Lexmark X651de User Manual
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X651de, X652de, X654de, X656de, X656dte, X658d, X658de, X658dme, X658dfe, X658dte, X658dtme, X658dtfe Users Guide March 2012 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2008 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington, Kentucky 40550 Downloaded From ManualsPrinter.com Manuals
Contents Safety information.....................................................................................12 Learning about the printer.........................................................................14 Finding information about the printer....................................................................................................14 Printer configurations.............................................................................................................................15 Selecting a location for the printer..........................................................................................................16 Basic functions of the scanner.................................................................................................................16 Understanding the ADF and scanner glass..............................................................................................17 Understanding the printer control panel................................................................................................18 Understanding the home screen.............................................................................................................19 Using the touch-screen buttons..............................................................................................................21 Additional printer setup.............................................................................25 Installing internal options........................................................................................................................25 Available internal options ................................................................................................................................. 25 Accessing the system board to install internal options .................................................................................... 26 Installing a memory card .................................................................................................................................. 28 Installing a flash memory or firmware card ...................................................................................................... 29 Installing an Internal Solutions Port.................................................................................................................. 32 Installing a printer hard disk ............................................................................................................................. 38 Installing a fax card ........................................................................................................................................... 42 Attaching cables......................................................................................................................................44 Verifying printer setup............................................................................................................................45 Printing a menu settings page .......................................................................................................................... 45 Printing a network setup page.......................................................................................................................... 46 Setting up the printer software...............................................................................................................46 Installing printer software ................................................................................................................................ 46 Updating available options in the printer driver .............................................................................................. 47 Setting up wireless printing.....................................................................................................................48 Information you will need to set up the printer on a wireless network ...........................................................48 Installing the printer on a wireless network (Windows)................................................................................... 49 Installing the printer on a wireless network (Macintosh) ................................................................................. 50 Installing the printer on a wired network...............................................................................................53 Changing port settings after installing a new network Internal Solutions Port......................................56 Setting up serial printing.........................................................................................................................58 Setting up the printer to fax....................................................................................................................60 Choosing a fax connection ................................................................................................................................ 60 Contents2 Downloaded From ManualsPrinter.com Manuals
Using an RJ11 adapter ...................................................................................................................................... 61 Connecting directly to a telephone wall jack in Germany ................................................................................ 64 Connecting to a telephone ............................................................................................................................... 65 Connecting to an answering machine............................................................................................................... 66 Connecting to a computer with a modem ........................................................................................................ 68 Setting the outgoing fax name and number ..................................................................................................... 69 Setting the date and time ................................................................................................................................. 70 Turning Daylight Saving Time on ...................................................................................................................... 70 Loading paper and specialty media............................................................71 Setting the Paper Size and Paper Type....................................................................................................71 Configuring Universal paper settings......................................................................................................71 Loading the standard or optional 250‑sheet or 550‑sheet tray..............................................................72 Loading the 2000‑sheet tray...................................................................................................................75 Loading the multipurpose feeder............................................................................................................79 Loading the envelope feeder..................................................................................................................81 Linking and unlinking trays......................................................................................................................83 Linking trays ...................................................................................................................................................... 83 Unlinking trays .................................................................................................................................................. 83 Assigning a custom paper type name ............................................................................................................... 84 Changing a Custom Type name .................................................................................................................. 84 Paper and specialty media guidelines.........................................................86 Paper guidelines......................................................................................................................................86 Paper characteristics......................................................................................................................................... 86 Unacceptable paper.......................................................................................................................................... 87 Selecting paper ................................................................................................................................................. 87 Selecting preprinted forms and letterhead ...................................................................................................... 87 Using recycled paper and other office papers .................................................................................................. 88 Storing paper .................................................................................................................................................... 88 Supported paper sizes, types, and weights.............................................................................................89 Paper sizes supported by the printer................................................................................................................ 89 Paper types and weights supported by the printer .......................................................................................... 90 Paper types and weights supported by the finisher ......................................................................................... 91 Copying......................................................................................................93 Making copies.........................................................................................................................................93 Making a quick copy ......................................................................................................................................... 93 Copying using the ADF ...................................................................................................................................... 93 Copying using the scanner glass ....................................................................................................................... 94 Copying photos........................................................................................................................................94 Copying on specialty media.....................................................................................................................94 Contents3 Downloaded From ManualsPrinter.com Manuals
Making transparencies ..................................................................................................................................... 94 Copying to letterhead ....................................................................................................................................... 95 Customizing copy settings.......................................................................................................................95 Copying from one size to another .................................................................................................................... 95 Making copies using paper from a selected tray .............................................................................................. 96 Copying a document that contains mixed paper sizes ..................................................................................... 96 Copying on both sides of the paper (duplexing) ............................................................................................... 97 Reducing or enlarging copies ............................................................................................................................ 97 Adjusting copy quality ...................................................................................................................................... 98 Collating copies ................................................................................................................................................. 98 Placing separator sheets between copies......................................................................................................... 99 Copying multiple pages onto a single sheet ..................................................................................................... 99 Creating a custom job (job build).................................................................................................................... 100 Job interrupt..........................................................................................................................................101 Placing information on copies...............................................................................................................101 Placing the date and time at the top of each page ......................................................................................... 101 Placing an overlay message on each page ...................................................................................................... 101 Canceling a copy job..............................................................................................................................102 Canceling a copy job while the document is in the ADF ................................................................................. 102 Canceling a copy job while copying pages using the scanner glass ................................................................102 Canceling a copy job while the pages are being printed ................................................................................ 102 Understanding the copy screens and options.......................................................................................102 Copy from ....................................................................................................................................................... 102 Copy to............................................................................................................................................................ 103 Scale ................................................................................................................................................................ 103 Darkness ......................................................................................................................................................... 103 Content ........................................................................................................................................................... 103 Sides (Duplex) ................................................................................................................................................. 103 Collate ............................................................................................................................................................. 104 Options ........................................................................................................................................................... 104 Improving copy quality..........................................................................................................................105 E-mailing..................................................................................................106 Getting ready to e-mail.........................................................................................................................106 Setting up the e-mail function ........................................................................................................................ 106 Configuring the e‑mail settings....................................................................................................................... 107 Creating an e-mail shortcut...................................................................................................................107 Creating an e-mail shortcut using the Embedded Web Server .......................................................................107 Creating an e-mail shortcut using the touch screen ....................................................................................... 107 E-mailing a document............................................................................................................................108 Sending an e-mail using the touch screen ...................................................................................................... 108 Sending an e‑mail using a shortcut number ...................................................................................................108 Sending an e-mail using the address book ..................................................................................................... 108 Contents4 Downloaded From ManualsPrinter.com Manuals
Customizing e-mail settings...................................................................................................................109 Adding e-mail subject and message information ........................................................................................... 109 Changing the output file type ......................................................................................................................... 109 Canceling an e-mail...............................................................................................................................110 Understanding e-mail options...............................................................................................................110 Original Size .................................................................................................................................................... 110 Sides (Duplex) ................................................................................................................................................. 110 Orientation ..................................................................................................................................................... 110 Binding ............................................................................................................................................................ 110 E-mail Subject ................................................................................................................................................. 110 E-mail File Name ............................................................................................................................................. 111 E-mail Message ............................................................................................................................................... 111 Resolution ....................................................................................................................................................... 111 Send As ........................................................................................................................................................... 111 Content ........................................................................................................................................................... 111 Advanced Options........................................................................................................................................... 111 Faxing......................................................................................................113 Sending a fax.........................................................................................................................................113 Sending a fax using the printer control panel ................................................................................................. 113 Sending a fax using the computer .................................................................................................................. 114 Creating shortcuts.................................................................................................................................114 Creating a fax destination shortcut using the Embedded Web Server ........................................................... 114 Creating a fax destination shortcut using the touch screen ........................................................................... 115 Using shortcuts and the address book..................................................................................................115 Using fax shortcuts ......................................................................................................................................... 115 Using the address book .................................................................................................................................. 115 Customizing fax settings........................................................................................................................116 Changing the fax resolution ............................................................................................................................ 116 Making a fax lighter or darker ........................................................................................................................ 116 Sending a fax at a scheduled time .................................................................................................................. 117 Viewing a fax log ............................................................................................................................................. 117 Blocking junk faxes.......................................................................................................................................... 117 Canceling an outgoing fax.....................................................................................................................118 Canceling a fax while the original documents are still scanning ..................................................................... 118 Canceling a fax after the original documents have been scanned to memory............................................... 118 Understanding fax options....................................................................................................................118 Original Size .................................................................................................................................................... 118 Content ........................................................................................................................................................... 118 Sides (Duplex) ................................................................................................................................................. 119 Resolution ....................................................................................................................................................... 119 Darkness ......................................................................................................................................................... 119 Advanced Options........................................................................................................................................... 119 Contents5 Downloaded From ManualsPrinter.com Manuals
Improving fax quality.............................................................................................................................120 Holding and forwarding faxes...............................................................................................................120 Holding faxes .................................................................................................................................................. 120 Forwarding a fax ............................................................................................................................................. 121 Scanning to an FTP address......................................................................122 Scanning to an FTP address...................................................................................................................122 Scanning to an FTP address using the keypad ................................................................................................ 122 Scanning to an FTP address using a shortcut number .................................................................................... 123 Scanning to an FTP address using the address book ...................................................................................... 123 Creating shortcuts.................................................................................................................................123 Creating an FTP shortcut using the Embedded Web Server ........................................................................... 123 Creating an FTP shortcut using the touch screen ........................................................................................... 124 Understanding FTP options...................................................................................................................124 Original Size .................................................................................................................................................... 124 Sides (Duplex) ................................................................................................................................................. 124 Orientation ..................................................................................................................................................... 124 Binding ............................................................................................................................................................ 124 Resolution ....................................................................................................................................................... 125 Send As ........................................................................................................................................................... 125 Content ........................................................................................................................................................... 125 Advanced Options........................................................................................................................................... 125 Improving FTP quality............................................................................................................................126 Scanning to a computer or flash drive......................................................127 Scanning to a computer........................................................................................................................127 Scanning to a flash drive........................................................................................................................128 Understanding scan profile options......................................................................................................128 Quick Setup ..................................................................................................................................................... 128 Format Type.................................................................................................................................................... 129 Compression ................................................................................................................................................... 129 Default Content .............................................................................................................................................. 129 Color ............................................................................................................................................................... 129 Original Size .................................................................................................................................................... 129 Orientation ..................................................................................................................................................... 129 Sides (Duplex) ................................................................................................................................................. 129 Darkness ......................................................................................................................................................... 130 Resolution ....................................................................................................................................................... 130 Advanced Imaging........................................................................................................................................... 130 Improving scan quality..........................................................................................................................130 Contents6 Downloaded From 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Printing....................................................................................................131 Printing a document..............................................................................................................................131 Printing on specialty media...................................................................................................................131 Tips on using letterhead ................................................................................................................................. 131 Tips on using transparencies .......................................................................................................................... 132 Tips on using envelopes .................................................................................................................................. 132 Tips on using labels ......................................................................................................................................... 133 Tips on using card stock .................................................................................................................................. 133 Printing confidential and other held jobs..............................................................................................134 Holding jobs in the printer .............................................................................................................................. 134 Printing confidential and other held jobs from Windows............................................................................... 135 Printing confidential and other held jobs from a Macintosh computer ......................................................... 135 Printing from a flash drive.....................................................................................................................136 Printing information pages....................................................................................................................137 Printing a directory list.................................................................................................................................... 137 Printing the print quality test pages ............................................................................................................... 137 Canceling a print job..............................................................................................................................137 Canceling a print job from the printer control panel ...................................................................................... 137 Canceling a print job from the computer ....................................................................................................... 138 Clearing jams............................................................................................140 Avoiding jams........................................................................................................................................140 Understanding jam numbers and locations..........................................................................................141 200 and 201 paper jams........................................................................................................................141 202 paper jam.......................................................................................................................................143 230–239 paper jams..............................................................................................................................144 240–249 paper jams..............................................................................................................................145 250 paper jam.......................................................................................................................................146 260 paper jam.......................................................................................................................................147 270–279 paper jams..............................................................................................................................147 280–282 paper jams..............................................................................................................................147 283 staple jams.....................................................................................................................................148 290–294 paper jams..............................................................................................................................150 Understanding printer menus...................................................................152 Menus list..............................................................................................................................................152 Paper menu...........................................................................................................................................153 Default Source menu ...................................................................................................................................... 153 Paper Size/Type menu .................................................................................................................................... 153 Contents7 Downloaded From ManualsPrinter.com Manuals
Configure MP menu ........................................................................................................................................ 156 Envelope Enhance........................................................................................................................................... 157 Substitute Size menu ...................................................................................................................................... 157 Paper Texture menu ....................................................................................................................................... 157 Paper Weight menu ........................................................................................................................................ 159 Paper Loading menu ....................................................................................................................................... 161 Custom Types menu ....................................................................................................................................... 162 Custom Names menu ..................................................................................................................................... 162 Custom Scan Sizes menu ................................................................................................................................ 163 Custom Bin Names menu ............................................................................................................................... 163 Universal Setup menu..................................................................................................................................... 163 Bin Setup menu............................................................................................................................................... 164 Reports menu........................................................................................................................................165 Network/Ports menu.............................................................................................................................167 Active NIC menu ............................................................................................................................................. 167 Standard Network or Network menus ..................................................................................................... 167 SMTP Setup menu .......................................................................................................................................... 169 Network Reports menu .................................................................................................................................. 170 Network Card menu........................................................................................................................................ 170 TCP/IP menu ................................................................................................................................................... 171 IPv6 menu ....................................................................................................................................................... 172 Wireless menu ................................................................................................................................................ 172 AppleTalk menu .............................................................................................................................................. 173 NetWare menu ............................................................................................................................................... 173 LexLink menu .................................................................................................................................................. 174 Standard USB menu ........................................................................................................................................ 175 Parallel menu ........................................................................................................................................... 176 Serial menu .............................................................................................................................................. 178 Security menu.......................................................................................................................................181 Miscellaneous menu ....................................................................................................................................... 181 Confidential Print menu.................................................................................................................................. 181 Disk Wiping menu ........................................................................................................................................... 182 Security Audit Log menu ................................................................................................................................. 183 Set Date/Time menu ....................................................................................................................................... 184 Settings menu........................................................................................................................................185 General Settings menu ................................................................................................................................... 185 Copy Settings menu ........................................................................................................................................ 192 Fax Settings menu........................................................................................................................................... 197 E‑mail Settings menu ...................................................................................................................................... 206 FTP Settings menu .......................................................................................................................................... 211 Flash Drive menu ............................................................................................................................................ 214 Print Settings................................................................................................................................................... 219 Help menu.............................................................................................................................................231 Contents8 Downloaded From ManualsPrinter.com Manuals
Understanding printer messages..............................................................232 List of status and error messages..........................................................................................................232 Maintaining the printer............................................................................251 Cleaning the exterior of the printer......................................................................................................251 Cleaning the scanner glass....................................................................................................................251 Adjusting scanner registration..............................................................................................................252 Storing supplies.....................................................................................................................................253 Conserving supplies...............................................................................................................................254 Checking the status of supplies.............................................................................................................254 Checking the status of supplies from the printer control panel ..................................................................... 254 Checking the status of supplies from a network computer ............................................................................ 254 Ordering supplies..................................................................................................................................255 Ordering print cartridges ................................................................................................................................ 255 Ordering a maintenance kit ............................................................................................................................ 256 Ordering a fuser .............................................................................................................................................. 256 Ordering an ADF maintenance kit................................................................................................................... 257 Ordering a transfer roller ................................................................................................................................ 257 Ordering charge rolls ...................................................................................................................................... 257 Ordering pick rollers ....................................................................................................................................... 257 Ordering ADF replacement parts .................................................................................................................... 257 Ordering staple cartridges .............................................................................................................................. 258 Recycling Lexmark products..................................................................................................................258 Moving the printer................................................................................................................................258 Before moving the printer .............................................................................................................................. 258 Moving the printer to another location.......................................................................................................... 259 Setting the printer up in a new location ......................................................................................................... 259 Shipping the printer ........................................................................................................................................ 259 Administrative support............................................................................260 Finding advanced networking and administrator information.............................................................260 Using the Embedded Web Server.........................................................................................................260 Checking the device status....................................................................................................................260 Setting up e‑mail alerts.........................................................................................................................260 Viewing reports.....................................................................................................................................261 Adjusting the brightness of the display.................................................................................................261 Adjusting Power Saver..........................................................................................................................262 Restoring the factory default settings...................................................................................................262 Contents9 Downloaded From ManualsPrinter.com Manuals
Troubleshooting.......................................................................................264 Solving basic printer problems..............................................................................................................264 Printer control panel display is blank or displays only diamonds..........................................................264 Solving printing problems.....................................................................................................................264 Multiple‑language PDFs do not print .............................................................................................................. 264 Error message about reading USB drive appears ........................................................................................... 264 Jobs do not print ............................................................................................................................................. 265 Confidential and other held jobs do not print ................................................................................................ 265 Job takes longer than expected to print ......................................................................................................... 266 Job prints from the wrong tray or on the wrong paper .................................................................................. 266 Incorrect characters print ............................................................................................................................... 266 Tray linking does not work.............................................................................................................................. 267 Large jobs do not collate................................................................................................................................. 267 Unexpected page breaks occur....................................................................................................................... 267 Solving copy problems..........................................................................................................................268 Copier does not respond ................................................................................................................................ 268 Scanner unit does not close ............................................................................................................................ 268 Poor copy quality ............................................................................................................................................ 268 Partial document or photo copies .................................................................................................................. 270 Solving scanner problems.....................................................................................................................270 Checking an unresponsive scanner ................................................................................................................. 270 Scan was not successful .................................................................................................................................. 270 Scanning takes too long or freezes the computer .......................................................................................... 271 Poor scanned image quality............................................................................................................................ 271 Partial document or photo scans .................................................................................................................... 271 Cannot scan from a computer ........................................................................................................................ 272 Solving fax problems.............................................................................................................................272 Caller ID is not shown ..................................................................................................................................... 272 Cannot send or receive a fax .......................................................................................................................... 272 Can send but not receive faxes ....................................................................................................................... 274 Can receive but not send faxes ....................................................................................................................... 274 Received fax has poor print quality ................................................................................................................ 275 Solving option problems........................................................................................................................276 Option does not operate correctly or quits after it is installed ...................................................................... 276 Paper trays ...................................................................................................................................................... 276 2000‑sheet tray............................................................................................................................................... 277 Envelope feeder .............................................................................................................................................. 277 Output options................................................................................................................................................ 277 Flash memory card ......................................................................................................................................... 278 Hard disk with adapter ................................................................................................................................... 278 Internal Solutions Port .................................................................................................................................... 278 Memory card .................................................................................................................................................. 278 Contents10 Downloaded From ManualsPrinter.com Manuals