Lucent Technologies PassageWay Telephony Manager R2.0 For PARTNER Communications System Getting Started Manual

							Index
IN-2
 L
local calls
set for TAPI, 2-42
Log Manager
overview, 3-6
starting, 3-7
troubleshooting, 4-18, 4-19
using, 3-6
long-distance calls
set for TAPI, 2-42
 M
make calls
Anywhere Dialer, 3-9
troubleshooting, 4-12
Mute button
troubleshooting, 4-8
 O
online help, 1-5
 P
PassageWay adapter
installing, 2-10
troubleshooting, 4-25
PassageWay Connect
troubleshooting, 4-26PassageWay Service Provider
installing, 2-14
overview, 1-3, 2-8
removing, 2-51
requirements, 2-9
setting up, 2-9
uninstalling, 2-51
PassageWay Telephony Manager
components, 2-4
configuring, 2-38
installing, 2-34
overview, 1-1, 3-2
removing, 2-53
requirements, 2-4
running, 3-3
set Phonebook options, 2-46
starting, 2-38, 3-3
troubleshooting, 4-2
using, 3-2
Phonebook
import files, 2-50, 3-5
overview, 3-4
set options, 2-46
starting, 3-5
troubleshooting, 4-18
using, 3-4
 R
removing
PassageWay Service Provider, 2-51
Telephony Manager, 2-53 
						

							Index
   IN-3
 S
Script Editor
creating a script, 3-13
overview, 3-11
starting, 3-12
troubleshooting, 4-19
using, 3-11
send all calls
troubleshooting, 4-11
serial cable
installing, 2-10
Service Providers
PassageWay Service Provider, 1-3, 2-8,
2-9, 2-14, 2-51
Unimodem, 1-3
support, 1-7
 T
TAPI
dialing information, 2-42
installing PassageWay Service
Provider, 2-14
installing PassageWay Telephony
Manager, 2-34
overview, 1-3
removing PassageWay Service
Provider, 2-51
setting up, 2-9
technical support, 1-7
Telephony Manager
components, 2-4
configuring, 2-38
installation instructions, 2-2
overview, 1-1, 3-2
removing, 2-53requirements, 2-4
running, 3-3
set Phonebook options, 2-46
starting, 2-38, 3-3
troubleshooting, 4-2, 4-3, 4-4, 4-5, 4-8,
4-10, 4-11, 4-12, 4-14, 4-15
troubleshooting, 4-2
uninstalling, 2-53
using, 3-2
Telephony Service Providers
PassageWay Service Provider, 1-3, 2-8,
2-9, 2-14, 2-51
Unimodem, 1-3
transfer calls
troubleshooting, 4-11
troubleshooting
call forwarding, 4-11
conference calls, 4-14, 4-15
Connect, 4-26
Dialpad window, 4-12
Do Not Disturb (DND), 4-11
Drop Last button, 4-14
hold calls, 4-10
Log Manager, 4-18, 4-19
make calls, 4-12
Mute button, 4-8
overview, 4-1
PassageWay adapter, 4-25
PassageWay Connect, 4-26
Phonebook, 4-18
Script Editor, 4-19
send all calls, 4-11
Telephony Manager, 4-2, 4-3, 4-4, 4-5,
4-8, 4-10, 4-11, 4-12, 4-14, 4-15
transfer calls, 4-11 
						

							Index
IN-4
 U
Unimodem
overview, 1-3
uninstalling
PassageWay Service Provider, 2-51
PassageWay Telephony Manager, 2-53
user responsibilities, 1-5 
						

							2
Installation Reference Guide
Perform the following steps to install and configure
PassageWay Telephony Manager R2.0
Step 1      Connect your PassageWay Adapter
to Your PC
(New PassageWay Service Provider Users)
You must connect the PassageWay adapter to your PC. See
“Installing the PassageWay Adapter” in Chapter 2 of the
PassageWayÒ Telephony Manager R2.0 for PARTNERÒ
Communications System Getting Started, Issue 1.
Once the PassageWay adapter is properly connected, proceed to
“Step 3:  Install the PassageWay Service Provider Software.” 
						

							3
Step 2      Uninstall the Existing PassageWay Service Provider
Software
(Existing PassageWay Service Provider Users)
You must remove the existing PassageWay Service Provider
software from your PC. See “Removing the PassageWay Service
Provider” in Chapter 2 of the 
PassageWayÒ Telephony Manager
R2.0 for PARTNERÒ Communications System Getting Started,
Issue 1
 for more information.
Step 3      Install the PassageWay Service Provider Software
1. Insert the Telephony Manager CD into your CD-ROM drive.
If the Autorun feature is enabled on your PC, the PassageWay
Setup dialog box appears. Proceed to Step 4 below.
2. Double-click on the My Computer icon on your desktop. 
						

							4 3. Double-click on the CD-ROM icon, and then double-click on
start.exe.
4. Select the PassageWay Service Provider option button, and
then choose the OK button.
Follow the prompts to install and configure the PassageWay Service
Provider software.
If you would like more information, see “Installing the PassageWay
Service Provider Software” in Chapter 2 of the 
PassageWayÒ
Telephony Manager R2.0 for PARTNERÒ Communications System
Getting Started, Issue 1
.
When you are finished installing and configuring the PassageWay
Service Provider software, proceed to “Step 4:  Install the Telephony
Manager R2 Software.” 
						

							5
Step 4      Install the Telephony Manager R2 Software
1. Insert the Telephony Manager CD into your CD-ROM drive.
If the Autorun feature is enabled on your PC, the PassageWay
Setup dialog box appears. Proceed to Step 4 below.
2. Double-click on the My Computer icon on your desktop.
3. Double-click on the CD-ROM icon, and then double-click on
start.exe.
4. Select the PassageWay Telephony Manager option button, and
then choose the OK button.
Follow the prompts to install the Telephony Manager software.
If you would like more information, see “Installing the Telephony
Manager Software” in Chapter 2 of the 
PassageWayÒ Telephony
Manager R2.0 for PARTNERÒ Communications System Getting
Started, Issue 1
.
When you are finished installing the Telephony Manager software,
proceed to “Step 5: Start Telephony Manager.” 
						

							6
Step 5      Start Telephony Manager
1. Start Telephony Manager in one of the following ways:
· 
Double-click on the Telephony Manager desktop short cut.
· 
Select the Telephony Manager short cut from the Start
menu.
· 
From the Start menu, select 
Programs > the application
folder that contains Telephony Manager (default is
PassageWay Telephony Manager) > 
PassageWay
Telephony Manager.
If you have configured the dialing properties for your PC
previously, the Number of Calls dialog box appears the first time
you start Telephony Manager.
If you have not configured the Dialing Properties for your PC
previously, a message box appears, prompting you to configure
your dialing locations. Choose the OK button. The Dialing
Properties box appears. Perform procedures 3 to 9 in 
						

							7 “Step 6:  Configure the Dialing Information” to configure your
dialing locations. Once you configure the dialing properties,
perform the procedures in this step.
2. In the 
Number of telephone lines available box, enter the
number of primary call appearances on your telephone.
3. In the 
Minimum or default number of lines to be displayed box,
enter the minimum number of call appearances you want
displayed in the Telephony Manager window. These call
appearances will be displayed even when there are no calls
appearing at your telephone.
4. Select the 
Turn On Auto-Sizing check box to enable or disable
the Auto-Sizing feature.
If you want the size of the Telephony Manager window to
change automatically as you make and receive calls, enable the
Auto-Sizing feature and make sure the Call Appearance area is
not maximized (using the Maximize/Minimize Call Appearance
Area button in the Telephony Manager window). 
						

							8 If you do not want the size of the Telephony Manager window to
change automatically as you make and receive calls, disable the
Auto-Sizing feature. If you want to view all of the call
appearances, you must maximize the Call Appearance area
(using the Maximize/Minimize Call Appearance Area button in
the Telephony Manager window).
5. Choose the OK button.
If both the PassageWay Service Provider and the Unimodem
Service Provider are installed and configured on your PC, a
message box appears. Choose the OK button. The Connect Using
dialog box appears. From the 
Line box, select the telephony
provider you want to use, and then choose the OK button. (If you are
using Telephony Manager with a DEFINITY system, select
PARTNER/Line). The Telephony Manager window appears. If you
have not previously configured the dialing properties for your PC,
proceed to “Step 6:  Configure the Dialing Information.”