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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Overview Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Overview Manual
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DEFINITY Enterprise Communications Server Release 8.2 Overview 555-233-002 Issue 1 April 2000 System Overview 1 1 —System Overview DEFINITY Enterprise Communications Server (ECS) organizes and routes voice, data, image and video transmissions. It can connect to private and public telephone networks, Ethernet LANs, ATM networks, and the Internet. Figure 1. DEFINITY Enterprise Communications Server 1Voice3Image 2Data4Multimedia 233002_1.book Page 1 Monday, February 21, 2000 8:28 AM
System Overview 2 Hardware DEFINITY Enterprise Communications Server Release 8.2 Overview 555-233-002 Issue 1 April 2000 Hardware Though the primary components are the same, your DEFINITY ECS can vary widely in size and appearance, depending on your capacity requirements. It may be as small as a single wall-mounted cabinet, or it may be as large as several tall cabinets linked together in the same room or even hundreds of kilometers apart. Regardless of configuration, however, the system’s footprint is relatively small. The DEFINITY system is essentially an arrangement of port networks and circuits that connect incoming to outgoing communications ports. Up to three port networks can be connected directly to each other. When there are more than three port networks, the connections are made through a Center Stage Switch. Processor Port Network (PPN) Every DEFINITY ECS has one Processor Port Network (PPN). It is often the only component in small systems. The PPN houses the Switch Processing Element. The Switch Processing Element (SPE) contains the central processing unit, which supervises system operation. It also contains a mass storage system for loading system software and saving system translations. Because your application requirements may vary widely, DEFINITY ECS has three types of SPEs available with proven capacities of 70,000 calls per hour, 140,000 calls per hour, and 250,000 calls per hour. The performance you realize will depend on the call processing, administrative, and maintenance activities in which your system is engaged. Expansion Port Network (EPN) Expansion Port Networks (EPNs) are used when the system grows beyond the capacity of a single port network or must serve geographically dispersed offices. EPNs provide additional ports as needed. A system can have up to 43 Expansion Port Networks. Center Stage Switch (CSS) The Center Stage Switch (CSS) is a connection hub that provides port network communication. It is an essential component of a DEFINITY ECS configuration if the system is composed of more than three port networks. Often it is incorporated into smaller configurations to allow for growth. The CSS consists of from one to three switch nodes. Switch nodes are composed of one or two switch node carriers, depending on 233002_1.book Page 2 Monday, February 21, 2000 8:28 AM
DEFINITY Enterprise Communications Server Release 8.2 Overview 555-233-002 Issue 1 April 2000 System Overview 3 Hardware whether the system is being duplicated for enhanced reliability. Each carrier can reside in the PPN cabinet or an EPN cabinet. One switch node can accommodate up to 15 Expansion Port Networks. Fiber Link Administration Port cabinets are connected via direct fiber links or through fiber links to a Center Stage Switch to provide the connections required for voice and data information transfer. The CSS is composed of switch node carriers that are interconnected by fiber links. It provides both circuit-switched and packet-switched connections. Fiber Link Administration creates the translation data defining these links by identifying the endpoint pairs for each link. Endpoints can be an expansion interface or a switch-node-interface circuit pack. Carriers and Cabinets Carriers are enclosed shelves composed of vertical slots that hold circuit packs. Circuit packs make up the logic, memory, and switching circuitry for the system. Port circuit packs connect to telephones, computers, and communications lines. The carriers are designed to accept any type of port circuit pack in each circuit pack position. Each cabinet contains at least one carrier. The circuit packs fit into connectors attached to the rear of the slots. Every connector is connected to signal buses and power supplies in the cabinet. The cabinets also house equipment that supplies power backup, ringing signal voltage, and mass storage for software translations. There are three types of cabinets nCompact Modular Cabinet. (CMC) nSingle-Carrier Cabinet. (SCC) nMulti-Carrier Cabinet (MCC)) Compact Modular Cabinets The Compact Modular Cabinet (CMC) is a small, wall- or floor-mounted unit that supports a single port network. It is thus well-suited to small, growing organizations. For a modest initial investment, the CMC gives you the capacity that you need now. As your organization grows, you can connect up to two more modular cabinets to expand the existing port network. Each CMC can hold up to 10 circuit packs. Figure 2 shows a Compact Modular Cabinet. 233002_1.book Page 3 Monday, February 21, 2000 8:28 AM
System Overview 4 Hardware DEFINITY Enterprise Communications Server Release 8.2 Overview 555-233-002 Issue 1 April 2000 Figure 2. Compact Modular Cabinet Single-Carrier Cabinets The Single-Carrier Cabinet (SCC) is a compact, floor-mounted modular unit for businesses that will at some point require more capacity than Compact Modular Cabinets can supply. The SCC can support additional, expansion port networks, so you can add capacity as needed, up to the limit set by the overall DEFINITY system architecture. Each SCC contains a single circuit pack carrier with up to 20 circuit packs, depending on the carrier type. Up to four SCCs can be stacked to form a single port network, and additional port networks can be connected for still more capacity. Figure 3 shows a typical single-carrier cabinet. 233002_1.book Page 4 Monday, February 21, 2000 8:28 AM
DEFINITY Enterprise Communications Server Release 8.2 Overview 555-233-002 Issue 1 April 2000 System Overview 5 Hardware Figure 3. Typical Single-Carrier Cabinet and cabinet stack Multi-Carrier Cabinets The Multi-Carrier Cabinet (MCC) is a large unit designed for high-capacity communications systems and large businesses. It can contain up to five carriers and can be connected to additional, expansion port networks. Figure 4 shows a typical multi-carrier cabinet. 233002_1.book Page 5 Monday, February 21, 2000 8:28 AM
System Overview 6 Hardware DEFINITY Enterprise Communications Server Release 8.2 Overview 555-233-002 Issue 1 April 2000 Figure 4. Typical Multi-Carrier Cabinet 233002_1.book Page 6 Monday, February 21, 2000 8:28 AM
DEFINITY Enterprise Communications Server Release 8.2 Overview 555-233-002 Issue 1 April 2000 System Overview 7 Hardware Figure 5. Standard Configurations 1Basic SystemAProcessor Port Network 2Directly Connected SystemBExpansion Port Network 3Directly Connected System with Two EPNsCCenter Stage Switch 4CSS-Connected System with up to 15 EPNsDSwitch Node 5CSS-Connected System with up to 43 EPNs 233002_1.book Page 7 Monday, February 21, 2000 8:28 AM
System Overview 8 Reliability and Recoverability DEFINITY Enterprise Communications Server Release 8.2 Overview 555-233-002 Issue 1 April 2000 Reliability and Recoverability The system is designed to recover from a power outage or other failure instantly, regardless of the source of the failure. Each port network includes a set of segmented, parallel buses. If one of the paired segments fails, the other bus segment continues to handle communications. You can always further enhance the system’s reliability by duplicating critical components such as processors or fiber-optic links between port networks. Configuring for Reliability/Recoverability DEFINITY ECS can be configured to meet the disaster recovery needs of any business. For example: nCalls can be routed through an alternate DEFINITY ECS if one site is destroyed or disabled by natural or man-made disaster. nMultimedia (voice, video, data) connections to the network can all be made redundant, in case of network failures. The system can be routed through multiple public exchanges to protect against network failures (a cable or fiber being cut, for example). nDEFINITYs universal hardware and flexible software allow systems to be re configured quickly in emergency situations. Port networks can be added and network routing can be changed in a matter of minutes. nThe TN2211 Optical Drive will replace the present TN1656 Tape Drive. The new Optical Drive will provide the same functionality as the Tape drive, such as, storage for software upgrades, translation backups, announcement file backups, core dumps, etc. It is also faster than the Tape Drive. A full backup to the Optical Drive will take approximately 20 minutes. The present Tape Drive backup takes about 95 minutes. Survivable Remote EPN (SREPN) The Survivable Remote Expansion Port Network (SREPN) allows a DEFINITY ECS (R6r or later) EPN to provide service to the customer when the link to the main processor fails or is severed or when the processor or CSS fails. When the links to the DEFINITY ECS 233002_1.book Page 8 Monday, February 21, 2000 8:28 AM
DEFINITY Enterprise Communications Server Release 8.2 Overview 555-233-002 Issue 1 April 2000 System Overview 9 DEFINITY ECS Network Connections are restored and stable, the logic switch is manually reset and the EPN is reconnected to the links from the switch. There are both command and manual resets. The resets can be done remotely at the SAT or manually at the equipment. The SREPN must be administered separately (not as a duplicated PPN) to function in a disaster recovery scenario. It will not function as a survivable remote EPN without the administration (stations, trunks, features) to support its operation. DEFINITY ECS Network Connections The system can be connected to public and private networks in a variety of ways. Public Telephone Network DEFINITY ECS supports a full range of digital and analog connections to a Public Telephone-Network Central Office, including ISDN-PRI and ISDN-BRI. Private Telephone Networks DEFINITY ECS supports the many kinds of private-network connections, including: nDigital telephone handsets nData-communications equipment, including data modules and data terminal equipment. nAttendant and voice messaging systems nMultimedia and video conferencing equipment nCall Center systems nHospitality systems nAuxiliary loudspeaker-paging and music-on-hold equipment nPeripherals, such as journal printers and call detail-recording equipment. nAsynchronous Transfer Mode or ATM nIP solutions, such as IP trunking and IP softphones nOther private-network switches 233002_1.book Page 9 Monday, February 21, 2000 8:28 AM
System Overview 10 DEFINITY ECS Network Connections DEFINITY Enterprise Communications Server Release 8.2 Overview 555-233-002 Issue 1 April 2000 TCP/IP Networks DEFINITY ECS can also connect to Ethernet Local Area Networks (LANs) and the Internet. nThe optional DEFINITY LAN Gateway feature lets the DEFINITY system exchange messages with LAN communications software. nDEFINITY ECS now supports Internet Protocol (IP) trunks using the TN802B circuit pack and C-LAN card (TN799B). However, to connect to the network and do signaling over IP, only the TN799B is required. IP trunking is a good choice for basic, corporate voice and fax communications, where cost is a major concern. IP-trunk calls travel over a company’s intranet rather than the Public Telephone Network. So, for the most common types of internal, corporate communications, IP trunks offer considerable savings. IP trunking is usually not a good choice for applications where calls have to be routed to multiple destinations (as in most conferencing applications) or to a voice messaging system. IP-trunk calls are compressed to save network bandwidth. Repeated compression and decompression results in a loss of data at each stage and degrades the final quality of the signal. This is not a problem in normal, corporate voice or fax calls. They go through two or three compression cycles at most. But multipoint conference calls and most voice messaging systems add too many compression cycles for acceptable quality. nDEFINITY ECS now includes the IP Solutions feature, which supports audio and voice transmissions over a LAN or WAN. For more information about IP Solutions, see ‘‘IP Solutions’’ on page 56. AT M N e t w o r k s Three kinds of Asynchronous Transfer Mode (ATM) connectivity are available with DEFINITY ECS. Any standards-compliant ATM switch can serve as the switch node connecting DEFINITY ECS port networks. In this type of configuration, the ATM switch replaces the Center-Stage Switch. The three kinds of ATM connectivity DEFINITY ECS supports are as follows: nATM Port Network Connectivity (ATM-PNC) provides an alternative to either the direct-connect or Center Stage Switch configurations for connecting the Processor Port Network (PPN) to one or more Expansion Port Networks (EPNs). ATM-PNC provides reduced infrastructure cost and improved network manageability. 233002_1.book Page 10 Monday, February 21, 2000 8:28 AM