Lucent Technologies Definity Audix System Feature Descriptions Manual

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Broadcast Message 
71 Interactions with Other Features 
nTraffic  Rep orts:   On the List Measurements Sub sc rib er sc reen, d ata is 
availab le on the numb er of Broad c ast Messag es c reated  p er sub sc riber. 
On the List Measurements Feature sc reen, d ata is availab le on the numb er 
of Broad c ast Messages c reated  p er system. 
nUntouched Message:   The Untouc hed  Messag e feature c an b e used  on a...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Broadcast Message 
72 Interactions with Other Features  

Bulletin Board 
73  
DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206 Issue 5
May 1999
DescriptionPoints to Remember
Administration Screens
The Bulletin Board  feature (also c alled  Information Servic e) 
allows the system ad ministrator to set up  a sp ec ial numb er 
that p lays a rec orded  messag e to the c aller. Essentially it is a 
listen-only extension for posting messages. Callers reach a 
Bulletin Board  either b y d ialing  the numb er d irec tly, or by 
b eing  forward ed...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Bulletin Board 
74 Applications 
Applications
Bulletin Board  c an be used  to p rovid e a d aily news messag e, a help  servic e 
messag e, d irec tions, or other typ e of messag e useful to a larg e g roup  of p eop le. 
One c ommon use is to p rovid e information ab out a tool used  freq uently b y 
sub sc rib ers, suc h as a mainframe c omputer or the DEFINITY AUDIX system 
itself. Another c ommon use is to rep lac...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Bulletin Board 
75 Feature Operation 
c an c ontrol this situation b y defining a minimal retention time for all 
inc oming  messag es to this mailb ox. 
Bulletin Board s 
c annot rec eive messag es via the Call Answer feature — 
c allers c annot leave messag es after listening  to the Bulletin Board 
announc ements. Callers may use the Guest Password  feature to send 
voice mail to a Bulletin Board  mailb ox, however....

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Bulletin Board 
76 Interactions with Other Features 
Board  announc ement. Thoug h seld om d one, it is p ossib le to ad minister an 
automated  attend ant to d irec t c allers to leave a messag e for the b ulletin 
b oard via the Guest Password  p rompt. 
nCall Answer:   Bulletin Board s have the Personal Greeting  portion of the 
Call Answer feature, b ut no c ap ab ility for rec ord ing  a Call Answer 
messag e....

Call Answer 
77  
DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206 Issue 5
May 1999
DescriptionPoints to Remember
Administration Screens
The Call Answer feature allows the DEFINITY AUDIX system 
to answer c alls for sub sc rib ers who are b usy or unavailab le. 
Call Answer works in c onjunc tion with the Call Forward ing  
and  Call Coverag e features on the switc h.
Who has it: Only sub sc rib ers who have b een 
given Call Answer permission by 
the system ad ministrator have the...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Call Answer 
78 Applications 
Applications
The p rimary b enefit of the Call Answer feature is that if a sub sc rib er is b usy or 
unavailab le, the DEFINITY AUDIX system will answer the c all and  p rovid e the 
c aller with the op p ortunity to leave a messag e. Also, d ep end ing  on switc h 
ad ministration, c alls may be red irec ted  to the DEFINITY AUDIX system for any of 
the following  c ond itions: 
nRed irec...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Call Answer 
79 Feature Operation 
and  Outc alling  features work as usual to notify the sub sc rib er that a new 
messag e is p resent. 
Caller Procedures
Figure 6. Call Answer Operation
Callers familiar with the DEFINITY AUDIX system c an use stand ard  DEFINITY 
AUDIX touc h-tone c ommand s when the Call Answer feature answers the phone. 
Messag es c an b e rec ord ed , ed ited , or even d eleted . Callers c an also...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Call Answer 
80 Feature Operation 
messag e stating  that they have 15 sec ond s remaining . The system 
ad ministrator ac tivates this op tion and  d efines the system-wid e warning 
time using  the System-Parameters Features sc reen. 
Leaving a Call Answer Message
To leave a Call Answer messag e, d o the following : 
1. Sp eak your messag e after the DEFINITY AUDIX system answers the 
p hone. 
2. Do one of the...