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Lucent Technologies Definity Audix System Feature Descriptions Manual

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Page 51

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
AMIS Analog Networking 
31 Interactions with Other Features 
for AMIS two-step  ad d ressing  c annot b e inc lud ed  on mailing  lists. 
Messages addressed to remote recipients will be put in the outcalling 
q ueue and  d elivered  d uring  one of the intervals sp ec ified  on the Mac hine 
sc reen. 
nMessag e Delivery:  This feature is an extension of the AMIS Analog  
Networking  feature. Rather than send ing  a...

Page 52

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
AMIS Analog Networking 
32 Interactions with Other Features 
nVo i c e  M a i l b o x:  Sub sc rib ers send AMIS analog  messag es b y logg ing  into 
their DEFINITY AUDIX mailb ox, rec ording  a messag e and  add ressing  it to 
someone on a remote AMIS system. Sub sc rib ers who rec eive AMIS 
messag es retrieve these messages in the normal manner. The DEFINITY 
AUDIX system also uses voic e mailboxes to notify loc al...

Page 53

Announcement Sets 
33  
DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206 Issue 5
May 1999
DescriptionPoints to Remember
Administration Screens
A numb er of announc ement sets are availab le with the 
DEFINITY AUDIX system, inc lud ing  the following :
The Multiling ual feature allows multip le announc ement sets 
to b e used  with the DEFINITY AUDIX system. Sub sc rib ers 
c an c hoose a Log in Announc ement Set and  c allers to a sub -
sc rib er’s mailb ox c an have a c hoic e b...

Page 54

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Announcement Sets 
34 Applications 
Applications
A variety of announc ement sets are availab le with the DEFINITY AUDIX system 
for use in various reg ions of the world . Eac h sub sc rib er c an have up  to three 
ac tive announc ement sets — c all answer p rimary, c all answer sec ond ary, and 
login — as long  as the Multiling ual feature is turned  on for the system and  the 
announc ement sets have b een assig ned...

Page 55

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Announcement Sets 
35 Requirements 
Requirements
There are several requirements for using  announc ement sets. 
nBefore installing an ad ditional announc ement set, ensure that there is 
enoug h d isk sp ac e for b oth the announc ement set and  voic e text storag e. 
See 
DEFI N I TY A U D I X Sy s t e m  —  Sy s t e m  D e s c r i p t i o n, 585-300-214, for 
estimates of the amount of storage spac e req uired  b y...

Page 56

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Announcement Sets 
36 Feature Operation 
Feature Operation
Part of DEFINITY AUDIX system ad ministration req uires using  a voic e terminal to 
rec ord  system announc ements and  sub sc rib ers’ names (or having  the 
sub sc rib ers rec ord  their own names using  the Name Rec ord  By Subsc riber 
feature). The following  list id entifies the rec ord ing  ac tivities available: 
nThe most c ommon task is rec ord ing...

Page 57

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Announcement Sets 
37 Feature Operation 
NOTE:
Two announc ement versions of U.S. Eng lish are availab le: U.S. Eng lish 
and  U.S. Eng lish Terse. You c an ac tivate either U.S. Eng lish or U.S. 
Eng lish Terse or c reate your own set of announc ements b y c opying  and 
mod ifying  the U.S. Eng lish or U.S. Eng lish Terse sets. Any of the other 
p urc hasab le announc ement sets c an b e c ustomized  after b eing...

Page 58

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Announcement Sets 
38 Interactions with Other Features 
Interactions with Other Features
This sec tion id entifies the interac tions of the Announc ement Sets feature with 
switc h features and  other DEFINITY AUDIX features. 
Interactions with Switch Features
The Announc ement Sets feature has no d irec t interac tions with any switc h 
features. 
Interactions with Other DEFINITY AUDIX 
Features
The Announc ement Sets...

Page 59

Automated Attendant 
39  
DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206 Issue 5
May 1999
DescriptionPoints to Remember
Administration Screens
The Automated  Attend ant feature p resents c allers with a 
voic ed  menu of op tions, then routes c alls ac c ord ing  to the 
keys the caller p resses. Calls may b e routed  to any tele-
p hone in the d ial p lan or d irec tly to a sub sc rib er’s voic e mail-
b ox, where the c aller will hear the sub sc rib er’s Call Answer 
g reeting...

Page 60

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Automated Attendant 
40 Applications 
Applications
This feature is p artic ularly useful in d iverse org anizations that hand le many 
external c alls. Its nearly unlimited  routing  c ap ab ilities have many ap p lic ations, 
esp ec ially in the servic e ind ustries. Customers need  only sp ec ify the nature of 
their b usiness to have their c alls routed to the ap p rop riate rep resentative, voic e 
mailb ox, or...
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