Mitel Sx 200 El/ml Technicians Handbook
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Introduction 3 IntroductionAbout This Handbook Purpose of This Handbook This handbook provides Quick reference to maintenance commands Abbreviated instructions for frequently used procedures Programming aids Troubleshooting flowcharts Installation information. Who This Handbook is For This handbook is for a certified technician. Symbols Used in This Handbook Indicates a hazardous situation which, if you don’t avoid, could result in injury or death Indicates a situation which, if you don’t avoid, could result in damage to the equipment Identifies an important note or a useful tip Identifies an important cross reference
Technician’s Handbook 4 Important Safety Instructions WARNING: Failure to follow all instructions may result in improper equipment operation and/or risk of electrical shock. See MITEL ® document PN 56000950, Safety Instructions, for general safety information. The Safety Instructions document is packaged with each system. Where You Can Find More Information See the MITEL SX-200® EL/ML Technical Documentation for more information.
Introduction 5 IntroductionConfigurations SX-200 EL System The SX-200 EL system contains one control cabinet with the following components: A Main Control Card IIIEL (MCC IIIEL) or Main Control Card IIIELx (MCC IIIELx) in slot 12 One Bay Control Card (BCC II or BCC III) in slot 9 One Bay Power Supply Up to two Control Dual FIM Carriers (CFCII), Control Triple FIM Carriers (CFCIII), or Control Triple CIM (CTC) cards in slots 10 and 11 Up to 1 PRI card in unused slots 10 or 11 Up to two T1 Trunk cards in unused slots 10 or 11 Up to eight Peripheral Interface Cards in slots 1 to 8. The SX-200 EL Control cabinet with an MCC IIIEL card or MCC IIIELx card supports up to six peripheral bays. The MCC IIIELx card can also support up to two SX-200 IP Nodes. The peripheral bays can be SX-200 EL peripheral cabinets, SX-200 LIGHT peripheral cabinets, SPINE Bays, ISDN Network Gateways, or PRI cards. A seven cabinet system will provide a non-blocking system if a MCC IIIELx card in the SX-200 ELx cabinet (PN 9109-600-002-NA) is installed with each of the following combinations: Two CFCIII cards with LIGHTWARE 17 Release 3.1 or greater Two CTC cards set to the triple interface setting with LIGHTWARE 18 Release 2.0 or greater.The SX-200 IP Node requires LIGHTWARE 19, Release 3.0 with Feature Level 4 enabled.
Technician’s Handbook 6 A seven cabinet system with a MCC IIIEL card and two CFCIII cards provides a system for low traffic configurations such as a hotel/motel environment. The SX-200 EL and the SX-200 ML systems use the SX-200 ELx cabinet for the main control cabinet and the peripheral cabinets. Located on the rear of the cabinet are connectors for T1 trunks (J5 and J6), connectors for PRI maintenance (J10 and J11), a printer port, a maintenance terminal, and the SFT (System Fail Transfer) control port. Figure 1: SX-200 ELx Cabinet
Introduction 7 IntroductionConnectivity from the Main Control Cabinet The following cards with an interface module connect the main control cabinet to the peripheral bays. The Control FIM Carrier cards support fiber connectivity.The Control Triple CIM card and the PRI card support copper and fiber connectivity. Control Dual FIM Carrier card - allows the fiber connection of up to two peripheral bays Control Triple FIM Carrier card - allows the fiber connection of up to three peripheral bays Control Triple CIM card - allows the copper connection of up to three peripheral bays; a copper connection may be substituted with a fiber connection PRI card - allows the fiber or copper connection of one peripheral bay You can have either two or three links to each peripheral bay: With a MCC IIIEL / ELx control card, the Control Dual FIM Carrier card provides three links per peripheral bay With a MCC IIIEL control card, the Control Triple FIM Carrier card or the Control Triple CIM card (set to dual interface) provides two links per peripheral bay With a MCC IIIELx control card (installed in a SX-200 ELx cabinet PN 9109-600-002-NA), the Control Triple FIM Carrier card and the Control Triple CIM card (set to triple interface) provide three links per peripheral bay If you provide two links to each bay: Calls must be evenly distributed across all bays Maximum channel blocking ratio is 0.58.
Technician’s Handbook 8 If you provide three links to each bay Maximum channel blocking ratio is 0.94. Connectivity from the Peripheral Bays Peripheral bays connect to the main control cabinet with the use of an interface module on the Peripheral FIM Carrier II card, Peripheral Interface Module Carrier card (PIMCC), BCC III, or PRI card. The Peripheral FIM Carrier II card supports a FIM. The PIMCC, BCC III, or PRI card support a FIM II or a CIM. A FIM II or CIM sits on a PIMCC when the peripheral cabinet does not have a BCC III. . As a guideline to achieve a P.0001 grade of service (one failure in 10,000 calls) for a bay connected via a Control Triple FIM Carrier, the recommended maximum calls/hour is 500 based on traffic tables. With a typical call hold time of 2 minutes and 12 seconds the total Erlang rate is 18.33 (660 CCS) for the whole bay. The half bay would therefore be 9.17 Erlangs (330 CCS) at 250 calls/hour. It is important that calls be evenly distributed across all bays. Remember to use the same distance variant of FIM or FIM II at both ends of the cable. You can connect a FIM to a FIM II. Remember that the system sees the PRI card as a separate bay and therefore a PRI card in a peripheral cabinet must always have its own interface module (FIM II or CIM). Remember that the CIM suits co-located systems; not remote systems. The CIM comes in only one variant. The CIM supports a distance of up to 30 meters or 100 feet between cabinets.
Introduction 9 IntroductionCabinet Configuration The SX-200 EL system can have a maximum of seven bays. The BCC III and the BRI card require LIGHTWARE 18 Release 2.0 or greater. The BCC III, BRI card, PRI card, and Control Triple CIM card require the SX-200 ELx cabinet. In a main control cabinet: a FIM II or a CIM never goes on a BCC III, a FIM II or a CIM can go on a PRI card. For CLASS line functionality on the ONS/CLASS Line card, you must install a DSP module (single) on the BCC III in the same SX-200 ELx cabinet. The ONS Line functionality on the ONS/CLASS Line card is backwards compatible with the older systems. The CLASS line functionality is dependant on LIGHTWARE 18 Release 2.0 or greater. For CLASS on the trunk side, you can install a LS/CLASS Trunk card in the SX-200 ELx cabinet or SX-200 ML (FD) cabinet, slots 1-8. The LS/CLASS Trunk card requires LIGHTWARE 19 Release 2.0. Prior to LIGHTWARE 19 Release 2, the system required a LS/CLASS module with the SPINE, a T1 (ANI/DNIS), or ISDN BRI, PRI, or Network Gateway (CLID and CNID). A DSP module (single) on the BCC III provides CLASS generators for 1-8 ONS/CLASS Line cards in the same bay. System wide, this DSP module provides 16 conference bridges for Record a Call and 16 DTMF receivers. MOSS System Option 96, Number of Links (0-8) monitors the number of T1 links from T1/E1 modules that the system will support. This count includes T1 links from the T1/E1 modules on the PRI cards and BCC III cards. This count does not include T1 links from the T1 cards. LIGHTWARE 18 Release 2.0 or greater supports a maximum of 8 T1 links (includes T1 links from T1/E1 modules and T1 cards) in the SX-200 EL system. Any bay can support up to two T1 links to a total of eight in the system.Remember to program CDE Form 04, Options 71 and 72, to match the configuration.
Technician’s Handbook 10 LIGHTWARE 17 supports one digital bay with two T1 trunk cards and the other digital bays with one T1 trunk card to total a max of 7. If a T1 trunk card is installed in slot 10 of a bay, you cannot install a peripheral interface cards in slot 5; if a T1 trunk card is installed in slot 11, you cannot install a peripheral interface card in slot 6. T1 cards in slots 10 and 11 are seen by the software as slots 5 and 6. The two T1 links from the T1/E1 module on a BCC III card also occupy slots (in software) 5 and 6. The BCC III only supports one T1/E1 module. The BRI card is a low power peripheral interface card (slots 1-8) and requires a BCC III in the same SX-200 ELx cabinet. If the BRI card is in a control cabinet, the BCCIII must have a Maintenance module. A cabinet holds a maximum of two BRI cards. You can have one PRI card in a main control cabinet; up to two in a peripheral cabinet. PRI cards are installed in slots 10 or 11 in the SX-200 ELx cabinet Rev 4.4 or greater (PN 9109-600-002-NA ). The PRI card requires a Statum 3 MCC. The system counts the PRI card as a peripheral bay. If a PRI card is installed in slot 10, you can install a peripheral interface card in slot 5; if a PRI card is installed in slot 11, you can install a peripheral interface card in slot 6. Because the system recognizes the PRI card as a peripheral bay, the PRI card does not occupy slots (in software) 5 or 6 in the bay that the card sits in. LIGHTWARE 18 and greater allows a maximum of 4 high power cards in any of the slots 1 through 8 (there are no high/low power slots).High power cards are DID, Universal, COV and T1. Low power cards are DNIC, OPS, ONS, BRI, LS/CLASS, and LS/GS.Unlike the T1 card, the PRI card is a separate bay and is not included in the count for the 4 high power cards. If the cabinet has a BCC II, do not install more than seven DNICs per bay in high traffic applications. If you have more than seven DNICs per bay keep the device count to 84 or less. With two T1 cards in a bay, do not add more than five DNICs or 60 devices. With one T1 card in a bay, do not add more than six DNICs or 72 devices.If the cabinet has a BCC III, you can install eight DNICs per bay.