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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Administration For Network Connectivity Instructions Manual

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    							Distributed Communications System 
    351
    Administration for Network Connectivity
    555-233-504— Issue 1 — April 2000 CID: 77730
    B  Private Networking
    UDP conversion is specified for individual extensions or groups of extensions sharing 
    the same leading digits, via the UDP form and extension codes. An extension code is 
    the desired leading digits of an extension followed by an “x” (wildcard). For example, 
    “123xx” “12345”is the extension code for all 100 possible extensions beginning with 
    “123” plus two wild cards. “12345” is an extension code specifying one extension.
    Each extension code can be assigned to 1 of 6 possible treatments.
    •UDPCode — Conversion to AAR with given location code, further conversion 
    suppressed
    •AARCode — Conversion to AAR with given location code, further conversion 
    allowed
    •ENPCode — Conversion to private network number (via ENP form), route to 
    given node number routing
    •TempOOS — Temporarily out of service, give reorder
    •Local — Local range of extensions
    •blank — Similar to local, however, this extension is not chosen when the system is 
    asked to “add a station”
    When a user at a switch that is included in a UDP dials an extension, DEFINITY ECS 
    first checks to see if the extension is assigned to a local station on that switch. If so, 
    the call is routed to the station, and UDP is not invoked. If the extension is not found 
    locally, the system checks to see if the extension matches an assigned extension code. 
    If the extension matches an assigned extension code, the system performs the 
    specified conversion into a private network number and routes the call as specified. If 
    more than one extension code matches, the “best” match (most explicit digits) is used. 
    For example, 1234x is chosen over 123xx if 12345 is dialed. However, 123xx is 
    chosen if 12355 is dialed. If no matching extension code is found, the user receives 
    intercept treatment. Or, if Extended Trunk Access (ETA) is enabled, the call routes 
    via ETA. 
    Example of how UDP 
    worksTo administer, assign each UDP code:
    •To a private network location code (RNX) or node number. (The RNX is 
    equivalent to an office code of a central office in a public network. This RNX 
    determines how a UDP call is routed.) 
    •Assign each UDP code as either local or remote to the switch.
    To understand the function of a UDP, review the following example. 
    						
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    CID: 77730 555-233-504 — Issue 1 — April 2000
    352
    A given station is called using the same 5-digit extension regardless of where in the 
    ETN the call originates. Three switches are included in the example. Each has been 
    assigned a list of RNX and UDP codes. See Figure 7.
    Figure 7. UDP Example
    SWITCH RNX UDP CODE
    A 224 41
    C 223 51
    C 223 52
    B 222 60
    B 222 61
    3
    45
    12
    7
    6
    8r764905 CJL 062296
    1. Switch A
    Dial Plan for extensions is 
    41XXX 
    RNX=224
    2. Switch B:
    Dial Plan for Extensions is 
    60XXX  and 61XXX RNX=222
    3. Switch C:
    Dial Plan for extensions is 
    51XXX  and 52XXX RNX=2234. Extension 41000
    5. Extension 61234
    6. Extension 60123
    7. Extension 51234
    8. Extension 5200 
    						
    							Distributed Communications System 
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    B  Private Networking
    If a user at extension 41000 wants to call extension 61234, there are two choices: 
    •Dial 61234
    •Dial the AAR access code followed by 222-1234
    If 61234 is dialed, the system recognizes 61 as a remote UDP, determines the 
    associated RNX (222), and uses AAR to route the call to 222-1234.
    If the AAR access code and 222-1234 are dialed, the system finds the route pattern 
    for RNX 222 and routes the call to the switch associated with that RNX.
    Whenever UDP is used to route a call to another switch, the correct digit deletion and 
    insertion must be specified within the route pattern so that the receiving switch gets 
    digits in the format it expects. DEFINITY ECS can be configured in several different 
    ways.
    •If AAR is available on the receiving switch, Subnet Trunking can be used to insert 
    the AAR feature access code on the originating switch or digit insertion may be 
    used to insert it on the receiving switch. The receiving switch then uses AAR digit 
    conversion to convert 222 with 7 digits to an extension by deleting 3 digits and 
    inserting a 6.
    •If AAR is not available on the receiving switch, Subnet Trunking must be used on 
    the originating switch to delete the 222 and insert the digit 6 at the beginning of 
    the extension number so that the receiving switch can continue to route correctly.
    If the user at extension 51234 on Switch C dials extension 61234, the call must first 
    go through Switch A before proceeding to Switch B. When 61234 is dialed, the 
    system recognizes 61 as a UDP code, determines the associated RNX (222), and uses 
    AAR to route the call. The AAR feature access code plus 222-1234 are outpulsed to 
    Switch A. Switch A then recognizes the RNX 222 as a remote switch and routes the 
    call to Switch B and extension 61234. This same type of call routing occurs when an 
    extension at Switch B calls an extension at Switch C.
    If extension 61234 on Switch B calls extension 61235, the system recognizes 61 as a 
    local UDP code and routes the call directly to extension 61235.
    Considerations •In North American network environments, extensions beginning with 0 may route 
    to an attendant. You are encouraged to use another number as the leading digit 
    when assigning extensions.
    •When you call an extension on another switch, there may be a slight delay before 
    call-progress tones are applied. This delay is due to the trunk signaling necessary 
    to complete the call to the remote switch.
    •When you select the option to look at the UDP table first, calls that might 
    otherwise terminate at a local extension route over the network. This is easily 
    reversed. When you remove the extensions from the UDP table, the local 
    extension can be dialed again. 
    						
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    •If AAR is active, FRLs and Traveling Class Marks (TCMs) can be sent along with 
    the private network number. UDPCode and AARCode conversions use the FRL 
    assigned to the caller. ENPNode conversion always raises the FRL to the 
    maximum (7). 
    If an FRL is insufficient to access the facility, access is denied. There is no prompt 
    for an authorization code even if authorization codes are enabled and 
    administered. 
    •If AAR is not active, tandem-tie trunks should not be used to transport UDP 
    numbers. The TCM is not recognized at the terminating switch.
    Note:Never use tandem-tie trunks to transport UDP numbers (the TCM 
    and Hop count will not be recognized as such following the 
    extension received at the receiving switch).
    Interactions •Automatic Alternate Routing
    AAR routes UDP calls. (Included with UDP is the required AAR subset.) If AAR 
    is enabled in addition to UDP, then the 7-digit AAR number provides the same 
    routing as UDP.
    •Dial Plan
    ~All of the extension numbers on a switch are not necessarily part of UDP. Any 
    that do not belong to UDP are handled by a regular, non-UDP Dial Plan 
    associated with the switch.
    ~When administering the Dial Plan form and designating a group of extensions 
    as UDP non-local, you can specify whether you want to search for local 
    extensions first or last. This allows flexibility to change extensions from local 
    to non-local and vice-versa.
    •DID Trunk Group
    DID calls to 5-digit UDP extension numbers require that the DID trunk group 
    insert enough digits to make a 5-digit extension number.
    •Distributed Communications System
    UDP is required when DCS is provided. The necessary UDP software is provided 
    with the DCS software.
    •Extension Number Portability
    If an extension code is administered to use ENP node routing, ENP routes the call 
    to the correct switch. If AAR is enabled in addition to UDP, the 7-digit AAR 
    number provides the same routing as UDP (that is, via ENP). 
    						
    							ISDN Feature Plus 
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    B  Private Networking
    ISDN Feature Plus
    This feature allows you to have basic feature transparency over public networks 
    without having a dedicated leased line. This provides a lower cost option for using the 
    switched public network.
    How to administer ISDN Feature Plus
    Note:Only Lucent representatives perform step 1.
    1  On the System-Parameters Customer-Options form, set the:
    ~ G3 Version field to V8.
    ~ISDN Feature Plus field to y.
    2  On the same form, set either or both of the following:
    ~ISDN-PRI field to y, or
    ~ISDN-BRI Trunks field to y.
    3  Set either or both of the following:
    ~ISDN-BRI Trunk Group — Set the Supplementary Service Protocol 
    field to f
    ~ISDN-PRI Trunk Group — Set the Supplementary Service Protocol 
    field to f.
    4  On the Feature Related System Parameters form, set the Feature Plus Ext field 
    to the local extension used to terminate Feature Plus signaling for ISDN Feature 
    Plus.
    5  On the Hunt Group form, to add a centralized AUDIX, set the Message Center 
    field to fp-mwi.
    To start administration for Message Waiting Indication at the Message Center PBX:
    1  On the Feature Related System Parameters form, set the MWI - Number of 
    Digits per AUDIX Subscriber field to the desired number. 
    2  On the Processor Channel Assignment, set the Application field to fp-mwi. 
    3  Administer the Message Waiting Indication Subscriber Number Prefixes form. To 
    start the Calling Name feature:
    4  On the ISDN-BRI or ISDN-PRI trunk group form (whichever you are using), set 
    the Send Name field to y. 
    						
    							ISDN Feature Plus B  Private Networking
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    CID: 77730 555-233-504 — Issue 1 — April 2000
    356
    Description
    ISDN Feature Plus uses a DEFINITY ECS proprietary signaling protocol. The 
    features do not function in the same way as their QSIG or DCS counterparts.
    To use Feature Plus, Phase I, you need DID extensions. In addition to the general 
    Feature Plus call handling, Feature Plus includes the following features:
    •Centralized AUDIX — A simple, one step “coverage” to voice mail. If voice mail 
    is unavailable for any reason, the call does not cover elsewhere.
    •Call Diversion — You can divert (or forward) calls unconditionally, upon busy or 
    no reply, to another extension including forwarding voice mail.
    •Calling Number ID — You can display the calling party’s number to the called 
    party during alerting and after answer.
    •Calling Name — You can assign the Calling Name Feature Plus identifier with a 
    maximum size of 15 bytes or the maximum network subaddress size, whichever is 
    lower.
    •Connected Line Identification Presentation (COLP) — You can assign display 
    forwarded-to party information to the calling user’s display.
    •Call Transfer - Basic — You can assign transfer calls between parties across the 
    public network is supported. Display updates at the time of transfer or upon 
    completion of transfer, however, are not supported.
    •Served User PBX for Centralized AUDIX — Determines where to send messages 
    destined for the AUDIX hunt group.
    •Message Waiting Indication — You can assign display a message waiting 
    indication on a user’s voice terminal.
    Differences in Inserted Digits field
    There is a difference in how the Inserted Digits to form Complete Number 
    field on the Message Waiting Indication Subscriber Number Prefixes form is used for 
    QSIG and Feature Plus. This difference is due to the difference in how the Feature 
    Plus and QSIG-TSC platforms operate. 
    For Feature Plus, the Feature Plus extension must be included in the Inserted Digits 
    to form Complete Number field, while for QSIG, only the higher order digits 
    need to be included. (In QSIG MWI, the subscriber number is appended to the 
    inserted digits and the resulting number is used to route over a QSIG TSC.) For 
    example, Dallas is a Message Center PBX and Chicago is a remote PBX:
    •If Feature Plus is running between Dallas and Chicago and the Feature Plus 
    extension in Chicago is 82000, the Inserted Digits to form Complete 
    Number field administered in Dallas to get to Chicago must be 3035382000. The 
    Routing Digits (AAR/ARS Access Code) field also needs to be filled in 
    appropriately.
    •If QSIG is running between Chicago and Dallas, the Inserted Digits to form 
    Complete Number field must contain 30353. The Routing Digits 
    (AAR/ARS Access Code) field also must be filled in appropriately.) 
    						
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    Interrogation
    When performing an audit, the Served User PBX sends a request towards the 
    Message Center PBX. As a Message Center PBX, the DEFINITY ECS receives the 
    request message, maps it into a MW STATUS REQUEST - SINGLE STATION 
    message, and sends it to AUDIX on the BX.25 link. When AUDIX replies to the 
    DEFINITY on the BX.25 link with a MW STATUS UPDATE, the Message Center 
    PBX sends the information on to the appropriate Served User PBX.
    •If it is a Message Center PBX, the MW STATUS UPDATE indicates whether 
    there are any messages waiting, not how many messages are waiting or what 
    media types are these messages. If the MW STATUS UPDATE indicates that there 
    are new messages, then the Message Center PBX sends a message telling the 
    Served User PBX to activate the message waiting indication. Similarly, if the MW 
    STATUS UPDATE indicates that there are no new messages, then the Message 
    Center PBX sends a message telling the Served User PBX to deactivate the 
    message waiting indication.
    •If it is a Served User PBX, when the Served User PBX receives the result, it 
    makes sure that the result received from the Message Center matches the state of 
    the Served User’s light.
    Interactions
    •Automatic Circuit Assurance
    Automatic Circuit Assurance (including Referrals) is not activated for calls 
    terminating at the Feature Plus extension.
    •Distributed Communication System (DCS)
    Feature Plus signaling links do not support DCS.
    •Feature Plus Centralized AUDIX
    ~Calling Line Identification Presentation (CLIP)
    If the public network supports CLIP and the called user has subscribed to the 
    service, calling party information is available to the called user when messages 
    are retrieved.
    ~Feature Plus Diversion
    Feature Plus Centralized AUDIX relies upon Feature Plus Diversion. When a 
    call covers to AUDIX, it must invoke Feature Plus Diversion to identify the 
    called party to AUDIX.
    ~Feature Plus Message Waiting
    When a calling party leaves a message using Feature Plus Centralized AUDIX, 
    Feature Plus Message Waiting engages and turns on that subscriber’s message 
    waiting indicator. 
    						
    							ISDN Feature Plus B  Private Networking
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    •Feature Plus Forwarding (Diversion)
    ~Calling Line Identification Presentation (CLIP)
    If the public network supports CLIP and the forwarded-to user has subscribed 
    to the service, then calling party information is available to the forwarded-to 
    user’s display.
    ~Connection Line Identification Presentation (COLP)
    If the public network supports COLP and the calling user has subscribed to the 
    service, then forwarded-to party information is available to the calling user’s 
    display.
    ~Feature Plus Centralized AUDIX
    Feature Plus Centralized AUDIX relies upon Feature Plus Diversion. Invoke 
    Feature Plus Diversion first to enable the Centralized AUDIX feature.
    ~Call Coverage
    •Terminating call has coverage active
    If a call is forwarded off-switch, and the terminating switch has call 
    coverage activated and the criteria is met, the call will not go to the 
    forwarding coverage path. It goes to the terminating coverage path.
    •Forwarding and Coverage
    If the last coverage point in the coverage path is a number that 
    routes over an ISDN SSF trunk, no Feature Plus Diversion 
    information passes to the coverage PBX.
    ~Automatic Callback
    If automatic callback was activated before the called voice terminal user 
    activated Call Forwarding over an ISDN SSF trunk, the callback call attempt is 
    redirected to the forwarded-to party over the SSF trunk.
    ~Call Park
    If a forwarded-to (diverted-to) extension user parks a call that has been 
    forwarded from an ISDN SSF trunk, the call normally is parked on the 
    forwarded-to extension, not on the forwarded-from (called user) of the ISDN 
    SSF trunk. 
    						
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    •Feature Plus Message Waiting Indication
    ~Audio Information Exchange (AUDIX)
    Feature Plus MWI depends on the presence of a Message Center. Whenever 
    DEFINITY ECS acts as a Message Center switch, there is an interaction 
    between DEFINITY ECS and AUDIX. DEFINITY ECS must be able to 
    receive messages from AUDIX then, if applicable, send the appropriate 
    Feature Plus MWI message to the network. Similarly, if DEFINITY ECS 
    receives a Feature Plus MWI message, DEFINITY ECS translates the Feature 
    Plus message into the appropriate AUDIX message and passes it to AUDIX.
    The only messages that DEFINITY ECS handles are AUDIX messages along 
    the BX.25 link. Feature Plus MWI can interwork with Basic AUDIX, 
    including INTUITY AUDIX, and with DEFINITY AUDIX with the DCIU 
    control link. Feature Plus MWI does not work with the DEFINITY AUDIX 
    that emulates a DCP voice terminal or with versions of AUDIX that 
    communicate to DEFINITY ECS mode codes.
    DEFINITY ECS implementation requires that all users on a Served User PBX 
    use the same Feature Plus Message Center. Some of the served users can use a 
    Feature Plus Message Center, while others use a local message center and/or a 
    DCS Remote Message Center and/or a QSIG Message Center. However, some 
    served users on a PBX cannot use one Feature Plus Message Center while 
    other served users on the same PBX use a different Feature Plus Message 
    Center.
    ~Off-Premise Station
    Feature Plus MWI does not work with an off-premise station implemented 
    with a DS1 circuit pack.
    •QSIG
    Feature Plus signaling links do not support QSIG. 
    						
    							QSIG B  Private Networking
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    QSIG
    QSIG is the generic name for a family of signaling protocols. The Q reference point 
    or interface is the logical point where signaling is passed between two switches in a 
    private network. QSIG signaling allows certain features to work in a single-vendor or 
    multi-vendor network. QSIG complies with the International Organization for 
    Standardization (ISO) Integrated Services Digital Network (ISDN) 
    private-networking specifications. QSIG is defined by ISO as the worldwide standard 
    for private networks. QSIG uses ISO standard protocols as well as call independent 
    signaling connections (CISCs), administered as non-call-associated temporary signal 
    (NCA-TSCs).
    DEFINITY ECS provides six levels of QSIG functionality (each level is turned on or 
    off on page 6 of the Customer Options screen):
    QSIG Category Supported Features
    Basic Call Setup
    •Basic Call Setup
    •Number Transport 
    Basic Supplementary 
    Services•Called/Busy Name
    •Name Identification Services
    •Call Forwarding (Diversion)
    •Call Transfer
    •Centralized AUDIX
    •Call Offer
    •Call Completion (Automatic Callback)
    Centralized Attendant
    •Centralized Attendant Service (CAS). 
    Supplementary Services 
    with Rerouting •Call Forwarding (Diversion) with Reroute 
    (using Path Replacement)
    •Call Transfer with Reroute (using Path 
    Replacement)
    Transfer into Lucent QSIG 
    Voice Mail•Call Transfer into QSIG Voice Mail
    Value-Added Lucent (VALU)
    •Displays of called party number to the calling 
    party when the called number is ringing or 
    busy (Called/Busy Number)
    •Distinctive Ringing to identify 
    internal/external and priority calls
    •Call Coverage to networked switches. 
    						
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