Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1197 Bridged Call Appearance 
20
nPriority Calling
The primary telephone user or the bridging user can make a priority call. If 
a priority call is made to an idle telephone, the primary telephone and all 
bridging users are alerted by priority alerting. 
A user cannot use an abbreviated dialing FAC after using a priority calling 
FA C .
nPrivacy-Manual Exclusion
Exclusion prevents any other...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1198 Bridged Call Appearance 
20
nService Observing
The telephone user or bridging user can bridge onto a service observed call 
at any time. If the telephone is being service observed and an incoming call 
is answered by the bridging user, the call is not observed unless or until the 
telephone user bridges onto the call. Conversely, if the bridging user is 
being service observed and an...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1199 Busy Indicator 
20
nMultiappearance telephones
If the bridging user has at least one available bridged appearance of the 
primary extension (other than the one he or she is currently on), the system 
automatically selects a bridged call appearance for the transfer when the 
conference/transfer button is pressed.
You can administer the system to automatically select the first idle...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1200 Busy Verification 
20
The Busy Indicator button provides the attendant or user with direct access to the 
extension number, trunk group, or paging zone.
You can assign extension numbers, trunk group access codes, and Loudspeaker 
Paging access codes to a Busy Indicator button.
The Facility Busy lamp indication for a vector directory number (VDN) does not 
light when the VDN is being...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1201 Busy Verification 
20
When you use Verify to check a valid ACD split, UCD group, or DDC group, the 
system initiates a priority call to that group. (Valid in this case means the split or 
group is translated and at lease one member is logged in.) Ta b l e  1 5
 describes the 
process.
Table 14. Verification of a telephone
Telephone Status System Response Result
IdlenGenerates priority...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1202 Busy Verification 
20
When you use Verify to check a valid trunk, the system checks the status of that 
trunk. (Valid in this case means the trunk is translated with members and is not in 
an out-of-service state.) Ta b l e  1 6
 describes the process.
Table 15. Verification of an ACD Split, UCD Group, or DDC Group r
Split or Group 
Member Status System Response Result
Available for an...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1203 Busy Verification 
20
Considerations
nA busy verification cannot be made to an analog extension that is waiting 
to be answered at another extension. A call must be answered before it can 
be verified.
nIf your country requires a tone other than 440 Hz, use the Intrusion feature 
rather than Verify to verify telephones.
nThe system does not provide bridging when you verify UCD and DDC...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1204 Busy Verification 
20
nData Privacy
Busy verification is denied if it would cause a bridging attempt on a 
telephone that has activated Data Privacy.
nData Restriction
The system denies Verify if Data Restriction is active on a call, and a busy 
verification bridging attempt is made on that call.
nHold
Busy verification of a multiappearance telephone is denied if all call 
appearances...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1205 Call Charge Information 
20
Call Charge Information
DEFINITY ECS provides two ways to know the approximate charge for calls 
made on outgoing trunks:
nAdvice of Charge — for ISDN trunks
Advice of Charge (AOC) collects charge information from the public 
network for each outgoing call. Charge advice is a number representing the 
cost of a call; it is recorded as either a charging or...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1206 Call Charge Information 
20
CDR Output
The ISDN Call Charge or PPM field contains the last cumulative charge received 
from the network. If Call Splitting or Attendant Call Recording is enabled, and a 
call has been transferred for the first time, the ISDN Call Charge field contains the 
cumulative charge most recently received from the network. 
For all subsequent transfers, the ISDN...