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Lucent Technologies Definity Systems Little Instruction Book For Basic Administration

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    							DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    Routing outgoing calls 
    65 Overriding call restrictions 
    Note that authorization codes do not override route patterns that 
    are denied. For example, if your ARS tables restrict users from 
    placing calls to Colombia, a caller cannot override the restriction 
    with an authorization code.
    Tip:
    Authorization codes are optional. To see if authorization codes 
    are enabled on your system, use display system-parameters 
    customer-options
    .
    !SECURITY ALERT:
    You should make authorization codes as long as possible to 
    increase the level of security. Set the length of authorization 
    codes on the Feature-Related System Parameters screen.
    Let’s create an authorization code 4395721with a COR of 2.
    1. Type 
    change authorization-code 4395721 and press 
    RETURN.
    The Authorization Code - COR Mapping screen appears.
    2. In the AC field, type 
    4395721.
    3. In the COR field, enter 
    2.
    4. Press 
    EN TER to save your changes.
    Authorization Code - COR Mapping screen
                              Authorization Code - COR Mapping
               NOTE: 2 codes administered. Use list to display all codes.
      AC      COR  AC      COR  AC      COR  AC      COR  AC      COR  AC     COR
      9260839  3  ________ __  ________ __   ________ __  ________ __  ________ __  
      2754609  4  ________ __  ________ __   ________ __  ________ __  ________ __  
      ________ __  ________ __  ________ __   ________ __  ________ __  ________ __  
      ________ __  ________ __  ________ __   ________ __  ________ __  ________ __  
      ________ __  ________ __  ________ __   ________ __  ________ __  ________ __   
    						
    							Routing outgoing calls 
    66 ARS Partitioning 
    DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    ARS Partitioning
    Most companies want all their users to be able to make the same 
    calls and follow the same route patterns. However, you may find 
    it helpful to provide special calling permissions or restrictions to 
    a group of users or to particular phones.
    NOTE:
    If you used partitioning on a release prior to R7 and you want to 
    continue to use partitioning, please read this section carefully. The 
    process for setting up partitioning has changed significantly.
    Tip:
    Partitioning is an optional feature. Use display 
    system-parameters customer-options 
    to see if Partitioning 
    is set to y and Time of Day Routing is set to n. If Time of Day 
    Routing is y
     on System Parameters Customer Options, you 
    specify the partition group number (PGN) on the Time of Day 
    Routing Plan screen. Refer to DEFINITY ECS Administrator’s 
    Guide for more information.
    You can use ARS partitioning to change the call routing plan for 
    up to 8 different user groups within a single DEFINITY ECS. 
    You assign a partition group number (pgn) to each user group and 
    identify different call routing treatments for each pgn.
    Setting up a partition group
    Let’s say you allow your employees to make local, long distance, 
    and emergency calls. However, you have a lobby phone for 
    visitors and you want to allow users to make only local, toll-free, 
    and emergency calls from this phone. 
    						
    							DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    Routing outgoing calls 
    67 ARS Partitioning 
    To restrict the lobby phone, you modify the routing for a partition 
    group to enable only specific calls, such as U.S.-based toll-free 
    +1 800 calls, and then assign this partition group to the lobby 
    phone.
    To enable +1 800 calls for partition group 2:
    1. Type 
    list ars route-chosen 18002221000 and press 
    RETURN.
    You can use any 7-digit number following the 1800 to 
    create an example of the dialed string. The ARS Route 
    Chosen Report for partition group 1 appears.
    2. Record the route pattern for the selected dialed string.
    In our example, the route pattern for 1800 is p1. This 
    indicates that the system uses the Partition Routing Table 
    to determine which route pattern to use for each partition.
    NOTE:
    If there is a number (with no p) under Route Pattern on the 
    Route Chosen Report, then all partitions use the same 
    route pattern. You need to use the Partition Routing Table 
    only if you want to use different route patterns for 
    different partition groups. 
    3. Press CANCEL to return to the command prompt.
                              ARS ROUTE CHOSEN REPORT
    Location : 1 Partitioned Group Number: 1
    Dialed Total Route Call Node Location
    String Min  Max Pattern Type Number
    1800___________________  11 11 p1___ fnpa _____ all 
    						
    							Routing outgoing calls 
    68 ARS Partitioning 
    DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    4. Type change partition-route-table index 1 and press 
    RETURN.
    The Partition Route Table screen appears. In our example, 
    partition group 1 can make 1800 calls and these calls use 
    route pattern 30.
    5. In the PGN2 column that corresponds to Route Index 1, 
    type 
    30 and press ENTER.
    This tells the system to use route pattern 30 for partition 
    group 2 and allow partition group 2 members to make calls 
    to 1800 numbers.
    Assigning a phone to a partition group
    To assign an extension to a partition group, you have to first 
    assign the partition group to a class of restriction (COR) and then 
    assign that COR to the extension.
    To assign a class of restriction (COR) to partition group 2.
    1. Type 
    list cor and press RETU RN.
     Partition Routing Table
    Routing Patterns
    Route
    Index PGN 1 PGN 2 PGN 3 PGN 4 PGN 5 PGN 6 PGN 7 PGN 8
    ----- ----- ----- ----- ----- ----- ----- ----- -----
    1 __30 __30 ____ ____ ____ ____ ____ ____
    2 ____ ____ ____ ____ ____ ____ ____ ____
    3 ____ ____ ____ ____ ____ ____ ____ ____
    4 ____ ____ ____ ____ ____ ____ ____ ____
    5 ____ ____ ____ ____ ____ ____ ____ ____
    6 ____ ____ ____ ____ ____ ____ ____ ____
    7 ____ ____ ____ ____ ____ ____ ____ ____ 
    						
    							DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    Routing outgoing calls 
    69 ARS Partitioning 
    The Class of Restriction Information screen appears.
    Class of Restriction Information screen
    2. Choose a COR that has not been used and press CANCEL.
    In our example, select 
    3.
    3. Type 
    change cor 3 and press RETU RN.
    The Class of Restriction screen appears.
    Class of Restriction screen 
    CLASS OF RESTRICTION INFORMATION
    COR COR Description
                        0
                        1 supervisor
                        2 telecommuting
                        3
    CLASS OF RESTRICTION
    COR Number: 3
              COR Description: lobby
    FRL: 0 APLT? y
      Can Be Service Observed? n           Calling Party Restriction: none
    Can Be A Service Observer? n Called Party Restriction: none
    Time of Day Chart: _ Forced Entry of Account Codes? n
             Priority Queuing? n                Direct Agent Calling? n
         Restriction Override: none Facility Access Trunk Test? n
         Restricted Call List? n Can Change Coverage? n
    Access to MCT? y  Fully Restricted Service? n
       Category For MFC ANI: 7
             Send ANI for MFE? n_  Add/Remove Agent Skills? n
                MF ANI Prefix: ______       Automatic Charge Display? n
    Hear System Music on Hold? y PASTE (Display PBX Data on Phone)? n
    Can Be Picked Up By Directed Call Pickup? n
    Can Use Directed Call Pickup? n
     Group Controlled Restriction: inactive 
    						
    							Routing outgoing calls 
    70 ARS Partitioning 
    DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    4. Type a name for this COR in the COR Description field.
    In our example, type 
    lobby.
    5. Enter 
    2 in the Partition Group Number field.
    Tip:
    The Partition Group Number field appears only when 
    Time of Day Routing is n
     on the System Parameters 
    Customer Options screen. Otherwise, you specify the 
    partition group number (PGN) on the Time of Day 
    Routing Plan screen. For information on Time of Day 
    Routing, refer to 
    DEFINITY ECS Administrator’s 
    Guide.
    6. Press 
    EN TER to save your changes.
    Now assign COR 3 to the lobby phone at extension 1234:
    1. Type
     change station 1234 and press RETURN.
    The station screen for 1234 appears.
    2. In the COR field, enter 
    3.
    3. Press 
    EN TER to save your changes. 
    						
    							DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    Enhancing system security 
    71 Assigning and changing users 
    Enhancing system security
    This section explains how to add and modify user logins. It also 
    provides an introduction to phone system security issues. It 
    describes possible security problems you should be aware of and 
    gives you instructions for detecting these problems.
    Tip:
    If your organization has not yet completed the Service Agreement 
    Indemnity Enhancement Certification, we highly recommend that 
    you call the Security Hotline at the World-class Customer Service 
    Center (+1 800 643 2353) and ask how to become certified. When 
    you complete this certification and administer your DEFINITY 
    system according to Lucent’s fraud prevention requirements, 
    Lucent will indemnify your organization for charges associated 
    with toll fraud.
    Assigning and changing users
    The system allows you to add or change user logins as needed. 
    When you want to add or change a login, remember the following 
    DEFINITY system security requirements:
    na login must be 3 to 6 alphanumeric characters in length
    na password must be from 4 to 11 alphanumeric characters 
    in length and contain at least one non-alphabetic character
    Note that to create or change logins for G3V3 and later releases, 
    you must login as a superuser with administrative permissions. 
    						
    							Enhancing system security 
    72 Assigning and changing users 
    DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    Assigning new logins and passwords
    As you work as an administrator, you may be fortunate enough to 
    have help administering your switch or you may want to have an 
    assistant make changes to the switch while you are out of the 
    office. In these cases, you should set up a new user in the system 
    and limit what this individual can do. As you’ll see, adding logins 
    is very easy.
    Tip:
    You increase system security when you choose the longest 
    possible password with a mix of lowercase and uppercase 
    numbers and letters.
    The following example shows you how to add a new login called 
    angi3 with a password of b3stm0m.
    To add this user and password, log in with a superuser ID and 
    complete the following steps:
    1. Type 
    add login angi3 and press RETU RN .
    Use the new login name as part of the add command.
    The Login Administration screen appears. The Login’s 
    Name field shows the name you typed in the add 
    command; other fields contain defaults. 
    						
    							DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    Enhancing system security 
    73 Assigning and changing users 
    Login Administration screen
    2. Complete the following fields:
    nPassword of Login Making Change
    This is your password.
    nLogin’s Password
    Assign an initial password for the new login. We’ll 
    type in 
    b3stm0m as part of our example. The 
    password does not appear on the screen as you type.
    nRe-enter Login’s Password
    3. Press 
    EN TER to save your changes.
                         LOGIN ADMINISTRATION
    Password of Login Making Change:
           LOGIN BEING ADMINISTERED
                              Login’s Name: angi3
                                Login Type: customer
                             Service Level: non-super-user
    Disable Following a Security Violation? y  Access to INADS Port? n
            LOGIN’S PASSWORD INFORMATION
                          Login’s Password:
                  Reenter Login’s Password:
    Password Aging Cycle Length (Days):
    LOGOFF NOTIFICATION
    Facility Test Call Notification? y  Acknowledgment Required? y
      Remote Access Notification? y  Acknowledgment Required? y 
    						
    							Enhancing system security 
    74 Assigning and changing users 
    DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    Setting login permissions
    Once you add the new user, you should review the user’s 
    command permissions and modify them, if necessary.
    To review command permissions for our new example login:
    1. Type 
    change permissions angi3 and press RETU RN.
    Use the new login name as part of the add command. The 
    Command Permission Categories screen appears.
    Command Permission Categories screen
    2. If you want the default permissions, press CANCEL.
    3. If you want to change any permissions, enter 
    y to give the 
    user access or 
    n to restrict access for each permission type.
    4. Press 
    EN TER to save your changes.
      COMMAND PERMISSION CATEGORIES
    Login Name: angi3
    COMMON COMMANDS
                  Display Admin. and Maint. Data? n
                             System Measurements? n
    System Mgmt Data Transfer Only? n
    ADMINISTRATION COMMANDS
             Administer Stations? n Administer Features? n
               Administer Trunks? n Administer Permissions? n
         Additional Restrictions? n 
    MAINTENANCE COMMANDS
               Maintain Stations? n Maintain Switch Circuit Packs? n
                 Maintain Trunks? n Maintain Process Circuit Packs? n
                 Maintain System? n  
    						
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