as outlined in FCC Rules, Part 15, Subpart J Page 1 of 2
SX-2000 General Information Guide 74 Revision A 50003097 Peripherals Conducted EmissionsThe system meets Class A limits as outlined in FCC Rules, Part 15, Subpart J, and complies with conducted emissions standards as outlined in BS800 Acoustic EmissionsMaximum 50 dBA continuous, 75 dB intermittent (
Specifications 50003097 Revision A 75 Dimensions and Weights SUPERCONSOLE 1000 TemperatureHumidity Operating Environment32° to 86°F (0° to 30°C)20% to 80% RH, non-condensing Shipping/Storage Environment-4° to 140°F (-20° to 60°C)10% to 70% RH, non-condensing SUPERSET 7000 TemperatureHumidity Operating Environment32° to 104°F (0° to 40°C)5% to 95% RH, non-condensing Shipping/Storage Environment-40° to 122°F (-40° to 50°C)5% to 95% RH, non-condensing Single-line DLM TemperatureHumidity Operating Environment32° to 104°F (0° to 40°C)5% to 95% RH, non-condensing ComponentHeightWidthDepthWeight Redundant Control Cabinet19 inches (48.0 cm)18 inches (45.8 cm)19 inches (48.5 cm)85 lbs (38.6 kg) Non-redundant Control Cabinet19 inches (48.0 cm)9 inches (22.9 cm)19 inches (48.5 cm)49 lbs (22.1 kg) SX-2000 MICRO LIGHT Cabinet19 inches (48.0 cm)18 inches (45.8 cm)19 inches (48.5 cm)88 lbs (39.9 kg) Peripheral Cabinet and Peripheral Cabinet II19 inches (48.0 cm)18 inches (45.8 cm)16.5 inches (42.0 cm)95 lbs (43.2 kg) DSU Cabinet19 inches (48.0 cm)9 inches (22.9 cm)16.5 inches (42.0 cm)40 lbs (18.0 kg) SUPERCONSOLE 10004 inches (10.2 cm)15.5 inches (39.4 cm)9 inches (22.9 cm)5 lbs (2.27 kg) Single-line DLM 1.4 inches (3.5 cm)8.1 inches (20.5 cm)10.6 inches (27 cm)2.6 lbs (1.2 kg)
SX-2000 General Information Guide 76 Revision A 50003097 Power Cabinet TypePower SourceMaximum AC Power Input Watts NAUK Redundant Control120 Vac230.120 Vac113 W Non-redundant Control120 Vac230.120 Vac79 W SX-2000 MICRO LIGHT120 Vac230.120 Vac325 W Peripheral120 Vac230.120 Vac212 W DSU120 Vac230.120 Vac78 W Note:The type of Control Cabinet (Redundant or Non-redundant) and the number of Peripheral or DSU Cabinets must be known before the Maximum Power and Heat Dissipation can be determined. EquipmentPower Requirements AC Control Cabinet, DSU Cabinet, and Peripheral Cabinet For more information, see the AC Power Converter section of the Technical Documentation CD-ROM.120 Vac, 6 amps 240 Vac The input power is converted to ±5, ±12, -27 and -48 Vdc, and 80 Vac ringing voltage by the power converter (AC) DC Control Cabinet, DSU Cabinet, and Peripheral Cabinet For more information, see the DC Power Converter section of the Technical Documentation CD-ROM.-48 Vdc In a DC powered peripheral or SX-2000 MICRO LIGHT node, the -48 V power is used directly. In a control or DSU node, the input power (AC or DC) is converted to ±5 and ±12 Vdc and output by the PSU. SUPERCONSOLE 1000The console is powered from the line feed (-48 V). It has an on-board power supply that converts the input voltage to +5, +15 and -8.0 Volts. The on-board power supply draws 27 mA from input supply, + 10% at -48 Volts. The Input voltage range is from 35 to 60 Vdc. SUPERSET 7000 PC DNIC Card+5 Vdc ± 5% -5 Vdc ± 10% +12 Vdc ± 5% -12 Vdc ± 10% SUPERSET 700 SUPERCONSOLE 2000120/240 Vac DatasetsDataset receives power from a plug-in transformer which supplies 9 Vac to a power connector on the back of the dataset. Circuitry in the dataset converts this power to the required DC voltages. The digital telephone voice operation receives its power from the system.