Lucent Technologies Octel 100 Implementation And Service Manual

Implementation and Service Manual1-1
CHAPTER 1
Implementation and Service Overview
The Implementation and Service Manual is designed to walk you through the steps for
selecting, installing, testing, and troubleshooting an Octel® 100 messaging system.
Collectiv ely, the steps presented in this manual will allow you to effectively implement
different types and sizes of systems and minimize the time spent supporting and
maintaining those systems.
This manual prov ides information on using all av ailable...

1.  Implementation and Servic e O verview
Implementation and Service Manual  Implementation and Service Overview1-2
Understanding the Implementation and Service Toolset
Sev eral organizational tools are prov ided in this manual to help you collect and maintain
customer, software, and site information throughout the implementation process. These
tools include:
· Worksheets Tab – Many of the chapters in this manual include steps that
reference specific worksheets prov ided behind the W orksheets tab. Sev...

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Additional Product Information Sources
In addition to this manual, other information tools are av ailable:
· Configuration Notes – Each supported switch has an associated Configuration
Note that prov ides comprehensiv e, switch-specific integration considerations.
Configuration Notes are av ailable through your authorized representativ e.
· 
System Manager Manual – The system manager is the...

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The key combinations and key sequences appear in the following format:
 Moves control to the next item (field, button, etc.)
 Moves control to the previous field or button.
 Moves control to a particular field, button, or menu choice on the
screen. Letter represents the character (usually the first) that is
highlighted in the name.
 Accepts input for a field or screen or selects the...

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The Octel 100 System Manager is an example of an OS/2 window.
Windows generally consist of the following components.
Window
FrameThe window frame is the area surrounding a window. A window frame
consists of a resize border, a title bar icon, and a title bar.
Resize
BorderThe resize border surrounds the window contents and frame area. It can
be used to change the height or width of a window...

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Graphical Objects
Several interactive graphical objects may appear on the messaging system windows.
The Class of Service screen is an example of an OS/2 dialog box that contains other
graphical objects.
Dialog boxes Dialog boxes are used to display a special message or conduct a
dialog. A dialog box may ask you to enter additional information or
confirm a decision.
Spinbox A spinbox, which...

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To restart OS/2:
1.  Click the right mouse button on an empty area of the OS/2 desktop and select Shut
down from the menu that displays.
2.  W hen you are prompted whether you want to close all windows and activ e programs,
click OK.
3.  When prompted to shut down or reboot, press  to restart the PC.
4.  When the PC restarts, a Recovery Choices screen displays. This screen, which is for...

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Notes: 

Implementation and Service Manual  Determining the Cus tomer’s  Sys tem Needs2-1
CHAPTER 2
Determining the Customer’s System Needs
The steps prov ided in this chapter will help you to:
·  Introduce the messaging system to your customer
· Understand the customer’s system needs and expectations
·  Determine the hardware and software required to support a system that meets
the customer’s needs and expectations
  As you follow the steps in this chapter, you will ask the customer to complete three of the...

2.  Determining the Cus tomer’s  Sys tem Needs
Implementation and Service Manual  Step 1:  Complete the Feature Selection Sheet2-2
 Step 1:  Complete the Feature Selection Sheet
 
The Feature Selection Sheet prov ides a forum for introducing the customer to the wide
range of av ailable features and identifying and discussing which features are most
critical to satisfying the customer’s needs. Prov ide the customer with both the worksheet
and the Feature and Functionality Introduction information (also...