Mitel Sx 200 El/ml Technicians Handbook

Routine Maintenance
31
Routine
Maintenance
4. When the message “Exit to your local KERMIT session now” 
appears, return to your KERMIT session. 
5. Follow the prompts issued by your local communication application 
software. When prompted, enter the name of the MCC software file 
(remote.fix) to be transferred to the SX-200 and transfer the file. A 
system with a BCC III requires the MCC load before downloading 
the BCC III load.
If the system has a BCC II and the MCC file transfer has completed, 
the...

Technician’s Handbook
32
SX-200 EL/ML Flash Memory Card Replacement
1. Back up the database.
2. Power down the Control cabinet.
3. Remove the flash memory card and install the new flash
memory card. Make sure the toggle switch on the edge opposite the 
connector edge of the Flash card has the Write Protect disabled. 
After installing the card, look at the facing edge. You should see the 
switch in the down position.
4. Power up the system.
5. Enable new options if new feature options have been...

Routine Maintenance
33
Routine
Maintenance
Upgrading Set Firmware 
Upgrade the firmware for SUPERSET™ 4025, SUPERSET 4090, 
SUPERSET 4125, and SUPERSET 4150 telephones, only if the 
revision on the system is higher than the set revision. The boot code 
and the firmware revision levels must be checked.
Boot Codes
The SUPERSET boot code must be at revision Boot 3.10 or greater or 
the SX-200 system cannot successfully upgrade the set’s firmware. 
The boot code appears when a set is first plugged in....

Technician’s Handbook
34
System Log Messages
If a firmware download fails, the reason for the failure will be reported in 
the system logs. If a failure occurs, the download will be aborted and the 
remaining sets on the list will not receive the download.Table 1:  Firmware Commands
Set_Firmware 
Qualifiers Result
STATUS Displays the software revision level the 
set is running and whether the set is 
scheduled for a download. 
DOWNLOAD Erases and updates the firmware on all 
specified sets. The set must...

Routine Maintenance
35
Routine
Maintenance
Enabling Options or Changing Options
Options Are Password Protected
Call the MITEL Order Desk to purchase a new set of options. You will 
receive a new MITEL options password that will enable the options on 
the system. The working hours for the MITEL Order Desk are Monday 
to Friday 8:00 to 18:00 E.S.T.
Enabling Options On a SX-200 EL/ML System
1. Select Customer Data Entry mode.
2. Select Form 04, System Options.
3. Set all purchasable options to match those...

Technician’s Handbook
36
Upgrading an SX-200 IP Node
Upgrading from CD-ROM
.
Installers PC requirements

Windows NT 4.0 or Windows 2000 operating system

FTP server running (with IIS installed)

A communications program such as VT100 or HyperTerm

A serial connection to the SX-200 Maintenance port

Windows 2000 users must clear the browser cache.
You also need

The IP address of the SX-200 IP Node

SX-200 IP Node software CD-ROM

Time: The entire upgrade procedure takes approximately 20 
minutes.
To...

Routine Maintenance
37
Routine
Maintenance
7. Choose a location for the installSetup program to install files 
(normally this is C:\intpub\ftproot). The installSetup program 
provides a progress indicator and a log file.
8. Click Finish when prompted. 
You are presented with a text file providing instructions.
9. Launch the communications program that connects to the SX-200 
IP Node Maintenance port.
10. Enter “reboot” to reboot the SX-200 IP Node.
11. Press a key at the Press any key to stop auto-boot...

Technician’s Handbook
38
Upgrading by Replacing Flash Memory
You can upgrade SX-200 IP Node software by replacing the flash 
memory card in the SX-200 IP Node.
To replace the flash memory card
1. Disconnect all cables from the SX-200 IP Node.
2. Turn the SX-200 IP Node upside down.
3. Remove the six screws on the removable panel, as indicated in the 
figure below.
Do not remove the four screws indicated in the figure. If you 
remove the four screws, components will fall into the interior 
of the box....

Routine Maintenance
39
Routine
Maintenance
4. Gently flip the panel open. Do not remove the panel. If you remove 
the panel, you might disconnect wires.
5. Pull out the flash memory card.
Figure 11:  Removing the flash memory card
6. Insert the new flash memory card. Orient the card as shown in the 
following figure. The lip that extends from the bottom of the card 
must face the panel. 

Technician’s Handbook
40
Figure 12:  Inserting the flash memory card
7. Gently lower the panel.
8. Replace the six screws.
9. Reconnect the cables to the SX-200 IP Node.