Lucent Technologies Audix Administration And Data Acquisition Guide

AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
May 1999
PC2AUDIX Traffic Reports 
5-45 Monthly System Attendant Traffic Report 
5
To display the Monthly System Attendant Traffic Report:
 
1. At the AUDIX Traffic  Rep orts menu, selec t 9) System Attendant Traffic  for a 
Month. 
The following sc reen appears:
Defaults are as follows: 
nRep ort Date is the c urrent month. You c an c hang e this d ate to any 
month for whic h traffic  d ata still exists in the voic e mail d atab...

AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
May 1999
PC2AUDIX Traffic Reports 
5-46 Monthly System Attendant Traffic Report 
5 

PC2AUDIX Billing Reports 
6-1 Overview 
6
AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
May 1999
6
PC2AUDIX Billing Reports
Overview
This chapter describes the following: 
nHow to use PC2AUDIX to prod uc e stand ard ized  b illing  rep orts for the 
voic e mail system using download ed subsc riber traffic  d ata 
nHow to use the billing pac kage to see how your subscribers are using the 
voic e mail system 
The PC2AUDIX sub sc rib er b illing  feature g enerates b illing  rep...

AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
May 1999
PC2AUDIX Billing Reports 
6-2 Organization Codes 
6
Organization Codes
A key element of the sub sc rib er b illing  feature is the org anization c od e, whic h 
allows you to d efine a rep orting  ord er for g roup s and  dep artments in your 
org anization. The org anization c od e is assumed  to b e hierarc hic al (for examp le, 
c od e 9901 rep orts to c od e 990, whic h rep orts to c od e 99). PC2AUDIX assumes 
that the...

AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
May 1999
PC2AUDIX Billing Reports 
6-3 Define Price Breakdown 
6
3. At the PC2AUDIX Root Menu, selec t 3) Customer Billing. 
The following sc reen appears: 
4. Selec t the op tion for the b illing func tion you wish to p erform. These op tions 
are individually described on the next several pages. 
Define Price Breakdown
This op tion sp ec ifies how the billing  c alc ulations are mad e. The sc reen d isp lays 
c urrent d efaults; a...

AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
May 1999
PC2AUDIX Billing Reports 
6-4 Define Price Breakdown 
6
Perform the following  step s to define b illing  p ric e b reakd owns: 
1. At the Customer Billing menu, selec t 2) Define Pric e Breakdown. 
The following sc reen appears: 
2. Press   (NEXT PG) to d isp lay p ag e 2 of the Billing  Pric e Breakd own 
sc reen. 
The following sc reen appears: 
F6 

AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
May 1999
PC2AUDIX Billing Reports 
6-5 Define Price Breakdown 
6
3. Press   (NEXT PG) to d isp lay p ag e 3 of the Billing  Pric e Breakd own 
sc reen. The following  sc reen ap pears: 
4. Press   (NEXT PG) ag ain to red isp lay pag e 1 of the Billing  Pric e 
Breakd own sc reen. 
5. Enter values as ap prop riate on p ag e 1, p ag e 2, or p age 3 of this sc reen. 
6. Press   (CHANGE/RUN) to define the b illing  p ric e b reakdown....

AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
May 1999
PC2AUDIX Billing Reports 
6-6 Define Price Breakdown 
6
Examples
 
The following examp les illustrate how you c an set b illing  p ric e b reakd own d ata 
field s to provid e sp ec ific  typ es of information. 
Example #1:
 Charge for 800-numb er ac c ess. 
1. If there are remote subsc rib ers who use an 800 number either to rec eive 
messag es or to p ic k up  messag es, you can acc ess the c harg es for that 
c ost b y...

AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
May 1999
PC2AUDIX Billing Reports 
6-7 Monthly Bill Calculation 
6
Monthly Bill Calculation
This op tion p erforms monthly b ill c alc ulations using  values that were p reviously 
d efined  on the Billing  Pric e Breakd own form. Bill c alc ulation is d one for eac h 
sub sc rib er b ased  on monthly sub sc rib er traffic  d ata c ollec ted  from the voic e mail 
system. 
NOTE:
Monthly b ill c alc ulation c an take from one to five...

AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
May 1999
PC2AUDIX Billing Reports 
6-8 Generate Billing Reports 
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2. Choose from the following : 
nPress   (CHANGE/RUN) to c alc ulate monthly b ills for the 
displayed default billing period. 
nEnter a d ifferent month to c alc ulate b ills for (from within the 
d isp layed  rang e of c urrent monthly sub sc rib er traffic  d ata), and 
p ress   (CHANGE/RUN). 
Billing c alc ulations are mad e for the sp ec ified  month and  the...