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Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide
Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide
Here you can view all the pages of manual Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide. The Lucent Technologies manuals for Communications System are available online for free. You can easily download all the documents as PDF.
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DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Managing data calls 437 Setting up CallVisor ASAI 15 3. In the Port field, type 01A0702. Use the port address assigned to the LAN Gateway Interface circuit pack. 4. Press ENTER to save your changes.
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DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Managing data calls 438 Setting up CallVisor ASAI 15
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Collecting billing information 439 Collecting information about calls 16 DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 16 Collecting billing information Collecting information about calls Call Detail Recording (CDR) collects detailed information about all incoming and outgoing calls on specified trunk groups. If you use intraswitch CDR, you can also collect information about calls between designated extensions on the switch. DEFINITY ECS sends this information to a...
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DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Collecting billing information 440 Collecting information about calls 16 Instructions In this example, we are going to establish call detail recording for all calls that come in on trunk group 1 (our CO trunk). We are going to set up CDR so that any call that is handled by an attendant produces a separate record for the attendant part of the call. 1. Type change trunk-group 1 and press RETURN. The Trunk Group screen...
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DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Collecting billing information 441 Collecting information about calls 16 5. In the CDR Format field, type month/day. This determines how the date will appear on the header record. 6. In the Primary Output Format field, type Unformatted. This is the record format that our call accounting system requires. Check with your call accounting vendor to determine the correct record format for your system. 7. In the Primary...
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DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Collecting billing information 442 Recording calls between users on the same switch 16 More information You can also administer the switch to produce separate records for calls that are conferenced or transferred. This is called Call Splitting. There are many other variations that you can administer for CDR, and these are described in the screens section of this book. Related topics For additional information on CDR,...
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DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Collecting billing information 443 Tracking calls by account code 16 5. In the first three available slots, type 5100, 5101, and 5102. 6. Press ENTER to save your changes. 7. The switch will now produce call records for all calls to and from these extensions, including those that originated on the local switch. Related topics See ‘‘ Intraswitch CDR’’ on page 1226 for more detailed information. Tracking calls by account...
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DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Collecting billing information 444 Forcing users to enter account codes 16 2. In the CDR Account Code Length field, type 5. 3. Press ENTER to save your changes. 4. Assign an account button on the Station screen for extension 5004. See ‘‘ Adding feature buttons’’ on page 57 for more information. 5. Provide your users with a list of account codes to use. 6. You can also assign a Feature Access Code and give this to your...
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DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Collecting billing information 445 Forcing users to enter account codes 16 Instructions In this example, we administer the system to force users in our North American office to enter an account code before making international calls. 1. Type change system-parameters cdr and press RETURN. The CDR System Parameters screen appears. 2. In the Force Entry of Acct Code for Calls Marked on Toll Analysis Form field, type y. 3....
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DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Collecting billing information 446 Receiving call-charge information 16 More information You can also establish a class of restriction with Forced Entry of Account Codes set to y, and assign this COR to trunks or other facilities that you want to restrict. With this method, all users with this COR must enter account codes before making any outgoing trunk calls. See ‘‘ Class of Restriction’’ on page 520 for more...