Lucent Technologies Octel 100 Implementation And Service Manual

2.  Determining the Cus tomer’s  Sys tem Needs
Implementation and Service Manual  Step 2:  Complete the Sys tem Sizing and Phone Us age Sheets2-3
3.  Add all the v alues in the Highest Number in Group column to determine the total.
4.  Add all the v alues in the Leav e Blank, for Vendor Use 2 column to determine the
total. Div ide this number by the total Highest Number in Group figure from step 3.
This produces the W eighted Av erage of Minutes per Day per Mailbox v alue.
Refer to the Phone Usage Sheet....

2.  Determining the Cus tomer’s  Sys tem Needs
Implementation and Service Manual  Step 2:  Complete the Sys tem Sizing and Phone Us age Sheets2-4
To determine the hard drive size required:
1.  For each line entered in the System Sizing Sheet, multiply the Number in Category
v alue by the Av erage Number of Messages Stored v alue. Multiply the result by the
Av erage Length of Message v alue div ided by 60 (to conv ert seconds to minutes).
Enter the result in the Leav e Blank, for Vendor Use 3 column.
2....

2.  Determining the Cus tomer’s  Sys tem Needs
Implementation and Service Manual  Step 3:  Consider Additional Hardware Needs2-5
Step 3:  Consider Additional Hardware Needs
The hardware requirements listed below represent the minimum required to run OS/2
and the messaging system software efficiently.
CPU and Memory
Use the following table to determine the minimum system CPU and memory
requirements.
Voice
PortsSystem without Visual
MailboxSystem with < 50 Visual
Mailbox ClientsSystem with 50 - 250 Visual...

2.  Determining the Cus tomer’s  Sys tem Needs
Implementation and Service Manual  Step 3:  Consider Additional Hardware Needs2-6
Other than the printer or a BackPak external CD-ROM, nothing should be connected to
the same parallel port as the sentinel. The sentinel may be corrupted if a tape backup
unit is connected to it or if file transfer software is run through it. If you want to use a
tape backup unit or a file transfer program, either use a different parallel port, use a
dev ice that connects to a...

Implementation and Service Manual  Gathering Necessary Information3-1
CHAPTER 3
Gathering Necessary Information
The steps prov ided in this chapter will help you to:
·  Collect information from the customer that you will use during the messaging
system installation and system setup process
·  Rev iew the information prov ided with the customer, v alidating completeness and
accuracy
·  Understand how that information is used during the messaging system
implementation process
As you follow the steps in...

3. G athering Nec es s ary Inf ormation
Implementation and Service Manual  Step 1:  Complete the Preinstallation Configuration W orksheets3-2
Step 1:  Complete the Preinstallation Configuration Worksheets
There are 14 worksheets prov ided behind the W orksheets tab in this manual that are
collectiv ely referred to as the Preinstallation Configuration W orksheets. These
worksheets prompt the customer to prov ide information that will assist you as you install
and set up the customer’s messaging system....

3. G athering Nec es s ary Inf ormation
Implementation and Service Manual  Step 3:  Review W orksheet Information3-3
Step 3:  Review Worksheet Information
After you receiv e completed Preinstallation Configuration W orksheets from the
customer, rev iew each worksheet. Be sure to note:
· Missing worksheets
·  Missing worksheet entries
·  Seemingly inconsistent or odd worksheet entries
·  W orksheet entries that require optional add-on modules you had not prev iously
planned to include with the system
By...

3. G athering Nec es s ary Inf ormation
Implementation and Service Manual  Step 4:  Understand How and W hen to Use W orksheet Data3-4
Notes: 

Implementation and Service Manual  Understanding the Installation Process4-1
CHAPTER 4
Understanding the Installation Process
This chapter prov ides information on the general methodology you must follow to
successfully install, set up, and test the messaging system.
An Installation Checklist is prov ided separately with the messaging system to guide you
through the installation methodology. Copy and use this checklist each time you perform
a messaging system installation.
In almost all cases, the...

4. Understanding the Installation Process
Implementation and Service Manual  Installation Methodology Steps4-2
Installation Methodology Steps
The following table identifies each general system installation step and its purpose.
Detailed procedures for completing each step are prov ided throughout this manual.
Installation Step Purpose and Importance
Determ ine the custom er’s
system needs and gather
necessary customer
informationBy defining exactly what your customer needs from the
messaging system, you...