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Lucent Technologies Centrevu Cms Administration Guide
Lucent Technologies Centrevu Cms Administration Guide
Here you can view all the pages of manual Lucent Technologies Centrevu Cms Administration Guide. The Lucent Technologies manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 391
Task: using timetables and shortcuts CentreVu CMS Administration Copying a timetable13-9 ............................................................................................................................................................................................................................................................Copying a timetable StepsTo copy a timetable:...
Page 392
Task: using timetables and shortcuts CentreVu CMS Administration Copying a timetable13-10 END OF STEPS........................................................................................................................................................................... Reference • You can copy timetables from other users. You cannot copy over an existing timetable. • When you copy a timetable, the schedule information and the timetable tasks are copied.
Page 393
Task: using timetables and shortcuts CentreVu CMS Administration Deleting a timetable13-11 ............................................................................................................................................................................................................................................................Deleting a timetable StepsTo delete a timetable:...
Page 394
Task: using timetables and shortcuts CentreVu CMS Administration Editing a timetable13-12 ............................................................................................................................................................................................................................................................Editing a timetable StepsTo edit a timetable:...
Page 395
Task: using timetables and shortcuts CentreVu CMS Administration Adding tasks to a timetable13-13 ............................................................................................................................................................................................................................................................Adding tasks to a timetable OverviewThe Get Contents Add Tasks menu selection enables you to add tasks to a timetable in the same way you added tasks when...
Page 396
Task: using timetables and shortcuts CentreVu CMS Administration Adding tasks to a timetable13-14 ........................................................................................................................................................................... 6To go to the task you want to schedule, use the normal menu selections from the Main Menu Keeping Entries displays on the status line. This is the Keep mode....
Page 397
Task: using timetables and shortcuts CentreVu CMS Administration Adding tasks to a timetable13-15 Reference • Only the owner of the timetable and the call center administrator can add tasks to a timetable. • To add a task to the beginning of a timetable, leave the Task number(s) field blank and add the new task before the first task. If you are adding tasks to a timetable that has no tasks, leave the Task number(s) field blank. • To exit Timetable at any time without saving your changes, select...
Page 398
Task: using timetables and shortcuts CentreVu CMS Administration Copying timetable tasks13-16 ............................................................................................................................................................................................................................................................Copying timetable tasks StepsTo copy a timetable task:...
Page 399
Task: using timetables and shortcuts CentreVu CMS Administration Copying timetable tasks13-17 ........................................................................................................................................................................... 7Press Return to move the cursor to the action list, then select Copy and press Return again. If the action completes successfully, “Successful” displays in the status line. If the action fails, the status line displays “ Failed” and...
Page 400
Task: using timetables and shortcuts CentreVu CMS Administration Deleting tasks from a timetable13-18 ............................................................................................................................................................................................................................................................Deleting tasks from a timetable StepsTo delete a task from a timetable:...