Mitel Sx 200 El/ml Technicians Handbook

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Programming
3. Enter valid Bay, Slot and Circuit numbers for the first trunk and press 
the ENTER softkey. 
The system displays: TO BAY: SLOT: CIRCUIT:. 
4. Enter valid Bay, Slot and Circuit numbers for the last trunk and press 
the ENTER softkey. 
5. The system copies the values from the first trunk to all the trunks 
specified in the range.
Programming a DISA Trunk
1. Form 01, System Configuration

Program a trunk card that meets the trunk type requirements.
2. Form 13, Trunk Circuit Descriptors

Select a DISA circuit descriptor to match hardware type.
3. Form 03, Class of Service

Assign trunk options only.
4. Form 15, Dial-In Trunks

Assign COS, COR, and Tenant.

Column N: set to 0

Column M: set to 0

Column X: leave blank

Assign a Trunk Name if desired. This name appears on the 
consoles and on the set displays for incoming and outgoing 
calls.
Recommended Options for system security include:
Form 03: Enable Option 808 (Special DISA).
Form 04: Enable Option 5 (Verified Account Codes) and specify a 
time for Option 54 (DISA Answer Timer).Assignment of a DISA circuit descriptor to a trunk changes the 
trunk to a DISA trunk.
Assign a separate COS for the Dial-In Trunk. 
						

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Form 33: Enter appropriate DISA access codes.
Programming ANI/DNIS on an
Incoming Trunk
ANI (Automatic Number Identification) - the local carrier sends to the 
PBX the phone number of the calling party.
DNIS (Dialed Number Identification Service) - the local carrier sends to 
the PBX the digits dialed by the calling party. 
ANI/DNIS is available only to incoming trunks with trunk descriptor 
“T1-E&M” and “T1-DID/TIE”, which accept DTMF signaling and have 
the wink timer active.
Only MCI and US Sprint Standards are supported. MCI sends the ANI 
digits without delimiters. Sprint delimits the DNIS and ANI digits with 
asterisks.
DNIS digits on a dial-in trunk are used to route that trunk call, and no 
further digits will be expected. 
1. Create an ANI/DNIS trunk by creating a separate COS . Set the fol-
lowing options in the trunks Class Of Service:

COS Option 811 - ANI/DNIS Trunk to ENABLED

COS Option 801 - Incoming Trunk Rotary to DISABLED

COS Option 800 - ANI Applies to DISABLED

COS Option 246 - SMDR Extended Record to ENABLED (for 
SMDR to report the ANI and DNIS digits).
2. In the Trunk Circuit Descriptor parameters set

Incoming Start Type to Wink If the DISA trunk is a loop-start CO trunk, then loop- start inter-
connection rules apply and the restrictions on-loop start CO 
trunks applies.
Four-circuit/Eight-circuit LS/CLASS trunks can also be 
programmed as DISA trunks. 
						

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Wink Timer to 100-350 for MCI 
and 140-290 for US SPRINT 

Debounce Timer to 100 ms or greater.
3. To define which information will be displayed on the sets, ANI, 
DNIS, both, or none (standard trunk label display), select the 
required following COS options:

COS Option 502 - Display ANI/DNIS Information = ENABLE / 
DISABLE

COS Option 613 - Display ANI Information Only = ENABLE / 
DISABLE

COS Option 503 - Display CLASS Name if required.
4. To display ANI and DNIS digits on a console when talking to an 
ANI/DNIS trunk, enable COS Option 502 - Display ANI/DNIS 
Information for the console. 
Intercept reason (FROM xxx DND) and Forwarding Information (FWD 
FROM xxxx) take priority over DNIS.
Tenant Name and Calling Line ID take priority over ANI information 
(immediately following the word TRUNK).
COS Option 613 - Display ANI Information Only does not apply to a 
console.
The following tables identify displays during each call state according to 
digits sent by the trunk and COS options selected for the display set. 
If a name is received on the incoming trunk in the scenario 
where you would see the DNIS in the ringing state, you will 
see the ANI instead.  
						

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Table 19:  ANI/DNIS Digits on Phone Display
(COS Option 502 Enabled and COS Option 613 Disabled)
COS Option 502- Display ANI/DNIS = YES (enable)
COS Option 613 - Display ANI only = NO (disable)
Phone display during 
ringingPhone display after 
answer
ANI and DNIS sentDNISANI
ANI sentANIANI
DNIS sentDNISDNIS
Neither sentTrunk Number or LabelTrunk Number or Label
Table 20:  ANI/DNIS Digits on Phone Display
(COS Option 502 Enabled and COS Option 613 Enabled)
COS Option 502- Display ANI/DNIS = YES (enable)
COS Option 613 - Display ANI only = YES (enable)
Phone display during 
ringingPhone display after 
answer
ANI and DNIS sentANIANI
ANI sentANIANI
DNIS sentTrunk Number or LabelTrunk Number or Label
Neither sentTrunk Number or LabelTrunk Number or Label 
						

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The following table describes the set display for logged in ACD Agents 
with the delivery of ANI/DNIS digits on the incoming trunks. 
Table 21:  ANI/DNIS for ACD Agents
COS 
502COS 
613COS 
654 Path 
Name Ringing 
StateTalking
State
Enabled Enabled Disabled None ANI ANI
Enabled Disabled Disabled None DNIS ANI
Disabled Disabled Disabled None Path Number Trunk Name
Disabled Enabled Disabled None Path Number Trunk Name
Disabled Disabled Enabled None Path Number Path Number
Disabled Enabled Enabled None Path Number Path Number
Enabled Enabled Enabled None ANI Path Number
Enabled Disabled Enabled None DNIS Path Number
Enabled Enabled Disabled Yes Path Name ANI
Enabled Disabled Disabled Yes Path Name ANI
Disabled Disabled Disabled Yes Path Name Calling Trunk 
Name
Disabled Enabled Disabled Yes Path Name Calling Trunk 
Name
Disabled Disabled Enabled Yes Path Name Calling Path 
Name
Disabled Enabled Enabled Yes Path Name Calling Path 
Name
Enabled Enabled Enabled Yes Path Name Path Name
Enabled Disabled Enabled Yes Path Name Path Name 
						

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Programming a CLASS Trunk
1. Form 01, System Configuration

Program the LS/CLASS Trunk module or the LS/CLASS Trunk card.
2. Form 03, Class of Service, Define for trunks.

To have Calling Line ID digits reported in the SMDR records, enable 
COS Option 806 (SMDR-Record Incoming Calls) and COS Option 
814 (SMDR-Record ANI/DNIS/CLASS). Enable COS Option 702 
(SMDR - Overwrite Buffer).

To have CLASS name reported in the SMDR records, enable COS 
Option 246 (SMDR-Extended Record) and COS Option 814 
(SMDR-Record ANI/DNIS/CLASS).
3. Form 03, Class of Service, Define for SUPERSET sets.

To display Calling Line ID digits on a SUPERSET display set or 
console, enable COS Option 502 (Display ANI/DNIS/CLASS 
Information) in the class of service for the set/console. Enable COS 
Option 613 - Display ANI Information Only if required.

To display CLASS name before Calling Line ID digits on a 
SUPERSET small display set (SUPERSET 4025, SUPERSET 
4125, or SUPERSET 420 telephones), enable COS Option 503 
(Display CLASS Name) in the class of service for the set.
4. Form 13, Trunk Circuit Descriptor 

Assign the CLASS trunk with the circuit descriptor. An LS/CLASS 
Trunk module uses “4-CIRCUIT CLASS ”. An LS/CLASS Trunk card 
uses “8-CIRCUIT CLASS“ Programming a LS/CLASS Trunk card requires
LIGHTWARE 19 Release 2.0 or greater software. 
Assign a separate COS for the trunk. 
						

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Programming

Program the option “CLASS Trunk” in the circuit descriptor 
options subform for the appropriate 4 or 8-circuit CLASS trunk.
5. Form 14, Non-Dial-In Trunks or Form 15, Dial-in Trunks 

Program the CLASS trunks.
6. Form 04, System Options and Timers

Program the CLASS receivers for the LS/CLASS Trunk module. 
The LS/CLASS Trunk card provides its own CLASS receivers 
and does not require programming in Form 04. 
Programming an SX-200 IP Node
Initializing the SX-200 IP Node
1. Ensure the SX-200 IP Node is not connected to a power source.
1. Disconnect the the Ethernet cable from the Ethernet port on the 
SX-200 IP Node.
2. Using a serial cable, connect a PC to the Maintenance Port on the 
IP Node.
3. Launch a data communication application, such as Hyperterminal 
on the PC. 
4. Set the parameters: 9600, 8, N, 1, None.
5. Plug in the SX-200 IP Node to a power source.
6. At the “Press any key to stop and auto-boot” prompt, press any key.
7. At the [VxWorks Boot] prompt, type ‘c’.
8. Press Enter to type data in the following fields:

inet on ethernet (e): IP address of the SX-200 IP Node

gateway inet (g): IP address of the WAN gateway or router In Form 15 the CLASS trunk becomes a DISA trunk. 
						

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9. Press Enter until the [VxWorks Boot] prompt appears.
10. Type ‘@’.
11. After the Critical Alarm LED goes off, reconnect the Ethernet cable.
CDE Programming for the SX-200 IP Node
1. Form 01 - System Configuration

Assign IP Line Cards to slots.
2. Form 04 - System Options

Assign the BCC III Card to the IP Signalling Bay
—Option 116, IP Signalling Bay (1-7) number
—Option 117, IP Signalling Bay IP Address
—Option 118, IP Signalling Bay Gateway Address
—Option 119, IP Signalling Bay Subnet Mask
3. Form 47 - IP & DCHP Parameters

Enter the IP Controller Address. Enter the SX-200 IP Node 
address.

Enter the DHCP Server Subnet.

Enter the DHCP Server Subnet mask.

Enter the DHCP Assignable IP Address Start. Enter the start 
range of the IP phones.

Enter the DHCP Assignable IP Address End. Enter the end 
range of the IP phones.

Enter the TFTP Server Address. Enter the IP address of any 
SX-200 IP Node.

Enter the Gateway/Router IP Address.

Leave blank the Mitel Only field.

Enter the VLAN ID (optional). Enter a unique ID between 1 and 
4095 for the dual-port IP phones.

Enter the IP phone Priority. Use a priority of 7 (highest).
  
						

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Enter the IP Address Lease Time. Enter the number of minutes 
before a device is disconnected and its IP address is 
re-assigned elsewhere. Applies only to the specific bay. To 
assign an infinite lease time, use 0 minutes. 

Press Enable to enable the DHCP Server.
4. Form 09 - Desktop Device Assignments

Assign the IP phones to Bay/Slt/Ccts.

(Optional) Enter the MAC Addresses of the IP phones.
5. (Optional) Form 02 - Feature Access Codes 

Specify the access codes for the IP phones.
6. (Optional) Form 03 - COS Define

Enable voice compression by selecting COS number 688.
7. Use CDE Forms to program all other station features (for example, 
Class of Service, Interconnect Restriction, Set Key Assignments, 
and Class of Restriction).
Registering IP Phones (Optional)

Ensure you have the access code--if you programmed one--for set 
registration in CDE Form 02, Feature Access Codes.

Ensure the directory number and device type is programmed in CDE 
Form 09, Desktop Device Assignments.
To register IP phones
1. Connect the IP phone to an RJ-45 Ethernet port on the LAN.
2. Press * during power-up (to clear any directory number in memory).
3. Type the acess code followed by the directory number. 
4. Press Superkey. 
						

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Programming a Circuit Descriptor for 
Hotel/Motel and ACD Datasets
1. Form 03 - COS Define

Select the COS number. 

Enable the following COS Options:
—901 - DTRX Herald
—904 - DTRX Complete Message Text
—906 - Data SMDR - Does Not Apply
2. Form 29 - DTE Profile

Select a DTE profile number. You will use this profile number in 
Form 12 - Data Assignment.

Select the SEL. Option Subform.

Enable: DTRX Echoplex, Editing, and Edit Character = 127.
3. Form 11 - Data Circuit Descriptor

Select a Circuit Descriptor (CDN). You will use this CDN in Form 
12 in the next step.
Match the CDN values to those of the selected Terminal. For example, 
All Baud Rates = 9600, Parity = None, Character Length = 8, and Stop 
Bits = 1. 
4. Form 12 - Data Assignment

Select an available PLID and program the selected dataset. In 
the Data Terminal Equipment profile (DTE) field enter the DTE 
number you used in Form 29. Use the same CDN you used in 
Form 11.