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Lucent Technologies DEFINITY Enterprise Communications Server Release 5, CallVisor, ASAI Protocol Reference Instructions Manual

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Page 551

15. User to User Information (UUI)
Issue 6 June 1997
B-143
Call Ended
call_id=5678
cause=normal
Call Ended
call_id=9000
cause=normal
Call Sequence 2:
Incoming Call to Switch ACall Offered
call_id=1235
called 
number=1235678914 
domain=VDN1
calling number=CPN/BN
Digits Collected by Call 
Prompting
Switch Request Route
for CallRoute Request
call_id=1235
called
number=1235678914
calling number=CPN/BN 
domain=VDN0
collected digits=001
Host Provides Route Route Select
called number=VDN2
UUI=info2
Call Routed...

Page 552

Message Scenarios
B-144Issue 6 June 1997 
Call Delivered to Agent Alerting
call_id=1235
called
number=1235678914
calling number=CPN/BN
connected
number=agentA
domain=ACD SplitA
party_id=2
UUI=info2
Call Connected to Agent Connected
call_id=1235
called
number=1235678914
calling number=CPN/BN
connected
number=agentA
party_id=2
Agent Drops Drop
call_id=1235
connected
number=agentA
party_id=2
Call Terminates Call Ended
call_id=1235
cause=normal
(Continued on next page) Action/OperationHost A — Event...

Page 553

15. User to User Information (UUI)
Issue 6 June 1997
B-145
Action/OperationHost A — Event
Notification VDN 1Host B — Event
Notification VDN 4
Call Sequence 3:
Incoming Call to
Switch ACall Offered
call_id=1236
called
number=1235678914 
domain=VDN1
calling number=CPN/BN 
UUI=info0
Switch Request Route
for CallRoute Request
call_id=1236
called
number=1235678914
calling number=CPN/BN 
domain=VDN0
UUI=info0
Host Provides Route Route Select
called number=VDN3
UUI=info3
Call Routed Route End
cause=normal
Call...

Page 554

Message Scenarios
B-146Issue 6 June 1997 
VRU is disconnected 3rd Party Drop
call_id=9002
party_id=1
UUI=info4
Call Disconnected
(Switch B) Drop
call_id=1236
connected number=#####
party_id=2
UUI=info43rd Drop-ACK 
Call Ended
call_id=9002
cause=normal
Call Delivered to Return 
VDN 11Call Offered 
call_id=1236
called
number=1235678914 
domain=VDN11
calling number=CPN/BN 
UUI=info4
Host Drops Call 3rd Party Drop
call_id=1236
party_id=1
UUI=info5
Caller Disconnected 3rd Party Drop-ACK
Drop call_id=1236...

Page 555

16. User Scenarios — Connected IE for non-ISDN 
Trunks
Issue 6 June 1997
B-147
16. User Scenarios — Connected IE for
non-ISDN Trunks
Table B-1 shows the Event Reports provided for a monitored call that is routed 
over an outgoing non-ISDN trunk. The incoming call also uses a non-ISDN trunk 
and is directed to a VDN/vector that routes the call to an external number.
.
Table B-1. Incoming Call Routed to External Destination Example
Operation  Event Report
Incoming Call Call Offered
call_id=45
trunk...

Page 556

Message Scenarios
B-148Issue 6 June 1997 
17. User Scenarios — ASAI-Provided
Dial-Ahead Digits 
This is a simple scenario in which the host provides dial-ahead digits via a Route 
Select. After the dial-ahead digits are stored by the switch, the digits are collected 
using call prompting vector commands. The scenario also shows the ASAI Event 
Reports sent to a monitoring host.
Messages Sent
by the HostMessages Sent
by the Switch Comments
Call Offered ER
call_id=45,
calling number=3156778888, 
called...

Page 557

17. User Scenarios — ASAI-Provided Dial-Ahead Digits
Issue 6 June 1997
B-149
Route Request
call_id=45,
calling number=3156778888, 
called number=5678, 
domain=VDN 61123,
user code=(call prompt, 
collected, digits=23)Switch Requests
Another Route
Vector Executed (VDN
61123):
1. Collect 2 Digits
2. Adjunct Route 
3. Wait 4 secs
Route Select 
call_id=45,
called number=69990,
user code=(cdp,
collected,digits=6789)Host Routes
to VDN 69990
Route End
cause= normalCall Routed
VDN 69990 Executed: 
1. Collect 4...

Page 558

Message Scenarios
B-150Issue 6 June 1997 
18. User Scenarios — ASAI-Requested
Digit Collection 
This is a sample scenario for an incoming ISDN call routed via Adjunct Routing to 
an external destination. The user has subscribed to receive 4-digit DNIS numbers. 
As part of the route, the host requests collecting 3 digits from the caller. 
Messages Sent
by the HostMessages Sent
by the Switch Comments
Call Offered ER
call_id=45, 
calling
number=3156778888,
called number=5678, 
domain=VDN 65678Incoming ISDN...

Page 559

18. User Scenarios — ASAI-Requested Digit Collection
Issue 6 June 1997
B-151
Messages Sent
by the HostMessages Sent 
by the Switch Comments
Entered Digits ER
call_id=45,
user code=(tone
detect,
collected, no timer,
digits=4*#)Digits Entered
Connect ER
call_id=45, 
party_id=2 calling 
number=3156778888,
called number=5678,
connected
number=#####,
cause=network
connectCall Answered
by Destination
Drop ER 
call_id=45,
party_id=1
cause=normal
connected
number=#####Calling Party Drops
Call Ended
call_id=45...

Page 560

Message Scenarios
B-152Issue 6 June 1997 
19. User Scenarios —VDN Return
Destination
A customer may use the VDN Return Destination feature to provide a more 
flexible remote access feature together with host-based call security. The remote 
user/caller does not have to call back into the switch when multiple destinations 
need to be reached, nor does the caller have to enter his/her identification every 
time a new destination is desired. For example, a customer can program the 
following vector that is...
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