Lucent Technologies PassageWay Telephony Manager R2.0 For PARTNER Communications System Getting Started Manual

Introduction
1-4
About This Guide
„Chapter 1 - Introduction
This chapter describes the structure and content of this guide. This
chapter also provides a brief introduction to Telephony Manager.
„Chapter 2 - Installing and Configuring Telephony Manager
This chapter describes how to install and configure the PassageWay
Telephony Manager software and the PassageWay Service Provider
software.
„Chapter 3 - Using the Telephony Manager Applications
This chapter describes how to start the Telephony Manager,...

Introduction
1-5
User Responsibilities
Before using the PassageWay Telephony Manager applications, you should
be familiar with basic Windows functions and procedures. If not, consult your
Microsoft Windows Users Guide.
You also may need to contact your PC vendor for information on configuring
your PC to meet PassageWay Telephony Manager requirements.
Online Help
To access procedures on how to use the Telephony Manager applications,
consult the online help for each application. You can access the online...

Introduction
1-6
Conventions Used in This Guide
The following conventions are used in this guide:
„Throughout this guide, telephones are grouped into two different
categories: system telephones and standard telephones. System
telephones refer to Lucent telephones specifically designed to
work with the PARTNER system. These telephones include the
PARTNER-34D, PARTNER Endeavor-34D, MLS-34D, PARTNER-18D,
PARTNER-18, PARTNER Endeavor-18D, PARTNER Endeavor-18,
MLS-18D, MLS-12D, MLS-12
®, PARTNER-6, PARTNER...

Introduction
1-7
„The terms option buttons and radio buttons refer to the same object.
„Throughout this guide, the term PARTNER refers to all versions of the
following systems:
 ¾ PARTNER Advanced Communications System (ACS)
 ¾ PARTNER Endeavor
 ¾ PARTNER II
 ¾ PARTNER Plus
 ¾ PARTNER
Getting Help
If you have questions about or problems with the PassageWay Service
Provider that this guide does not resolve, call the Lucent Technologies
National Customer Care Center at 1 800 628-2888
 or your local...

Introduction
1-8 

Installing and Configuring
the PassageWay Service
Provider
2
2-1
Overview
This chapter provides the procedures for installing and configuring
PassageWay Telephony Manager and the PassageWay Service Provider. 

Installing and Configuring the PassageWay
Service Provider
2-2
Installation Instructions
To install Telephony Manager, you must perform the following steps:
  1.  Read the section “PassageWay Telephony Manager Components” on
page 2-4 to make sure that you have all of the Telephony Manager
components.
  2.  Read the section “PassageWay Telephony Manager Requirements”
on page 2-4 to make sure that you have the required hardware and
software to run Telephony Manager.
  3.  Install and configure the...

Installing and Configuring the PassageWay
Service Provider
2-3
 d.  Install and configure the PassageWay Service Provider software by
performing the procedures in the section “Installing the
PassageWay Service Provider Software” on page 2-14.
  4.  Install Telephony Manager by performing the procedures in the
section “Installing the Telephony Manager Software” on page 2-34.
  5.  Start Telephony Manager by performing the procedures in the section
“Starting Telephony Manager” on page 2-38.
  6.  Configure...

Installing and Configuring the PassageWay
Service Provider
2-4
PassageWay Telephony Manager
Components
Telephony Manager consists of the following components:
„a CD-ROM
  NOTE:
If you require 3-1/2” diskettes, please contact the PassageWay
Fulfillment Center at 860 434-3961 and request the diskette
version of software for Telephony Manager R2 for PARTNER.
„this guide (A PDF version of this guide is located in the 
Getting
Started Guide directory on the CD-ROM. Consult the Readme file in
this directory...

Installing and Configuring the PassageWay
Service Provider
2-5
 ¾ a Windows-compatible pointing device (a mouse or trackball is
recommended)
  NOTE:
If you want to use Telephony Manager with your company’s
PARTNER system, you must have an available serial port in your
PC that is dedicated to the PassageWay Service Provider. The
PassageWay Service Provider cannot share a serial port with
other devices.
If all the serial ports in your PC are already in use, you must
purchase an additional serial port or...