Mitel SX 200 DIGITAL Pabx General Descriptions Manual

MITEL STANDARD PRACTICESECTION MITL9109-094-450-NAIssue 3, September 1989
SX-200” DIGITAL
PRIVATE AUTOMATIC BRANCH EXCHANGE (PABX)
TRAFFIC MEASUREMENT
@Copyright 1989, MITEL Corporation. All rights reserved.
T”Trademark of MITEL Corporation
‘Registered Trademark of MITEL Corporationi 

Traffic Measurement
CONTENTS
1. GENERAL
introduction..........................................1Reason for Reissue....................................1 
1Traffic Analysis........................................
12. TRAFFIC MEASUREMENT METHODS
General.............................................
3Types of Traffic Counts Accumulated.......................
3Register Count Examples................................
8:’Power Failure.........................................83. TRAFFIC MEASUREMENT COMMANDS...

SECTION MITL9109-094-450-NA
iv 

Traffic Measurement
1. GENERAL
Introduction1.01This Section .describes principles of telephone traffic measure-
ment for an 
SX-2OU@ DIGITAL PABX, including programming and
operating procedures for obtaining Traffic Measurement data.
Reason for Reissue
1.02This Section is re issued to provide information about Traffic
Measurement for the SX-200 DIGITAL PABX with Generic 1002
or Generic 1003 software. Note that 672-port reports and Automated
Attendant reports are not available with Generic 1002.I
Traffic...

SECTION MITL9109-094-450-NAPage 2 

Traffic Measurement
2. TRAFFIC MEASUREMENT METHODS
General2.01Traffic measurement data is accumulated in periods of from 1
to 60 minutes in length. The start time, which is specified to the
nearest minute, and the duration (required number of periods) identify
the daily time when measurements are collected. These three param-
eters are entered from the console or maintenance terminal. Once set,
traffic measurement will 
beg.in at the same time each day, and for the
same duration until changed or stopped....

SECTION MITL9109-094-450-NAdates the register only if its value exceeds that in the register. This
value reflects the scanned maximum count of the usage of a resource.
Since this is a scanned value it is possible that a busy peg may exist
without the maximum count reaching the number available.
Number Of Dynamic Records for Hunt Groups, Trunk Groups and
Trunk. The number of system, feature, receiver and channel pegs or
records is fixed for each system. The number of console, hunt group,
trunk group and...

Traffic Measurement
Ext origin.:
Intercepted:Each time an idle extension goes off-hook it
causes this register to increment by one count.
It does not increment when a ringing extension
goes off-hook.
Count of all intercepted calls that are answered
at all consoles.
Recall:
Activity:
Illegal Calls:Count of all console-answered recalls.
Each time a device has activity, this count is
incremented.
Whenever an extension, console or dial-in trunk
dials a vacant or illegal number.
Features -indicates the...

SECTION MITL91 Q9-094-450-NAPaging:
Serial Call:
TAFAS:Count of successful pager accesses.
Count of console serial calls.
Count of TAFAS (night answer) answered from
dialed feature access code or Set 
softkey.Wake-Up:Count of call wake-up setups.
UCD 
Login/outCount of UCD Agent logins and logouts.DTMF Receivers 
-records activity on receivers within system
- maximum peg = 65535
Peg:Represents the total number of times that the
DTMF receivers were accessed during the mea-
surement period....

Traffic Measurement
Usage:Non-idle use of the console. The console is
non-idle when it is using a channel. The con-
sole is idle when it is ringing, using the applica-
tion key,or using the select features key
(maximum = 36 ccs).
Call Waiting Usage:Usage of the Console queue when calls cannot
be immediately answered (maximum = 655.35ccs).Calls Answered:Calls answered using the console. Includes
softkey and ANSWER key answers (maximum
peg count 
= 65535).
Avg Waiting Time:Average waiting time for a call...