Lucent Technologies Definity Release 8.2 Atm Installation Manual

DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
Troubleshooting 
6-7 Troubleshooting ATM-CES 
6
nHas the ATM switc h b een b ooted  using  either a reset b utton or b y turning  
the p ower off then on ag ain?
nDid  the ATM switc h g o throug h a normal p ower up  seq uenc e, inc luding  
testing  all of the LEDs?
nAre any ATM switc h FAULT LEDs lit?
nAre the remaining  ATM switc h LEDs in a normal state?
nCan you log  into the ATM switc h c onsole...

DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
Troubleshooting 
6-8 Troubleshooting ATM-CES 
6
Administration
Is DEFINITY ECS ATM-CES administered correctly?
D-channel problems. 
If the D-c hannel d oes not c ome up  following  CES 
ad ministration, use the following  step s to troubleshoot the c ause.
Table 6-5. Troubleshooting CES 
ÖStep Action Description
1. Verify PVC is c orrectly 
ad ministeredCheck VPI/VCI (change signaling-group...

DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
Troubleshooting 
6-9 Troubleshooting ATM-CES 
6
NOTE:
Port numb ers on eac h end  of the emulated  c irc uit d o not have to matc h.
Is the ATM switch administered correctly?
To verify that a sp ec ific  Luc ent ATM switc h was ad ministered  c orrec tly, refer to 
the ap p rop riate referenc e g uid e.
TN2305/TN2306 circuit pack 
Did the TN2305/TN2306 come up correctly?
1. Review the LED c ond itions...

DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
Troubleshooting 
6-10 Troubleshooting ATM-CES 
6
— Stand b y in the EPN
— C ES in  a n y  PN
2. If after c irc uit pac k insertion or a d emand  reset:
nDo the TN2305/TN2306 LEDs ind ic ate that it is b ooting ?
nDo the TN2305/TN2306 LEDs ind ic ate it is d ownload ing  its DSPs?
nDo the TN2305/TN2306 LEDs ind ic ate that c irc uit p ac k is not 
c omp letely inserted ?
nDo the TN2305/TN2306 LEDs ind...

DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
Troubleshooting 
6-11 Troubleshooting ATM-CES 
6
— DEFINITY Enterp rise Communic ations Server Release 8 
Maintenanc e for R8si
— DEFINITY Enterp rise Communic ations Server Release 8 
Maintenance for R8csi
Possible causes
1. The TN2305/TN2306 c irc uit p ac k is in a slot d ifferent from the DEFINITY 
ad ministration.
2. The TN2305/TN2306 was not c omp letely inserted .
ATM signaling architecture...

DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
Troubleshooting 
6-12 Troubleshooting ATM-CES 
6
nBe aware that c ustomers may use other p orts on the ATM switc h for 
ap p lic ations unrelated  to DEFINITY (LAN traffic  or multimed ia 
ap p lic ations, for examp les). 
nThese other applications may manifest themselves in the output of 
the troub leshooting  c ommand s you run on the ATM switc h. 
DEFINITY p ort networks must be id entified by...

DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
Troubleshooting 
6-13 Troubleshooting ATM-CES 
6
nThe ATM switc h d oes not rec og nize that a port c irc uit p ac k is in the slot. 
You may need  to re-ad minister the ATM switc h p ort b oard s. Refer to your 
ATM switc h’s q uic k referenc e g uid e for further information.
Recommended Action. 
1. Plug  in, swap , rep air, or rep lac e the fib er as nec essary.
2. Verify that the port c irc uit p...

DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
Troubleshooting 
6-14 Troubleshooting ATM-CES 
6
1. Type list sys-link
 and press En t e r. Screen 6-2 shows the sc reen outp ut.
Screen 6-2. System links information
Ensure that the field s have the values ind ic ated b elow.
2. On the ATM switc h c onsole, look at the switc h c irc uit. 
The VBRnrt (Variab le Bit Rate) virtual c irc uits b etween the ATM switc h PPN 
and  EPN ports are used  for sig...

DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
Troubleshooting 
6-15 Troubleshooting ATM-CES 
6
— These virtual c irc uits may p ersist b eyond  the d uration of a p hone 
call. The DEFINITY Call Processing  software saves virtual circuits 
for a few sec ond s after the end  stations have hung  up in c ase the 
VC c an b e used  ag ain for another c all b etween the same two p ort 
networks.
— There may b e other CBR virtual c irc uits between ATM...

DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
Troubleshooting 
6-16 Troubleshooting ATM-PNC 
6
Swapped routes, end system identifiers, or fiber
between a PPN and an EPN
Symptoms
nAn inc orrec tly c onnec ted EPN TN2305/TN2306 c irc uit p ac k is not 
c omp letely inserted . 
nDial tone is p resent on end  stations on the PPN and  on c orrec tly 
c onnec ted  EPNs, b ut no d ial tone is p resent on the affec ted  EPN end  
stations.
nCalls c annot...