Lexmark X651de User Manual

							Some held jobs were not restored
Touch Continue to delete the specified job.
Note: Some held jobs are not restored. They stay on the hard disk and are inaccessible.
System busy, preparing resources for job.
Not all resources needed for the job are available. Wait for the message to clear.
System busy, preparing resources for job. Deleting held job(s).
Not all resources needed for the job are available. Some held jobs are deleted to free system memory. Wait for the
message to clear.
Unsupported disk
An unsupported printer hard disk has been installed. Remove the unsupported device, and then install a supported
one.
Unsupported USB device, please remove
Remove the unrecognized USB device.
Unsupported USB hub, please remove
Remove the unrecognized USB hub.
USB/USB 
The printer is using a USB cable connection. The USB port is the active communication link.
Waiting for redial
The printer is waiting to redial the fax number. Wait for the message to clear.
30 Invalid refill, change cartridge
Remove the print cartridge, and then install a supported one.
31 Replace defective cartridge
Remove the defective print cartridge, and then install a new one.
32 Cartridge part number unsupported by device
Remove the print cartridge, and then install a supported one. Understanding printer messages241
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							34 Short paper
Try one or more of the following:
Load the appropriate paper or other specialty media in the proper tray.
Touch Continue to clear the message and print the job using a different paper tray.
Check tray length and width guides and make sure the paper is properly loaded in the tray.
Check the Print Properties or Print dialog settings to make sure the print job is requesting the correct paper size
and type.
Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper
is large enough for the data being printed.
Cancel the current print job.
35 Insufficient memory to support Resource Save feature
Try one or more of the following:
Touch Continue to disable Resource Save and continue printing.
To enable Resource Save after receiving this message, make sure the link buffers are set to Auto, and then exit the
menus to activate the link buffer changes. When Ready appears, enable Resource Save.
Install additional memory.
37 Insufficient memory to collate job
Try one or more of the following:
Touch Continue to print the portion of the job already stored and begin collating the rest of the print job.
Cancel the current print job.
37 Insufficient memory for Flash Memory Defragment operation
Try one or more of the following:
Touch Continue to stop the defragment operation and continue printing.
Delete fonts, macros, and other data in printer memory.
Install additional printer memory.
37 Insufficient memory, some Held Jobs were deleted
The printer deleted some held jobs in order to process current jobs.
Touch Continue to clear the message.
37 Insufficient memory, some held jobs will not be restored
The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk.
Touch Continue to clear the message. Understanding printer messages242
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							38 Memory full
Try one or more of the following:
Touch Continue to clear the message.
Cancel the current print job.
Install additional printer memory.
39 Complex page, some data may not have printed
Try one or more of the following:
Touch Continue to clear the message and continue printing.
Cancel the current print job.
Install additional printer memory.
42.xy Cartridge region mismatch
Install a print cartridge that matches the region number of the printer. x indicates the value of the printer region. y
indicates the value of the cartridge region. x and y can have the following values:
1US
2 Europe, the Middle East, and Africa
3Asia
4Latin America
9Invalid region
50 PPDS font error
Try one or more of the following:
Touch Continue to clear the message and continue printing.
The printer cannot find a requested font. From the PPDS menu, select Best Fit, and then select On. The printer will
find a similar font and reformat the affected text.
Cancel the current print job.
51 Defective flash detected
Try one or more of the following:
Touch Continue to clear the message and continue printing.
Cancel the current print job. Understanding printer messages243
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							52 Not enough free space in flash memory for resources
Try one or more of the following:
Touch Continue to clear the message and continue printing.
Downloaded fonts and macros not previously stored in flash memory are deleted.
Delete fonts, macros, and other data stored in flash memory.
Upgrade to a larger capacity flash memory card.
53 Unformatted flash detected
Try one or more of the following:
Touch Continue to stop the defragment operation and continue printing.
Format the flash memory. If the error message remains, the flash memory may be defective and require replacing.
54 Network  software error
 is the number of the network connection.
Try one or more of the following:
Touch Continue to continue printing.
Turn the printer off and then back on to reset the printer.
Upgrade (flash) the network firmware in the printer or print server.
54 Serial option  error
 is the number of the serial option.
Try one or more of the following:
Check that the serial cable is connected correctly and is the proper one for the serial port.
Check that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printer
and host computer.
Touch Continue to continue printing.
Turn the printer power off and then back on to reset the printer.
54 Standard network software error
Try one or more of the following:
Touch Continue to continue printing.
Turn the printer off and then back on to reset the printer.
Upgrade (flash) the network firmware in the printer or print server. Understanding printer messages244
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							55 Unsupported option in slot 
 is a slot on the printer system board.
Try one or more of the following:
1Turn the printer power off.
2Unplug the power cord from the wall outlet.
3Remove the unsupported option card from the printer system board.
4Connect the power cord to a properly grounded outlet.
5Turn the printer power back on.
56 Parallel port  disabled
 is the number of the parallel port.
Try one or more of the following:
Touch Continue to clear the message.
The printer discards any data received through the parallel port.
Make sure the Parallel Buffer menu item is not set to Disabled.
56 Serial port  disabled
 is the number of the serial port.
Try one or more of the following:
Touch Continue to clear the message.
The printer discards any data received through the serial port.
Make sure the Serial Buffer menu item is not set to Disabled.
56 Standard parallel port disabled
Try one or more of the following:
Touch Continue to clear the message.
The printer discards any data received through the parallel port.
Make sure the Parallel Buffer menu item is not set to Disabled.
56 Standard USB port disabled
Try one or more of the following:
Touch Continue to clear the message.
The printer discards any data received through the USB port.
Make sure the USB Buffer menu item is not set to Disabled. Understanding printer messages245
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							56 USB port  disabled
 is the number of the USB port.
Try one or more of the following:
Touch Continue to clear the message.
The printer discards any data received through the USB port.
Make sure the USB Buffer menu item is not set to Disabled.
57 Configuration change, held jobs were not restored
Since the time the jobs were stored on the printer hard disk something has changed in the printer to invalidate the
held jobs. Possible changes include:
The printer firmware has been updated.
Paper input, output, or duplex options needed for the print job were removed.
The print job was created using data from a device in the USB port and the device is no longer in the port.
The printer hard disk contains jobs that were stored while installed in a different printer model.
Touch Continue to clear the message.
58 Too many bins attached
1Turn the printer power off.
2Unplug the power cord from the wall outlet.
3Remove the additional bins.
4Connect the power cord to a properly grounded outlet.
5Turn the printer power back on.
58 Too many disks installed
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the extra disks.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
58 Too many flash options installed
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the excess flash memory. Understanding printer messages246
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							4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
58 Too many trays attached
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the additional trays.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
59 Incompatible envelope feeder
Try one or more of the following:
Remove the envelope feeder.
Touch Continue to clear the message and continue printing without using the envelope feeder.
59 Incompatible output bin 
Try one or more of the following:
Remove the specified output bin.
Touch Continue to clear the message and continue printing without using the specified output bin.
59 Incompatible tray 
Try one or more of the following:
Remove the specified tray.
Touch Continue to clear the message and continue printing without using the specified tray.
61 Remove defective disk
Try one or more of the following:
Touch Continue to clear the message and continue printing.
Install a different printer hard disk before performing any operations that require a printer hard disk.
62 Disk full
Try one or more of the following:
Touch Continue to clear the message and continue processing.
Delete fonts, macros, and other data stored on the printer hard disk.
Install a larger printer hard disk. Understanding printer messages247
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							63 Unformatted disk
Try one or more of the following:
Touch Continue to clear the message and continue printing.
Format the printer hard disk.
If the error message remains, the hard disk may be defective and require replacing.
80 Routine maintenance needed
The printer needs to have routine maintenance done. Order a maintenance kit, which contains all the items necessary
to replace the pick rollers, the charge roll, the transfer roller, and the fuser.
88 Cartridge low
The toner is low. Replace the print cartridge, and then touch Continue to clear the message and continue printing.
88.yy Cartridge nearly low
The toner is low. Replace the print cartridge, and then touch Continue to clear the message and continue printing.
88.yy Replace cartridge
The print cartridge is empty.
1Replace the print cartridge.
2Touch Continue to clear the message.
200–282.yy paper jam
1Clear the paper path.
2Touch Continue to continue printing.
283 Staple jam
1Clear the jam from the specified stapler area(s).
2Touch Continue to continue printing.
290‑294.yy scanner jam
Clear all original documents from the scanner.
293 Replace all originals if restarting job.
The scanner was instructed to scan using the ADF but there is no paper in the ADF. Load paper in the ADF. Understanding printer messages248
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							Try one or more of the following:
Touch Continue if no scan job is active when the attendance message appears. This clears the message.
Touch Cancel Job if a scan job is processing when the attendance message appears. This cancels the job and clears
the message.
Touch Scan from Automatic Document Feeder if the page jam recovery is active. Scanning resumes from the ADF
immediately after the last successfully scanned page.
Touch Scan from flatbed if page jam recovery is active. Scanning resumes from the flatbed immediately after the
last successfully scanned page.
Touch Finish job without further scanning if page jam recovery is active. The job ends at the last successfully scanned
page, but the job is not canceled. Successfully scanned pages go to their destination: copy, fax, e-mail, or FTP.
Touch Restart job if job recovery is active and you are able to restart the job. The message clears. A new scan job
containing the same parameters as the previous job starts.
293.02 Flatbed Cover Open
Close the scanner cover.
840.01 Scanner Disabled
This message indicates that the scanner has been disabled by the system support person.
841‑846 Scanner Service Error
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Check all cable connections.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
If the service message appears again, then contact Customer Support, and report the message.
900–999 Service 
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Check all cable connections.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
If the service message appears again, contact Customer Support, and report the message. Understanding printer messages249
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							1565 Emulation error, load emulation option
The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware
card.
To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com. Understanding printer messages250
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