Mitel Sx 200 El/ml Technicians Handbook

TECHNICIAN’S HANDBOOK
LIGHTWARE 19, RELEASE 3.0 

MITEL, SX-200, SUPERSET, SUPERCONSOLE 1000, MILINK, and 
LIGHTWARE are trademarks of Mitel Networks Corporation.
All other product names specified in this document are trademarks of 
their corresponding owners.
SX-200 Technician’s Handbook
50002720, Rev. A
LIGHTWARE 19 Release 3.0 Software
October 2002
® ™
Trademark of MITEL Networks Corporation 
©Copyright 2002, MITEL Networks Corporation 
All rights reserved.
  NOTICE
The information contained in this document is believed to be accurate 
in all...

Table of Contents
iii
Chapter 1 Introduction
About This Handbook  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Purpose of This Handbook  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Who This Handbook is For  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Symbols Used in This Handbook   . . . . . . . . . . . . . . . . . . . . . . . . . 3
Important Safety Instructions   . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Where You Can...

Technician’s Handbook
iv
Upgrading an SX-200 IP Node  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Upgrading from CD-ROM   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Upgrading by Replacing Flash Memory   . . . . . . . . . . . . . . . . . . . 38
Trunk SMDR Records Field Summary  . . . . . . . . . . . . . . . . . . . . . . . 41
Chapter 3 Troubleshooting and Repair
Identifying Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47...

Table of Contents
v
Checking the FIM/CIM Carrier Cards  . . . . . . . . . . . . . . . . . . . . . . . . 67
Checking the T1 Card, T1/E1 Module, and the PRI Card   . . . . . . . . 68
Checking the Number of T1 Trunk Cards   . . . . . . . . . . . . . . . . . . . . 69
Trunk Signaling and Supervision  . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
General Signaling & Supervision Concepts   . . . . . . . . . . . . . . . . 70
Loop Start Line/Trunk  . . . . . . . . . . . . . . . . . . . . . . . . . . ....

Technician’s Handbook
vi
Programming ANI/DNIS on an Incoming Trunk  . . . . . . . . . . . . . . . 122
Programming a CLASS Trunk   . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Programming an SX-200 IP Node   . . . . . . . . . . . . . . . . . . . . . . . . . 127
Initializing the SX-200 IP Node  . . . . . . . . . . . . . . . . . . . . . . . . . 127
CDE Programming for the SX-200 IP Node   . . . . . . . . . . . . . . . 128
Registering IP Phones (Optional)  . . . . . . . . . . . . . . . . . . ....

Table of Contents
vii
Peripheral Interface Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
USOC Pin Designations   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
SX-200 EL/ML Peripheral Interface Card Slot Assignments . . . 197
Adding a PKM   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
PKM to an Attendant Console . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Chapter 6 Maintenance Commands
Basic Commands  . . . . ....

Technician’s Handbook
viii
Figure 18: T1 Trunk Synchronization  ............................................. 81
Figure 19: SX-200 EL Control Cabinet Card Assignments  .......... 161
Figure 20: SX-200 EL Peripheral Cabinet Card Assignments  ..... 162
Figure 21: SX-200 ML (RM) Cabinets with BCC III Cards  ........... 163
Figure 22: SX-200 ML (RM) Cabinets with BCC II Cards  ............ 164
Figure 23: SX-200 ML (RM) Cabinet with a PRI Card .................. 164
Figure 24: SX-200 ML (FD) Cabinet Card...

Table of Contents
ix
Table 14: Floppy Disk Drive Error Code Summary ....................... 92
Table 15: SX-200 IP Node Troubleshooting Table  ....................... 94
Table 16: Test Line Command Codes  .......................................... 97
Table 17: Test Line Status Indicator Codes .................................. 98
Table 18: Test Line Status Tones  ................................................. 99
Table 19: ANI/DNIS Digits on Phone Display (COS 
Option 502 Enabled and COS Option 613...

Technician’s Handbook
x
Table 46: SX-200 Digital Tip and Ring 
Assignments for Universal Card Modules  ................... 209
Table 47: SX-200 DIGITAL Tip and Ring
Assignments (Low-power Slots) .................................. 211
Table 48: USOC Connector Pin Designations  ............................ 213
Table 49: Analog Bay P1 and P7 Tip and Ring Assignments  ..... 215
Table 50: Analog Bay P2 and P8 Tip and Ring Assignments  ..... 217
Table 51: Analog Bay P3 and P9 Tip and Ring Assignments  ........