Mitel Sx 200 El/ml Technicians Handbook

Introduction
21
 IntroductionLIGHTWARE 19 Software
The following types of SX-200 systems support the LIGHTWARE 19 
software

SX-200 EL

SX-200 ML (RM)

SX-200 ML (FD).
LIGHTWARE 18 introduced the MOSS System Option #102, Feature 
Level to obtain the new features that are offered with major releases. 
The feature level for LIGHTWARE 19 Release 2.0 is 3. LIGHTWARE 17 and greater software are not 
available for the SX-200 LIGHT or the SX-200 DIGITAL
systems. 

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Chapter 2
Routine Maintenance 

Routine Maintenance
25
Routine
Maintenance
Is the System Healthy?
System checklist

No alarms present

No database errors

Backed-up database available
for SX-200 EL/ML onto PC
for SX-200 LIGHT/DIGITAL onto disks 

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Checking a System for Alarms
1. Log onto the maintenance terminal and select Maintenance mode.
The Maintenance screen displays the version of system software 
and the system alarm status.
2. Select the following commands:
REPORTS
SHOW ALARMS (DEVICE_TYPE or ALL)
or
REPORTS
SHOW STATUS (Bay/Slot/Circuit or SWID or Ext_Num or ALL)
SHOW ALARMS displays alarms by device type (or all)
SHOW STATUS displays status by Bay/Slot/Circuit (PLID) or SWID 
or Ext_Num or ALL or Logs Read All...

Routine Maintenance
27
Routine
Maintenance
Backing Up a Customer Database
Keeping three backups allows you to go further back in time to find an 
error-free database.
SX-200 EL/ML
Backing up the database copies the database from memory to a file on 
the attached maintenance PC. Back up a database after you make 
changes to it. To back up the customer database, use 
the Maintenance screen in the Terminal or Hyperterminal 
Communication’s Package and proceed with the following steps:
1. Select the...

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SX-200 LIGHT/ DIGITAL
To back up the customer database, from the Maintenance screen, do 
the following:
1. Select the following commands: 
SYSTEM
COPY
DATABASE
The system verifies the data. 
The system prompts the user to insert new disks into drives A and B.
2. Insert the new disks into drives A and B.
After inserting new disks, wait for 5 seconds before entering 
CONTINUE to allow the system to recognize the new disks.
3. Select CONTINUE.
The system notifies the user upon...

Routine Maintenance
29
Routine
Maintenance
SX-200 EL/ML Remote Software Download
Requirements:

A 4 MB Flash card. Make sure the toggle switch on the edge 
opposite the connector edge of the Flash card has the Write Protect 
disabled.

System option 109 (Remote Software Download) must be enabled. 
This is a purchasable system option.

The latest software downloaded onto your PC provided by MITEL 
On-Line or MITEL Product Support.
To Speed Up the Remote Software Download
To speed up the remote software...

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To change the block check type
1. Select SYSTEM from the Maintenance screen:
2. Select the following softkeys:
DATABASE
SET_PARAM
BLOCK_CHECK
ENTER
3. Enter the Block Check (03) and select CONFIRM.
The screen confirms your setting with a display of the Kermit 
Receive Parameters and the Kermit Send Parameters.
Downloading the Remote Software
Downloading LIGHTWARE 19 software for the BCC III and the MCC 
with a 4 Meg Flash card requires a two step procedure. You download 
the...