Mitel Sx 200 El/ml Technicians Handbook
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Programming 141 Programming 228Manual Line (Dial 0 Hotline) 229COV/DNIC Voice Mail Port 230Message Register Overflow Alarm 231Message Waiting Setup - Bell 232Message Waiting Setup - Lamp 233Never a Consultee 234Never a Forwardee 235Originate Only 236Outgoing Trunk Callback 237Outgoing Trunk Camp-On 238Override Security 239Priority Dial 0 240Line Privacy 241Receive Only 242Repeated Camp-On Beep 243Non-Busy Extension 244Room Status Applies 245Abbreviated Dialing Access 246SMDR - Extended Record 247SMDR - Record Meter Pulses 248TAFAS Any Access 249TAFAS Access Tenant 250TAFAS Access During Day Service 251Transfer Dial Tone 252Broker’s Call with Transfer 253Call Forward - Don’t Answer Timer (2 - 6 Rings) 254Call Hold Recall Timer (PBX Telephones) 0 - 10 Minutes 255Repeated Camp-On Beeps Timer (5 - 15 Seconds) 256UCD Music On Hold Timer (0 - 50 Minutes) 257Flash Over Trunk 258Display Prime as Forwarder 259Message Sending Table 23: Class of Service Options (Continued) Option #Class of Service Option / Name (Sheet 3 of 8)
Technician’s Handbook 142 260Internal / External Split Call Forwarding 261ONS Voice Mail Port 262Ignore Forward Busy with Free Appearance 263Delay Ring Timer (2 - 6 Rings) 264Half Fwd NA timer for DID call with VM msg on 265Voice Mail System Speed Dial Index (0-255) 266Camp-on before Forward on Busy 267Softkey Support for Voicemail 268Record a Call in Voicemail 269Record a Call: Start Recording Automatically 270Record a Call: Start Recording on Hangup 271Privacy Released at Start of Call 272Guest Suite Extension 273Display Held Caller ID to ONS/CLASS 274ONS Ring Group Member 300Automatic Callback 301Camp-On 302Flash-in Conference 303Paging Zone 1 Access 304Paging Zone 2 Access 305Paging Zone 3 Access 306Paging Zone 4 Access 307Paging Zone 5 Access 308Paging Zone 6 Access 309Paging Zone 7 Access 310Paging Zone 8 Access 311Paging Zone 9 Access 312Paging Default (0 - 9) (0 Gives All Enabled Zones) 313CO Trunk to CO Trunk Connect 314CO Trunk to TIE Trunk Connect 315CO Trunk to DID Trunk Connect 316TIE Trunk to TIE Trunk Connect Table 23: Class of Service Options (Continued) Option #Class of Service Option / Name (Sheet 4 of 8)
Programming 143 Programming 317TIE Trunk to DID Trunk Connect 318DID Trunk to DID Trunk Connect 319Extension Non-CO Trunk to Trunk Connect 320Transparent Multi-Console Operation 321Ignore Call Forward After Transfer 322Confirm Wakeup by Off-hook 323RESERVED 324RESERVED 325RESERVED 326Account Code, Forced Entry - Data Internal Calls 327Account Code, Forced Entry - Data External Calls 328Account Code, Forced Entry - Data Long Distance Calls 329RESERVED 330RESERVED 331RESERVED 400Contact Monitor 401Call Park 402Long Loop (Off-Premise Extensions Only) 403Trunk Recall Partial Inhibit 404Recording Failure to Hangup Timer (1 - 255 Seconds) 405RESERVED 406RESERVED 407RESERVED 500Override 501Override Announce 502Display ANI/DNIS/CLASS Information 503Display CLASS Name 504SUPERSET 420 Optional C lass Display 505ONS Stations Support CLASS 506ONS Positive Disconnect 507Station/Set: Allow My Number to be Displayed 508Station/Set: Show Internal Numbers on My Phone Table 23: Class of Service Options (Continued) Option #Class of Service Option / Name (Sheet 5 of 8)
Technician’s Handbook 144 509Display Caller ID for Non-Prime Lines 600SUPERSET Tel. - Auto-Answer 601SUPERSET Tel. - Auto-Hold Disable 602SUPERSET Tel. - Background Music 603SUPERSET Tel. - Disconnect Alarm 604PBX SUPERSET Tel. - Automatic Outgoing Line 605SUPERSET Tel. - Message Program 606SUPERSET Tel. - Enhanced Answering Position 607SUPERSET Tel. - Associated Modem Line 608SUPERSET Tel. - Room Status Display 609SUPERSET Tel. - Night Service Switching 610SUPERSET Tel. - Guest Room Template (0 - 3) (DN) 611SUPERSET Tel. - Limited New Call Ring 612SUPERSET Tel. - Headset Operation 613Display ANI Information Only 614SUPERSET Tel. - Handset Volume Saved 615SUPERSET Telephone - Offhook Voice Announce 616Alarm Monitor Point 617Immediate Off Hook Alarm 618Alarm Audio Level for Sets 619Direct Speak@Ease Access 620SUPERSET Telephone - Max Call Logs Allowed 650ACD - Agent Template (0 - 3; 0 = Disable) 651ACD - Supervisor Template (0 - 3; 0 = Disable) 652ACD - Senior Supervisor Template (0 - 3; 0 = Disable) 653ACD - Agent Always Auto-Answer 654ACD - Display Path Always 655ACD - Allow Continuous Monitor of Agent 680Key System - Direct CO Access 681Key Set/Sub Att. - Call Hold Notify Timer (0 -600 s) 682Key System - Auto Answer - Internal Calls (For SUPERSET 3DN and 4DN only) 683Key System - Direct Paging Handsfree Answerback Table 23: Class of Service Options (Continued) Option #Class of Service Option / Name (Sheet 6 of 8)
Programming 145 Programming 684Can Make All Set Page 685Can Receive All Set Page 686Group Page Includes Overhead Paging 687All Set Page Includes Overhead Paging 700SMDR - Does Not Apply 701No Dial Tone 702SMDR - Overwrite Buffer 703Message Register Applies 704Incoming / Internal Modem Pooling Access 705Automatic Overflow From Attendant 706RESERVED 707RESERVED 708RESERVED 709Follow External Call Forward 710RESERVED 800ANI Applies 801Incoming Trunk Call Rotary 802Limited Wait for Dial Tone 803SMDR - Drop Calls < n Digits (0... 11, 0 = disable) 804SMDR - Drop Incomplete Outgoing Calls 805Trunk No Dial Tone Alarm 806SMDR - Record Incoming Calls 807SMDR - Display Private Speedcall 808Special DISA 809Standard Ring Applies 810DISA During Night Service Only 811ANI/DNIS Trunk 812Loop Start Trunk to ACD Path Connect 813Delay ONS Ring - Wait for Network Name (0-6 s) 814SMDR - Record ANI/DNIS/CLASS 815DTS/CO LINE KEY Honors Forwarding 816CENTREX Flash over Trunk Table 23: Class of Service Options (Continued) Option #Class of Service Option / Name (Sheet 7 of 8)
Technician’s Handbook 146 900Data Station Queuing 901DTRX Herald 902DTRX Message Code 903DTRX Message Code Text 904DTRX Complete Message Text 905DTRX Herald Text Select (1- 4) 906DATA SMDR - Does Not Apply 907DATA SMDR - Extended Record 908DATA SMDR - Overwrite Buffer Table 23: Class of Service Options (Continued) Option #Class of Service Option / Name (Sheet 8 of 8)
Programming 147 Programming System Options and Timers (CDE Form 04) The following table lists system options and timers for LIGHTWARE 19 Release 2.0 software. Earlier software versions will not include all these options. Table 24: LIGHTWARE 19 Release 2.0 System Options and Timers Option #System Option / System Timer Name 01Clock Format (example 16:00, 4:00, 4:00 a) 02Message Lamp Test Enable 03Single Paging Amplifier 04Message Waiting and Message Register Clear Print 05Verified Account Codes 06Analog Networking SMDR 07Cancel 24-Hour Message Waiting 08Five-Digit SMDR 09Attendant Call Block 10Attendant Conference Beeps 11Automatic Wake-up 12Automatic Wake-up Alarm 13Automatic Wake-up Print 14Automatic Wake-up Music 15Data Demultiplexer 17Discriminating Ringing 18Discriminating Ringing Always 20Holiday Messages 21Incoming to Outgoing Call Forward 22Last Party Clear - Dial Tone (Sheet 1 of 5)
Technician’s Handbook 148 23Message Register Count Additional Supervisions 24Message Register Audit 25Message Register Zero After Audit 26No Overlap Outpulsing 27Room Status Audit 28SMDR Indicate Long Call 29Telephone Last Number Redial 31Satellite PBX 32Outgoing Call Restriction 33Room Status 34Auto Room Status Conversion / Auto Wake-up Print 35DSS/BLF Call Pickup 36End Of Dial Character (#) 37Calibrated Flash 38Switch-Hook Flash 39DATA SMDR Indicate Long Calls 40Message Register Follows Talker 42ACD Silent Monitoring 43ACD Silent Monitoring Beeps 44ACD Reports 45Disable PMS Logs 46Digit Translation Plan (0 - 3) 47ARS Unknown Digit Length Time-out (2 - 60 Seconds) 48Limited Wait For Dial Tone (1 - 15 Seconds) 49Pseudo Answer Supervision Timer (10 - 60 Seconds) 50Dialing Conflict Timer (2 - 10 Seconds) Table 24: LIGHTWARE 19 Release 2.0 System Options and Timers (Continued) Option #System Option / System Timer Name (Sheet 2 of 5)
Programming 149 Programming 51Final Ring Time-out (1 - 30 Minutes) 52Minimum Flash Timer (20 - 50 ms; in 10 ms increments) 53Maximum Flash Timer (20 - 150 ms; in 10 ms incr) 54DISA Answer Timer (1 - 8 Seconds) 55Account Code Length (Variable or 4 - 12 Digits) 56Auto Room Status Conversion / Wakeup Print Timer 57Vacant / Reserved Room Default Call Restriction 58Occupied Room Default Call Restriction 59Receivers Reserved for Non-Auto-Attendant Use 60Tone Plan Changing this value will cause a system reset 61CLASS Receivers in SPINE Bay #1 (0..5) 62CLASS Receivers in SPINE Bay #2 (0..5) 63CLASS Receivers in SPINE Bay #3 (0..5) 64CLASS Receivers in SPINE Bay #4 (0..5) 65CLASS Receivers in SPINE Bay #5 (0..5) 66CLASS Receivers in SPINE Bay #6 (0..5) 67CLASS Receivers in SPINE Bay #7 (0..5) 68DSP DTMF Receiver Channels (0...7) default = 7 Changing this value will cause a system reset 69DTMF ON Timer (5-15 in 10 ms increments) default = 9 (90 ms) 70DTMF OFF Timer (5-15 in 10 ms increments) default = 9 (90 ms) 71Slot 10 FIM/CIM Capacity (2 or 3 Bays) Changing this value will cause a system reset 72Slot 11 FIM/CIM Capacity (2 or 3 Bays) Changing this value will cause a system reset 73Advance to Daylight Savings Time (mm:dd:hh) 76Go Back to Standard Time (mm:dd:hh) 79Daylight - Standard Time Difference (30 to 240 minutes) Table 24: LIGHTWARE 19 Release 2.0 System Options and Timers (Continued) Option #System Option / System Timer Name (Sheet 3 of 5)
Technician’s Handbook 150 80MyAdministrator Access 84Multiple Guest Suite Phones 85Speak@Ease Integration 86PRI Card: Q.SIG 87Record a Call 88Max TAPI desktops (0...50 in increments of 5) 89CLASS Functionality for ONS Sets 90ACD Real Time Event 91PRI Card: NFAS 92PRI Card: D-Channel Backup 93PRI Card: Remote LAN Access 94PRI Card: Min/Max 95PRI Card: Auto Min/Max 96Number of Links (0-8) 97Support Softkey Access to Voicemail 98Support 3DN and 4DN Set Types 99Fax Tone Detection 100MITEL Options Password 101System Identity Code 102Feature Level 103Maximum Devices 104Maximum ACD Agents (Automatic Call Distribution, 0-100) 105MITEL Application Interface 106Automated Attendant 107Lodging 108Property Management System 109Remote Software Download Table 24: LIGHTWARE 19 Release 2.0 System Options and Timers (Continued) Option #System Option / System Timer Name (Sheet 4 of 5)