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Lucent Technologies Definity Systems Little Instruction Book For Basic Administration

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    							DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    Getting started 
    5 Accessing your system 
    Accessing your system
    You need to log in before you can administer your telephone 
    system. To log in, you need to know:
    nyour login and password
    nthe type of terminal or terminal emulation program that 
    you are using
    Change your password frequently, at least once a month, to help 
    keep hackers out of your system. For instructions on how to 
    change your password or add new logins, refer to ‘‘Assigning and 
    changing users’’ on page 71.
    Logging into the system
    If your system requires Access Security Gateway procedures, 
    refer to DEFINITY ECS Administrator’s Guide for more 
    information.
    1. At the prompt, type your login and press 
    RETURN.
    The system prompts you for your password.
    2. Type your password and press 
    RETURN.
    Your password does not display on the screen. Be sure to 
    keep your password private.
    The system prompts you for your terminal type. The type 
    in square brackets is the default. 
    						
    							Getting started 
    6 Accessing your system 
    DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    Terminal screen for login
    3. Press RETURN if you are using the default terminal. 
    Otherwise, enter the terminal type and press 
    RETURN.
    Once you log in, “
    Command” appears. The system is ready to 
    accept a new command.
    Setting the system time and date
    Update the system time and date for events such as leap year or 
    daylight savings time. The correct time and date ensure that 
    records are correct.
    Tip:
    Changing the date and time may modify Call Detail Recording 
    (CDR) data by 9 hours and 59 minutes. Therefore, you should 
    change the date and time after normal business hours.
    To set the system time and date:
    1. Type 
    set time and press RETURN.
    The Date and Time screen appears.
    2. Complete the appropriate fields.
    Login:
    Password:
    System: XXXXXX  Software Version: xxxxxxxxxxxx
    Terminal Type: (513, 715, 4410, 4425, VT220): [513] 
    						
    							DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    Getting started 
    7 Accessing your system 
    Use a 24-hour clock to set the hour. For example, for 
    2:00 p.m. (14:00) type 14. Do not try to update the 
    Seconds field because it automatically resets to 0 when 
    you press 
    EN TER.
    3. Press 
    EN TER to save your changes.
    Date and Time screen
    4. Type display time and press RETU RN to double check the 
    new date and time.
    Tip:
    When you change the date or time, some display phones 
    may not automatically refresh the display. If this happens, 
    have each user press the date/time button on their phone 
    and the display should update.
    See DEFINITY ECS Administrator’s Guide for more information 
    about setting the date and time on your system.
    Saving changes
    There are two methods for saving changes to your system: 
    temporary saves and permanent backups.
      DATE AND TIME
        DATE
                Day of the Week: __________   Month: _________
               Day of the Month: __            Year: ____
    TIME
    Hour:__ Minute:__ Second: XX Type:________
    Daylight Savings Rule: ___ 
    						
    							Getting started 
    8 Accessing your system 
    DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    Temporary save
    As you are working with the system, your changes to the system 
    memory are considered temporary. These changes are lost if your 
    system loses power before the next permanent save (or backup).
    1. Press 
    EN TER to save any changes you make on a screen. 
    When you press 
    EN TER, “command successfully 
    completed
    ” appears and the cursor returns to the 
    command prompt.
    Permanent backup
    A permanent backup copies your changes from the system 
    memory to a card (also called a flash ROM), disk, or tape. You 
    can perform manual backups or your system may be administered 
    to automatically backup every 24 hours.
    Tip:
    To determine if your system backs up automatically, type display 
    system-parameters maintenance
     and see if you have 
    scheduled maintenance.
    When you make large changes, perform a manual backup in case 
    your system loses power before the next backup. To create a 
    backup:
    1. Be sure that the backup card or tape is in place.
    2. Check the alarms panel and clear any active alarms.
    3. Type 
    save translation and press RETU RN.
    The save process may take up to 10 minutes. You cannot 
    administer your system while the save process takes place. 
    						
    							DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    Getting started 
    9 Accessing your system 
    If an error message appears in the Command Completion 
    Status field, clear the error and repeat the save process.
    Save Translation screen
    It is a good idea to have at least two backups. You can run the 
    backup again to a second card, or you can copy an automatic 
    backup with the backup command (if your system allows). You 
    may want to keep this second (or a third) backup off premises to 
    ensure you could recover from a disaster or system failure.
    See DEFINITY ECS Administrator’s Guide for more information 
    about performing backups of your system.
    Saving announcements
    You can save announcements only if your system has an 
    integrated announcement board and you have administered 
    announcements.
    If you change your recorded announcements and you have a 
    TN750C board, the system automatically saves your changes to 
    the on-board FLASH memory.
    If you have a TN750 or TN750B board, you need to manually 
    save the recorded announcements on your system. 
    1. Type 
    save announcements and press RETU RN to save the 
    changes. 
                                SAVE TRANSLATION
    Processor             Command Completion Status        Error Code 
    SPE_A                          Success                       0  
    						
    							Getting started 
    10 Accessing your system 
    DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    This process can take up to 40 minutes. You cannot 
    administer your system while the system is saving 
    announcements.
    NOTE:
    If you have both TN750B and TN750C boards, save 
    announcements to the TN750B slot.
    See DEFINITY ECS Administrator’s Guide for more information 
    about saving announcements.
    Logging off the system
    For security reasons, you should log off every time you leave 
    your terminal.
    1. To log off the system, type 
    logoff and press RETU RN.
    You may see a security screen that indicates that you have 
    Remote Access, Facility Test, or Busied Out administered. 
    You may want to disable these features before you log off. 
    For more information about these features, refer to the 
    Little Instruction Book for basic diagnostics. 
    This screen also indicates whether or not you have any 
    active minor or major alarms that you should address 
    before you end your session.
    2. Type 
    y and press RETU RN to proceed with log off.
    If you use terminal emulation software to administer the switch, 
    you should log off the system and exit the emulation application 
    before alternating or switching to another software package. 
    						
    							DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    Planning the DEFINITY system 
    11 Understanding the dial plan 
    Planning the DEFINITY system
    This section provides you with background on system-wide 
    functions. It explains how to read and use your dial plan, and 
    shows you how to make simple changes such as adding extension 
    ranges. This section also explains how to assign feature access 
    codes.
    Understanding the dial plan
    Your dial plan tells your system how to interpret dialed digits. For 
    example, if you dial 9 on your system to access an outside line, it 
    is actually the dial plan that tells the system to find an external 
    trunk when a dialed string begins with a 9.
    The dial plan also tells the system how many digits to expect for 
    certain calls. For example, the dial plan may indicate that all 
    internal extensions are 4-digit numbers that start with 1 or 2.
    Tip:
    In this book, we do not usually explain each form as thoroughly as 
    we do the dial plan. However, this form serves as the basis for 
    almost everything in the system, so we wanted to be sure you have 
    a clear understanding of how to read and update your dial plan. If 
    you need more information, refer to DEFINITY ECS 
    Administrator’s Guide. 
    						
    							Planning the DEFINITY system 
    12 Understanding the dial plan 
    DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    Let’s take a look at an example dial plan so you’ll know how to 
    read your system’s dial plan. The following figure shows an 
    example of a simple dial plan.
    Dial Plan Record screen
    If you look at the lower half of the Dial Plan Record screen, you 
    see the First Digit Table. This table defines the dialing plan for 
    your system.
    The rows in the First Digit Table indicate what the system does 
    when the row’s first digit is dialed. The columns indicate how 
    long the dialed string will be for each type of call. For example, 
    this dial plan shows that when users dial a 4-digit number that 
    starts with 2, they are dialing an extension.
                                   DIAL PLAN RECORD                  Page 1 of 1
         Local Node Number: 
             ETA Node Number: 
            Uniform Dialing Plan: 4-digit  ETA Routing Pattern: 
    UDP Extension Search Order: local-extensions-first
    FIRST DIGIT TABLE
    First                               Length
    Digit -1- -2- -3- -4- -5- -6-
    1: __________ __________ __________ extension_ __________ __________
    2: __________ __________ __________ extension_ __________ __________
    3: __________ __________ __________ __________ __________ __________
    4: __________ __________ __________ __________ __________ __________
    5: __________ __________ __________ extension_ __________ __________
    6: __________ __________ dac_______ __________ __________ __________
    7: __________ __________ __________ __________ __________ __________
    8: __________ __________ __________ __________ __________ __________
    9: fac_______ __________ __________ __________ __________ __________
    0: attd______ __________ __________ __________ __________ __________
    *: __________ __________ fac_______ __________
    #: __________ __________ fac_______ __________ 
    						
    							DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    Planning the DEFINITY system 
    13 Understanding the dial plan 
    The first digit table may have any of the following codes:
    nAttendant (attd) — Defines how users call an attendant. 
    Attd access numbers can be any number from 0 to 9 and 
    contain 1 or more digits. In our example figure, the system 
    calls an attendant when users dial 0.
    nDial access codes (dac) — Allows you to use trunk access 
    codes (tac) and feature access codes (fac) in the same 
    range. For example, you could define the group 300–399 
    for dacs, which would allow both facs and tacs in that 
    range. Dial access codes can start with any number from 1 
    to 9 and contain up to 4 digits. In recent releases, * and # 
    also can be the first digit. In our example figure, dial 
    access codes begin with 6 and must be 3 digits long, so this 
    company can have a feature access code set to 633 and a 
    trunk access code assigned to 634.
    nExtensions (ext) — Defines extension ranges that can be 
    used on your system. In our figure, extensions must be in 
    the ranges: 1000–1999, 2000–2999, and 5000–5999. 
    nFeature access codes (fac) only — facs can be any number 
    from 1 to 9 and contain up to 4 digits. You can use * or #, 
    but only as a first digit. In our example, this company can 
    use *21 to activate a feature and use #21 to deactivate the 
    same feature. Our example also shows that one fac can be 
    set to 9 (first digit 9, only one digit long).
    nMiscellaneous code (misc) — these codes are used if you 
    want to have more than one kind of code start with the 
    same digit and be the same length. Using a misc code 
    requires that you also define a second digit table. Refer to 
    DEFINITY ECS Administrator’s Guide for information about 
    the second digit table. Our example does not show this 
    type of code. 
    						
    							Planning the DEFINITY system 
    14 Understanding the dial plan 
    DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    Displaying your dial plan
    You might want to take this opportunity to look at and interpret 
    your own dial plan. To display your system’s dial plan:
    1. Type 
    display dialplan and press RETU RN. 
    Modifying your dial plan
    It is easy to make changes to your dial plan. For example, let’s 
    add a new range of dial access codes to the dial plan. We want to 
    be able to assign both facs and tacs in the 700–799 range.
    1. Type 
    change dialplan and press RETURN.
    The Dial Plan Record screen appears.
    2. Move the cursor to the 7th row in the 3rd column.
    This field defines what the system does when users dial 
    any number from 700 to 799.
    3. Type 
    dac in the selected field.
    4. Press 
    EN TER to save your changes.
    Adding extension ranges
    You may find that as your needs grow you want a new set of 
    extensions. Before you can assign a station to an extension, the 
    extension must belong to a range that is defined in the dial plan. 
    Let’s add a new set of extensions that start with 3 and are 4 digits 
    long (3000–3999). 
    						
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