Lucent Technologies DEFINITY Enterprise Communications Server Generic 1, Generic 3, And System 75, 8411 Voice Terminal Users Guide

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Note:  Your voice terminal is set for either the Speaker (listen-only) or the Speakerphone (listen 
and talk) function. Check with your system manager to see which of these two features you can 
use.
Use the following procedures if your voice terminal is set for the Speaker 
(listen-only) feature.
Speaker                                                                          
To place a call without lifting 
the handset, or to use speaker 
with any listening-only 
feature activity (such as,...

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To mute the microphone 
associated with the handset so 
the other party cannot hear 
you1Press 
·Red light goes on and other party cannot hear you
2Press   again to resume talking to other party through 
handset
·Red light goes off and other party can hear you again
To activate the speaker while 
using the handset
1Press 
·Red light next to   and the red light next 
to   go on steadily
·The speaker is active, and the handset is turned off
To end a call 
(while the handset is 
on-hook and only the...

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·If you have a display, it shows:
(There are eight possible volume settings. On the display, 
one arrow is the lowest setting, and eight arrows is the 
highest setting.)
Note:  The Volume control does not affect an external 
speakerphone attached to your voice terminal.
To prevent the other 
party from hearing youNote:  If the Speakerphone feature is not active, the Mute 
feature turns off the microphone associated with the handset (not 
the speakerphone). However, if the speakerphone is active and...

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Test/Diagnostics                                                            
To test the lights and the 
display on your voice terminal1While on-hook or off-hook, press and hold 
·Red light next to   goes on
Note:  If the red light next to 
 flashes rather than 
goes on steadily, it means that the voice terminal is not 
communicating with the PBX. In such a case, see your 
system manager.
·The lights go on steadily in two groups, and, if your 8411 
has a display, all the display segments fill in
2To...

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To send present call to another 
extension or outside number1Press  [dial tone]
·Present call is put on hold and green light next to the held 
call flutters
·You are given a new call appearance
2Dial number that call is to be transferred to
[ringback tone]
·Remain on line and announce call; if no answer or busy, 
return to held call by pressing its 
3Press   again
·Call is sent to dialed number
4Hang up
Transfer
xxxxx
Transfer 

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Display Feature Procedures
This section includes the procedures for seven display features you may use with the 8411 voice 
terminal equipped with a display. However, note that the display, along with the softkeys and 
display control buttons, can also be used for accessing up to 12 softkey features. For procedures 
on using the display and softkeys and a list of the features that can be accessed with the softkeys, 
see “Using the Display, Softkeys, and Display Control Buttons” earlier in this guide....

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You can access this feature with the softkeys only if your voice terminal has a display and if the 
feature’s abbreviation, Dir, appears on the second line of one of the feature option screens.
If the Directory feature is used while any of the (softkey) feature option screens are displayed, the 
directory information is displayed for five seconds, and then the display reverts back to the 
previous softkey display.
Directory                                                                        
To...

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Exit (Normal)                                                                 
To exit any display feature 
and return to Normal (call-
handling) Mode display1Press 
·Display will show call information for active 
call appearance
4
Exit
You can access this feature with the softkeys only if your voice terminal has a display and if the 
feature’s abbreviation, Inspt, appears on the second line of one 
of the feature option screens.
Note:  If you are currently on a call and a new call comes in, the...

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Message Retrieval                                                       
To see your messages when 
your Message light is on 
(while on-hook, 
off-hook, or on a call)1Press 
2Press  to see first message 
(and then for each following message)
To return a call to message 
sender
1Lift handset
2Press   while any part of message is shown
Note:  You can also leave your handset on-hook. The 
speakerphone will turn on automatically when you press 
.
To erase a message Press   while any part of message is...

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You can access this feature with the softkeys only if your voice terminal has a display and if the 
feature’s abbreviation, View, appears on the second line of one of the feature option screens. To exit any display feature 
and return to normal display
1Press 
·Display will show call information for active call 
appearance
Stored Number                                                             
To view a number stored on 
an AD button1Press  and then press the softkey below View
or, if View is not...