Home
>
Lucent Technologies
>
Communications System
>
Lucent Technologies DEFINITY Enterprise Communications Server Release 5, CallVisor, ASAI Protocol Reference Instructions Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 5, CallVisor, ASAI Protocol Reference Instructions Manual
Here you can view all the pages of manual Lucent Technologies DEFINITY Enterprise Communications Server Release 5, CallVisor, ASAI Protocol Reference Instructions Manual. The Lucent Technologies manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 561
19. User Scenarios —VDN Return Destination Issue 6 June 1997 B-153 After the called destination disconnects from the call, the caller can remain on the line to be connected to the Return Destination. A sample Return Destination vector is as follows: 1.Collect 16 digits after announcement 1002 (“Please enter the telephone number of your destination followed by # sign.”) 2. Adjunct Routing link extension XXX1 3. Wait through 6 seconds of silence 4. Disconnect after announcement 1003 (“We are sorry, but...
Page 562
Message Scenarios B-154Issue 6 June 1997 20. ASAI Messaging Scenarios — VDN Return Destination This is a scenario where a call to a vector is routed using Adjunct Routing to an external destination. The host then drops the external destination and the call is delivered to the Return Destination for further vector processing. The scenario assumes that the call is being monitored by the ASAI host and that the Return Destination is VDN 77777. Messages Sent by the HostMessages Sent by the Switch...
Page 563
20. ASAI Messaging Scenarios — VDN Return Destination Issue 6 June 1997 B-155 Take Control call_id=45Take Control ACK Host takes control of call so that it can drop trunk and have call return for VDN processing 3rd Party Drop party_id=23rd Party Drop-ACK Host Requests Drop of Called Party Called Party Dropped Drop ER call_id=45, party_id=2 cause=normal connected number=#####Called Party Dropped — Monitoring Association Call Delivered to Return Destination — VDN 77777 (No Digit Collection) Queued ER...
Page 564
Message Scenarios B-156Issue 6 June 1997 Drop ER call_id=45, party_id=2 cause=normal connected number=12345Called Party/Agent Drops Call Ended call_id=45 cause=normalCall Terminates Messages Sent by the HostMessages Sent by the Switch Comments
Page 565
21. Flexible Billing Issue 6 June 1997 B-157 21. Flexible Billing User Scenarios — Flexible Billing The following call sequences show typical Flexible Billing scenarios. Call Sequence 1 shows an incoming call on an ISDN-PRI trunk delivered to Split A. The ISDN trunk is configured for MultiQuest service. The incoming call indicates in its SETUP message that Flexible Billing is supported. The call rings at agent 5001 and is answered. The agent requests a billing change on the call, setting the new rate...
Page 566
Message Scenarios B-158Issue 6 June 1997 Action/OperationEvent Notification Split 1Set Value (billing Change) Call Sequence 1: Incoming ISDN-PRI MultiQuest call with Flexible BillingCall Offered call_id=1111 called number=9085551234 domain=Split1 calling number=CPN/BN Flexible Billing is enabled Call rings at agent Alerting call_id=1111 called number=9085551234 calling number=CPN/BN Agent answers call Connected call_id=1111 called number=9085551234 calling number=CPN/BN connected number=5001...
Page 567
21. Flexible Billing Issue 6 June 1997 B-159 Action/Operation Route RequestEvent Notification Split 1Set Value (billing Change) Call Sequence 2: Incoming ISDN-PRI MultiQuest call with Flexible Billing Adjunct Route Request Route Request call_id=1112 called number=9085551234 domain=VDN A calling number=CPN/BN Flexible Billing is enabled Adjunct replies to Route RequestRoute Select called number=Split 1 Call is offered to split 1Call Offered call_id=1112 called number=Split1 domain-=Split1...
Page 568
Message Scenarios B-160Issue 6 June 1997 Action/Operation Route RequestEvent Notification Split 1Set Value (billing Change) Agent answers call Connected call_id=1112 called number=9085551234 calling number=CPN/BN connected number=5001 party_id=2 Agent requests billing change to $5/minute (via adjunct)Set Value Flexible Billing type=new rate amount=500 Billing change is sent to 4ESS via ISDN-PRI trunk 4ESS accepts billing change. PBX notifies adjunctRelease Complete Return Result Call Sequence 3:...
Page 569
21. Flexible Billing Issue 6 June 1997 B-161 Action/Operation Route RequestEvent Notification Split 1Set Value (billing Change) Call is offered to split 2Call Offered call_id=1112 called number=Split1 domain=Split1 calling number=CPN/BN Flexible billing is disabled Call rings at agent Alerting call_id=1112 called number=9085551234 calling number=CPN/BN Agent answers call Connected call_id=1112 called number=9085551234 calling number=CPN/BN connected number=5001 party_id=2
Page 570
Message Scenarios B-162Issue 6 June 1997 Advice of Charge Switch-Classified Call Receives Charging Information During the Call This scenario deals with a predictive call that is directed off DEFINITY ECS to a German 1TR6 network. The switch-classified call options, answering machine detection and call classification after answer, are not enabled while CDR call splitting is enabled. CDR is administered to report the group extension on calls to hunt groups. The predictive call is placed on behalf of...