Lucent Technologies Intuity CONVERSANT System Version 7.0 Guide

5  
Switch Interface Administration  Change Switch System Parameters
Intuity™ CONVERSANT® System Version 7.0 Administration 
585-313-501 Issue 3 January 2000 337
•
CPE TIMING CAPABILITY: loop timed
•
SOURCE OF SYNCHRONIZATION PROVIDED BY CPE: NONE
•
SOURCE OF AUDIBLE RINGING ON CALLS TO CPE: PBX (CPE)
Change Switch System Parameters
Use the following procedure to change the switch system parameters.
Note:Stop the voice system for changing the switch system parameters.1  
Start at the Switch Interfaces...

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Switch Interface Administration  Change Switch System Parameters
Intuity™ CONVERSANT® System Version 7.0 Administration 
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Figure 162. Change Switch System Parameters
2  
Change the field values using the information in Table 33 on page 338
 
and Table 34 on page 339
. 
Table 33. DTMF Tone Table
Keys on Telephone Keypad Corresponding DTMF Tone
123A
456B
789C
* 0#D 

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Switch Interface Administration  Change Switch System Parameters
Intuity™ CONVERSANT® System Version 7.0 Administration 
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Table 34. Switch System Parameters
Field Name Description Valid ValuesDTMF 
Connection 
Tone
This parameter indicates the DTMF tone that 
represents answer detection. This value is used 
in conjunction with the DEFINITY optional feature 
for DTMF Feedback to VRU. This parameter and 
the 
DTMF Disconnection Tone
 parameter must 
be selected so...

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Switch Interface Administration  Change Switch System Parameters
Intuity™ CONVERSANT® System Version 7.0 Administration 
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3  
Press 
F3
 (Save).
The system displays the message that the switch system parameters 
have been changed.
4  
Press 
F1
 to acknowledge the message.
5  
Press 
F6
 (Cancel) to return to the Switch Interfaces menu.
6  
 Start the Voice System
 on page 139
 as described in Chapter 3, 
Vo ic e  
System Administration
 .
Number of 
Rings to Wait...

5  
Switch Interface Administration  Display Switch System Parameters
Intuity™ CONVERSANT® System Version 7.0 Administration 
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Display Switch System Parameters
The Display Switch System Parameters window allows you to view the 
current setting for the switch system parameters. Use the following procedure 
to display the switch system parameters.
Note:Stop the voice system for changing the switch system parameters.1  
Start at the Switch Interfaces menu (Figure 126 on...

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6 
Database Administration
Overview
ORACLE databases store voice system call data. This chapter describes how 
to administer the ORACLE databases used with the voice system, including 
how to determine database space requirements, size the databases, and 
administer database tables. In addition, this chapter reviews the SQL*PLUS 
software program, a tool used to access the ORACLE database.
Databases and the Voice...

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Database Administration  Call Data Tables
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Call Data Tables
The base ORACLE software package creates the following database tables 
to store call data (Table 35 on page 343
):
Table 35. ORACLE Call Data Tables
Table Name Table Description
CCA Call classification analysis data (contains one record for 
each attempted transfer or outdial)
CCASUM Summary data for the CCA table (contains one record 
per hour,...

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Database Administration  Call Data Tables
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Note:All these tables are created and owned by the sqlplus user sti/sti.
The voice system provides four reports that use the data accumulated in 
these tables. See Chapter 8, 
Common Administration
 , for procedures 
showing how to display, modify, print and update the available reports.EVENTS Event data defined for a service (contains one record per 
event). There...

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Database Administration  Call Data Tables
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CCA Table
The CCA table contains the following information:•
START_TIME — A date field that specifies the starting time of each 
attempted transfer or outdialed call. 
•
PHONE_NUM — A variable-length character field that specifies the 
telephone number of an attempted transfer or outdialed call. This field can 
be up to 16 characters in length.
•
RESULT_CODE — A...

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Database Administration  Call Data Tables
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•
SUM_TOT — A numeric field that indicates the number of calls 
transferred or outdialed in this period with this disposition and associated 
telephone number.
•
RESULT_CODE— Avariable-length character field that indicates the 
disposition of the call. This field can be 1 character in length.
Note:Records are generated on per hour, per telephone number, and 
per...