Lucent Technologies Centrevu Supervisor Version 8 Guide

   CentreVu Supervisor Version 8 Installation and Getting Started
Getting Started with CentreVu Supervisor
Overview5-7
Serial5
If you selected the serial setting in the Connection box of the Server Properties 
window, the Server Properties window is changed, as shown below:
In the Server Properties box, do the following:
1. In the Serv
er Name text box, enter the name of the server that you will be 
using.
2. In the Serial Settings box, enter all settings for the serial connection. Each 
setting has a...

   CentreVu Supervisor Version 8 Installation and Getting Started
Getting Started with CentreVu Supervisor
Overview5-8
Modem5
If you selected the modem setting in the Connection box of the Server 
Properties window, the Server Properties window displays the Modem Settings 
box, as shown below:
In the Server Properties window, do the following:
1. In the Serv
er Name text box, enter the name of the server that you will be 
using.
2. In the P
hone Number text box, enter the number to the CMS server. If you...

   CentreVu Supervisor Version 8 Installation and Getting Started
Getting Started with CentreVu Supervisor
Logging Into the CMS Server — First Time5-9
Logging Into the CMS Server — First Time5
After you have established connection settings to the CMS server, you can log 
into the CMS server by using the C
onnect menu or using the Login icon (see 
the graphic below).
1. To log into the CMS server for the first time, do one of the following:
lSelect Login from the Connect menu.
lClick on the Login icon: ....

   CentreVu Supervisor Version 8 Installation and Getting Started
Getting Started with CentreVu Supervisor
Logging Into CMS Server — After First Time5-10
Logging Into CMS Server — After First Time5
After you have logged into Supervisor for the first time and established your 
login ID and password, the login procedures change slightly. Follow the 
procedures below for automatic and manual login.
Automatic Login5
If the connection settings were established for automatic login, you will use the 
Automatic...

   CentreVu Supervisor Version 8 Installation and Getting Started
Getting Started with CentreVu Supervisor
Logging Into CMS Server — After First Time5-11
NOTE:
If you select CMS R3V6, you will see both Generic 2 and Generic 3 ACDs 
and their associated data. If you select R3V8 CMS, you will see only 
Generic 3 ACDs and data, and Generic 2 ACD data. You will not be able to 
access Generic 2 ACDs.
4. Type your CMS login ID in the L
ogin ID: text box, or choose it from the 
history list of IDs (if it has...

   CentreVu Supervisor Version 8 Installation and Getting Started
Getting Started with CentreVu Supervisor
Logging Into CMS Server — After First Time5-12
To log into the CMS server using the manual login, do the following:
1. Double click on the Supervisor icon in its program group. The application 
brings up the Supervisor Controller window and the Manual Login dialog 
box (in the forefront). At this time, you are not
 logged into the CMS server.
2. In the Manual Login dialog box, at the login: prompt,...

   CentreVu Supervisor Version 8 Installation and Getting Started
Getting Started with CentreVu Supervisor
Logging Into CMS Server — After First Time5-13
The Supervisor Controller window appears. 
The Controller window includes the Commands and Scripts menus and 
additional items, which relate to CMS, in the T
ools menu. Also, the status line 
is now active.
NOTE:
For more information on the scripting feature, refer to Chapter 3, “Scripting,” in 
the CentreVu
® R3V8 CMS Administration (585-210-910)...

   CentreVu Supervisor Version 8 Installation and Getting Started
Getting Started with CentreVu Supervisor
Logging Off the CentreVu CMS Server5-14
Logging Off the CentreVu CMS Server5
You can log off the CMS server by using any of three options, which are 
explained below.
1. To log off the CMS server, do one of the following:
lSelect Logout from the Connect menu.
lClick on the Exit icon: , or select Exit from the Connect menu. 
This logs you out of the CMS server as well as the CentreVu 
Supervisor...

   CentreVu Supervisor Version 8 Installation and Getting Started
Getting Started with CentreVu Supervisor
Exiting Supervisor5-15
Exiting Supervisor5
To exit from the Supervisor application, do the following:
1. Select Ex
it from the Connect menu.
2. If you try to exit from the Supervisor application before logging off the 
CMS server, the following message displays:
3. Select one of the following:
lYe s—Supervisor automatically logs you off of the CMS server and 
then exits from the application.
lNo—you...

   CentreVu Supervisor Version 8 Installation and Getting Started
Getting Started with CentreVu Supervisor
Changing Connection Settings5-16
Changing Connection Settings5
If you want to change connection settings to the CMS server, do the following:
NOTE:
You cannot be logged into a CMS server when you change connection settings.
1. Open the Supervisor application. 
2. If your connection to the CMS server is set for automatic login, go to Step 
3
. If your connection to the CMS server is set for manual...