Lucent Technologies DEFINITY System Little Instructions Manual

DEFINITY System’s Little Instruction Book
for basic administration  555-233-756  Issue 1
April 2000
Managing features 
45 Creating coverage paths 
To set up a time-of-day coverage plan that redirects calls for our 
example above:
1. Type 
add coverage time-of-day next and press RETURN.
The system displays the Time of Day Coverage Table and 
selects the next undefined table number in the sequence of 
time-of-day table numbers. If this is the first time-of-day 
coverage plan in your system, the table...

Managing features 
46 Creating coverage paths 
DEFINITY System’s Little Instruction Book
for basic administration  555-233-756  Issue 1
April 2000
3. Press EN TER to save your changes. 
Now assign the time-of-day coverage to a user. For example, we 
use extension 2054:
1. Type 
change station 2054 and press RETU RN.
The station screen for extension 2054 appears.
2. Move your cursor to Coverage Path 1 and type 
t plus the 
number of the Time of Day Coverage Table.
3. Press 
EN TER to save your changes....

DEFINITY System’s Little Instruction Book
for basic administration  555-233-756  Issue 1
April 2000
Managing features 
47 Creating coverage paths 
Coverage Answer Group screen
2. In the Group Name field, enter a name to identify the 
coverage group.
3. In the Ext field, type the extensions of each group member.
4. Press 
EN TER to save you new group list.
The system automatically completes the Name field when 
you press 
EN TER.
Defining coverage for calls redirected
to external numbers
You can...

Managing features 
48 Creating coverage paths 
DEFINITY System’s Little Instruction Book
for basic administration  555-233-756  Issue 1
April 2000
With newer systems you may have the option to use the Coverage 
of Calls Redirected Off-Net feature. If this feature is active and 
you use an external number in a coverage path, the system can 
monitor the call to determine whether the external number is busy 
or does not answer. If necessary, the system can redirect a call to 
coverage points that follow the...

DEFINITY System’s Little Instruction Book
for basic administration  555-233-756  Issue 1
April 2000
Managing features 
49 Creating coverage paths 
Remote Call Coverage Table screen
3. Be sure to record the remote code number you use for the 
external number.
In this example, the remote code is r01.
4. Press 
EN TER to save your changes.
5. Type 
change coverage path 2 and press RETU RN.
The Coverage Path screen appears.
Tip:
Before making changes, you can use display coverage sender 
group 2
 to...

Managing features 
50 Creating coverage paths 
DEFINITY System’s Little Instruction Book
for basic administration  555-233-756  Issue 1
April 2000
Coverage Path screen
6. Type r01 in a coverage Point field.
In this example, the coverage rings at extension 4101, then 
redirects to the external number. If you administer 
Coverage of Calls Redirected Off-Net and the external 
number is not answered or is busy, the call redirects to the 
next coverage point. In this example, the next point is 
Point3 (h77 or...

DEFINITY System’s Little Instruction Book
for basic administration  555-233-756  Issue 1
April 2000
Managing features 
51 Creating coverage paths 
Defining telecommuting coverage
Telecommuting access allows users to change their lead-coverage 
path or call-forwarding destination no matter where they are. You 
need to set up coverage paths and assign security codes before 
telecommuting coverage will work.
To see if telecommuting coverage is enabled on your system, 
make sure the Feature Access Codes...

Managing features 
52 Creating coverage paths 
DEFINITY System’s Little Instruction Book
for basic administration  555-233-756  Issue 1
April 2000
Make sure that Coverage Path 1 and Coverage Path 2 fields are 
completed on each station screen assigned to people using 
telecommuting access. The security code field on the station 
screen must also be completed.
Tip:
If the security code has been assigned, a * appears in the Security 
Code field on the station screen.
To allow users remote access to the...

DEFINITY System’s Little Instruction Book
for basic administration  555-233-756  Issue 1
April 2000
Managing features 
53 Setting up bridged call appearances 
Setting up bridged call 
appearances
Think of a bridged call appearance as a phone (the primary set) 
with an extension (the bridged-to appearance). Both phones can 
be used to call in and out and both show when a line is in use. A 
call to the primary phone is bridged to a specific appearance, or 
button, on the secondary phone. The secondary...

Managing features 
54 Setting up bridged call appearances 
DEFINITY System’s Little Instruction Book
for basic administration  555-233-756  Issue 1
April 2000
3. Type change station and the bridged-to extension and 
press 
RETU RN.
The station screen appears.
Station screen
4. Press N EXT PAG E until Per Button Ring Control appears 
(digital sets only).
nIf you want to assign ringing separately to each 
bridged appearance, type 
y.
nIf you want all bridged appearances to either ring or 
not ring, leave...