Lucent Technologies DEFINITY Enterprise Communications Server Generic 1, Generic 3, And System 75, 8411 Voice Terminal Users Guide

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Other Softkey Features That May Be On Your Display 
Figure 5 shows the 12 default softkey features, those features that can be accessed with the 
softkeys when the 8411D voice terminal is initially installed. However, if the voice terminal is 
connected to a DEFINITY ECS G3V3 (or later) switch, the system manager may substitute other 
softkey features in their place. The following table is a list of these alternate features and the 
feature abbreviation associated with each.
Abbreviation Feature
AD...

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Using the Softkeys to Activate a Feature 
Your display and softkeys allow you to access up to 12 switch-related features. For example, you 
may want to use the Priority Calling feature to call another extension with a distinctive 3-burst 
ring. You can activate this feature with the softkeys in the following way:
To access a feature with the 
softkeys (Priority Calling is 
used in this example)
1Press 
·The display shows the initial feature option screen:
2Press 
·The display shows:
Menu
  LWC  CnLWC...

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Voice Feature Procedures 
Handset and Speaker
When placing calls or using the voice features, you have the option of doing so by lifting the 
handset or by pressing  . If your voice terminal is set for the Speakerphone feature, 
pressing   simultaneously activates the built-in microphone so you can place and answer 
calls without lifting the handset.
   
Note:  Before you can use this feature, AD buttons must first be assigned by your system 
manager. (These AD locations can be assigned to actual...

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To program/reprogram 
an AD button1On a separate sheet of paper, write down the outside numbers, 
extensions, and/or feature access codes you want to program
Note:  Each AD button will hold one complete phone 
number or feature access code.
2Pick up handset [dial tone]
Note:  If you are using the built-in speakerphone, you must 
either press a call appearance button or press   
before you begin Step 3.
3If you are using an 8411 with a display, press   and then 
press the softkey below Prog
If your...

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To program/reprogram 
an outside number, extension, 
or feature access code into a 
personal list1On a separate sheet of paper, write down the outside numbers, 
extensions, and/or feature access codes you want to program 
as items on your personal lists(s)
Note:  Each phone number or feature access code is stored as 
a separate item.
2Pick up handset [dial tone]
Note:  If you are using the built-in speakerphone, you must 
either press a call appearance button or press   
before you being Step 3.
3If...

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You can access this feature with the softkeys only if your voice terminal has a display and if the 
feature’s abbreviation, AutCB, appears on the second line of one of the feature option screens. To place a call using an AD 
list button or code
1Press  or  or 
or Dial appropriate AD List code:
·List 1 __________
·List 2 __________ [dial tone]
·List 3 __________
Note:  An   may also be available; 
see your system manager.
2Dial desired list item (1, 2, 3...)
·Call is automatically dialed...

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You can access the Manual Exclusion feature with the softkeys only if your voice terminal has a 
display and if the feature’s abbreviation, Excl, appears on the second line of one of the feature 
option screens. To cancel Automatic Callback
1If you are using an 8411 with a display, press   and then 
press the softkey below AutCB again 
(while on-hook)
If your 8411 does not have a display or if AutCB is not 
available on your display, press   again (while on-
hook)
Bridging/Manual Exclusion...

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You can access the Consult feature with the softkeys only if your voice terminal has a display and 
if the feature’s abbreviation, Cnslt, appears on the second line of one of the feature option screens.
Call Coverage/Consult                                               
To answer a call for a 
coworker for whom you are a 
coverage point1Press   of incoming call when ring begins or green light 
flashes
Note:  The call is not at your terminal until the green light is 
flashing.
To leave a message for a...

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You can access this feature with the softkeys only if your voice terminal has a display and if the 
feature’s abbreviation, CFrwd, appears on the second line of one of the feature option screens.
Call Forwarding All Calls                                           
To temporarily redirect all 
calls to an extension or 
outside number of your choice1If you are using an 8411 with a display, press   and then 
press the softkey below CFrwd 
(while on-hook or off-hook)
If your 8411 does not have a display...

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You can access this feature with the softkeys only if your voice terminal has a display and if the 
feature’s abbreviation, CPark, appears on the second line of one of the feature option screens.
Call Park                                                                         
To park a call at your 
extension (for retrieval at any 
extension)Note:  To use the Call Park feature on an 8411 with display 
(if Call Park is one of your softkey features), press   
and then the softkey below CPark. Then...