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Lucent Technologies DEFINITY Enterprise Communications Server Release 5, CallVisor, ASAI Protocol Reference Instructions Manual

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Page 541

14. VDN in Coverage Path Interactions
Issue 6 June 1997
B-133
Messages Sent by the 
Adjunct ProcessorMessages Sent
by the Switch Comments
FAC [CRV=98, FIE(Invoke,
Inv_id=2, Event Report,
call_id=37,
event=call offered,
calling number=9085669660, 
called number=5678, 
domain=VDN 5678)]Call Offered
to VDN 5678
REG [CRV=93, FIE(Invoke,
Inv_id=4, Route,
calling number=9085669660, 
called number=5678)]Route Request
FAC [CRV=93, FIE(Invoke,
Inv_id=7, Route Select,
called number=5700)]Route to
VDN 5700
REL COMP...

Page 542

Message Scenarios
B-134Issue 6 June 1997 
FAC [CRV=98, FIE(Invoke,
Inv_id=14, Event Report,
call_id=37, party_id=2,
event=alerting,
calling number=9085669660, 
called number=5678,
connected number=4566,
domain=3460)]Alerting Event Report
(Call Delivered to
Agent 4566)
FAC [CRV=98, FIE(Invoke,
Inv_id=16, Event Report,
call_id=37, party_id=2,
event=connected,
calling number=9085669660,
called number=5678,
connected number=4566)]Connected Event Report
(Call Connected
to Agent 4566)
FAC [CRV=98, FIE(Invoke,...

Page 543

14. VDN in Coverage Path Interactions
Issue 6 June 1997
B-135
Outgoing Call over Non-ISDN Trunk
This section presents the call flow for an outgoing call over a non-ISDN trunk. 
Station 1234 initiates this preview dialing call (see Figure B-47).
Note that a Trunk Seized Event Report is generated when the switch places the 
call over a non-ISDN trunk. Furthermore, no Alerting or Connected Event Reports 
follow a Trunk Seized Event Report. The only event report that may be generated 
for the destination is...

Page 544

Message Scenarios
B-136Issue 6 June 1997 
Messages Sent by the 
Adjunct ProcessorMessages Sent
by the Switch Comments
REG [CRV=96, FIE(Invoke,
Inv_id=3, 3P Make Call,
called number=99085766362
calling number=1234)]AP Requests Make Call
from Station 1234 to
External Destination
FAC [CRV=96, FIE(Invoke,
Inv_id=4, Event Report,
call_id=80, party_id=2,
event=trunk seized,
called number=#####)]Trunk Seized
Event Report
(Off-premises Call
over non-ISDN trunk)
FAC [CRV=96, FIE(Invoke,
Inv_id=6, Event Report,...

Page 545

14. VDN in Coverage Path Interactions
Issue 6 June 1997
B-137
Outgoing Call over ISDN Trunk that Results in
an ISDN Progress Message
This section presents the call flow for an outgoing call over an ISDN trunk that 
traverses one or more non-ISDN networks before it reaches its destination. 
Station 4567 initiates an outgoing call to an external destination. Station 4567 has 
Domain Control active and uses the Auto Dial capability to initiate the call
(see Figure B-48).
When a call leaves the ISDN network,...

Page 546

Message Scenarios
B-138Issue 6 June 1997 
Messages Sent by the 
Adjunct ProcessorMessages Sent
by the Switch Comments
FAC [CRV=30, FIE(Invoke,
Inv_id=4, event report,
call_id=60, party_id=1,
event=call initiated)]Call Initiated Event
(Station 4567 goes 
off-hook)
FAC [CRV=30, FIE(Invoke,
Inv_id=5, 3P Auto Dial,
called number=99085766362)]AP Requests Auto Dial
for Station 4567
FAC [CRV=30, FIE(Invoke,
Inv_id=6, Event Report,
call_id=60, party_id=1, 
calling number=4567,
called number=99085766362,...

Page 547

15. User to User Information (UUI)
Issue 6 June 1997
B-139
15. User to User Information (UUI)
User Scenarios — User to User Information
Figure B-49 shows a typical distributed call configuration. An ASAI host is 
connected to each of the switches and calls are delivered to either switch. The 
applications running on the ASAI hosts are not connected to each other.
Figure B-49. Distributed ACD Configuration
ISDN PRI
Non PRI
VRU Port1VDN11
VDN0
VDN2
VDN1
VRU Split1
ACD SplitAASAI ASAI
AdjunctASAI...

Page 548

Message Scenarios
B-140Issue 6 June 1997 
The following call sequences show typical UUI scenarios. Call Sequence 1 shows 
an incoming non-ISDN PRI call to Switch A, delivered to VDN1. VDN1 delivers the 
call to VRU Port1 in VRU Split1. After the caller terminates the VRU session, the 
ASAI host transfers the call to VDN2 for further processing. The ASAI host 
includes UUI in the 3rd Party Make Call used to start the transfer. While the call is 
in VDN2, the call interflows to Switch B. The call is...

Page 549

15. User to User Information (UUI)
Issue 6 June 1997
B-141
Action/OperationHost A — Event
Notification VDN 1Host B — Event
Notification VDN 4
Call Sequence 1:
Incoming Call to Switch ACall Offered
call_id=1234
called number=VDN1 
domain=VDN1
trunk group=AAA
Call Delivered to VRU Alerting
call_id=1234
called number=VDN1
connected number=VRU
PORT
domain=VRU Split1 trunk 
group=AAA
party_id=2
Call Connected to VRU Connected
call_id=1234
called number=VDN1
connected number=VRU
PORT1
trunk group=AAA...

Page 550

Message Scenarios
B-142Issue 6 June 1997 
Call Intraflows to
Switch B (VDN 3 is the
LAI VDN; VDN 4 is
the VDN used
for accepted calls)Call Offered
call_id=9000
called number=VDN3
calling number
domain=VDN4
LAI info=LAI info
UUI=info1
Call Queues to Split Queued
call_id=9000
calls in queue=1
called number=VDN3
domain=ACD SplitB
Call Connects to 
AnnouncementConnected
call_id=5678
called number=VDN3
trunk group=AAA
party_id=2
Call Delivered to Agent Alerting
call_id=9000
called number=VDN3
calling number...
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