Lexmark X342n User Manual
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Error messages troubleshooting 91 Error messages troubleshooting ProblemSolution Change MediaPress 1 to change the size and/or type of media, or press 2 to ignore the error message. Note:To continue the job, press Start. To cancel the job, press Stop. Close Front DoorClose the front cover until it locks. Load ManualLoad print media into the manual feeder. For more information, see Loading paper in the manual feeder on page 32. Load MediaLoad paper in the paper tray. For more information, see Loading paper in the paper tray on page 28. USB Not ConnectedCheck the USB connection at the MFP and at the computer. QLINK Not FoundRestart the computer. If the error message still appears after restarting the computer: 1Insert the Software and Documentation CD. 2Install the QLINK software. Digital Line DetectedMake sure the MFP is connected to an analog telephone line. No dial toneMake sure cable connections for the following hardware are secure, if applicable: Power supply Telephone Handset Answering machine Check the telephone wall jack. 1Plug a telephone into the wall jack. 2Listen for a dial tone. 3If you do not hear a dial tone, plug a different telephone into the jack. 4If you still do not hear a dial tone,connect the printer to a different telephone jack. Line BusyPlace a test call to the telephone number to which you want to send a fax to make sure that it is working correctly. No answer Fax failedResend the fax. If the fax still fails, see Cannot send or receive a fax on page 89. Scanner Locked, Unlock Scanner1Open the top cover. 2Move the switch to the left of the scanner glass to the unlock position. 31 Defective Print CartridgeRemove the defective toner cartridge, and install a new Lexmark toner cartridge. For supplies information, see on page 69. 32 Unsupported Print Cartridge 33 Change Cartridge Downloaded From ManualsPrinter.com Manuals
Error messages troubleshooting 92 34 Short paperMake sure the correct media type and size have been selected for the existing print job. For more information, see Setting the paper type and size on page 35. Press Start to resume printing Note:Pressing Start may truncate the print job. or Press Stop to cancel the job. Note:You cannot cancel an incoming fax. 37 Insufficient Collation Area 38 Memory FullThe MFP does not have enough memory to process the job. Press Start to resume printing or Press Stop to cancel the job. Note: Clearing the error message in this way may cause some of the job to be lost. You cannot cancel an incoming fax. If possible, break larger jobs into smaller jobs. Turn Collate off. For more information, see Printing collated copies on page 40. 84 Photoconductor Near LifePress Start to clear the message and return to the previous status. Press Stop to cancel the job. Note:You cannot cancel an incoming fax. Replace the photoconductor. For more information, see Replacing the photoconductor on page 65. 84 Replace PhotoconductorReplace the photoconductor. For more information, see Replacing the photoconductor on page 65. Note:Normal printing will not resume until the photoconductor has been replaced. 88 Toner LowPress Start to resume printing. Press Stop to cancel the job. Extend the life of the toner cartridge by redistributing the toner. For more information, see Redistributing toner on page 63. If the error message reappears after redistributing the toner, replace the toner cartridge. For more information, see Installing a toner cartridge on page 62. 200.xx Paper JamSee 200/201 Paper Jam on page 77. 201.xx Paper Jam 202.xx Paper JamSee 202 Paper Jam on page 80. ProblemSolution Downloaded From ManualsPrinter.com Manuals
Error messages troubleshooting 93 241.xx Paper JamSee 241/242 Paper Jam on page 81. 242.xx Paper Jam 251.xx Paper JamSee 251 Paper Jam on page 82. 290 Scanner Jam See 290/291/292 Scanner Jam on page 83. 291 Scanner Jam 292 Scanner Jam 9**.xx Service1Turn the power off for one minute. 2Turn the power on. If the error message reappears, call a Lexmark service representative. For authorized service representatives in your area, visit www.lexmark.com. ProblemSolution Downloaded From ManualsPrinter.com Manuals
Notices 94 Notices Electronic emission notices Federal Communications Commission (FCC) compliance information statement Part 15 The Lexmark X340 (7003-100), X340n (7003-x050), and X342n (7003-110) have been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult your point of purchase or service representative for additional suggestions. The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the users authority to operate this equipment. Note:To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 12A2405 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations. Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 232–3000 Part 68 This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone company. This equipment uses the RJ–11C Universal Service Order Code (USOC) jack. A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and Downloaded From ManualsPrinter.com Manuals
Notices 95 Notices modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact your local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will notify the customer as soon as possible. You will also be advised of your right to file a complaint with the FCC. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.Lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International, Inc. See the previous paragraph for contact information. Connection to par ty line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified by UL (Underwriters Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized safety certification body in the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long–distance transmission charges.) See the section in this publication entitled Setting the Station ID on page 49 in order to program this information into your fax machine. Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference–Causing Equipment Regulations. Avis de conformité aux normes de l’industrie du Canada Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Downloaded From ManualsPrinter.com Manuals
Notices 96 Notices European Community (EC) directives conformity Declaration of Conformity with Regard to the EU Directive 1999/5/EC (R&TTE Directive) in languages of the European Community. English Hereby, Lexmark International Inc., declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Suomi Valmistaja Lexmark International Inc. vakuuttaa täten, että tämän tuotteen tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen. Nederlands Hierbij verklaart Lexmark International Inc. dat dit product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Bij deze verklaart Lexmark International Inc. dat dit product voldoet aan de essentiële eisen en aan de overige relevante bepalingen van richtlijn 1999/5/EG. Français Par la présente Lexmark International Inc. déclare que le produit est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/ CE Pa r la présente, Lexmark International Inc. déclare que ce produit est conforme aux exigences essentielles et aux autres dispositions de la directive 1999/5/CE qui lui sont applicables Svenska Härmed intygar Lexmark International Inc. att denna produkt står iöverensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG. Dansk Undertegnede Lexmark International Inc. erklærer herved, at følgende produkt overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF Deutsch Hiermit erklärt Lexmark International Inc., dass sich dieses Produkt in Übereinstimmung mit den grundlegenden Anforderungen und den anderen relevanten Vorschriften der Richtlinie 1999/5/EG befindet. (BMWi) Hiermit erklärt Lexmark International Inc. die Übereinstimmung des Produkts mit den grundlegenden Anforderungen und den anderen relevanten Festlegungen der Richtlinie 1999/5/EG. (Wien) ΕλληνικάΜε την παρούσα Lexmark International Inc. δηλώνει ότι το παρόν προϊόν συµµορφώνεται προς τις ουσιώδεις απαιτήσεις και τις λοιπές σχετικές διατάξεις της οδηγίας 1999/5/EK. Italiano Con la presente Lexmark International Inc. dichiara che questo prodotto è conforme ai requisiti essenziali e alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Español Por medio de la presente Lexmark International Inc. declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE Po r t u g uês A Lexmark International Inc. declara que este produto está em conformidade com os requisitos essenciais e outras provisões da Directiva 1999/5/CE. Èesky Spoleènost Lexmark International Inc. tímto prohlašuje, že tento výrobek vyhovuje základním požadavkùm a dalším ustanovením smìrnice 1999/5/EC, které se na tento výrobek vztahují. Downloaded From ManualsPrinter.com Manuals
Notices 97 Notices This product is in conformity with the protection requirements of EC Council directives 89/336/EEC, 73/23/ EEC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibilityand safety of electrical equipment designed for use within certain voltage limits and on radio equipment andtelecommunications terminal equipment. The Official Declaration of Conformity may be viewed at www.lexmark.com/rtte. Compliance is indicated by the following CE marking: This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950. Japanese VCCI notice Malti MagyarA Lexmark International Inc. ezennel kijelenti, hogy ez a termék megfelel az 1999/5/ EC direktíva alapvetõ követelményeinek és más vonatkozó rendelkezéseinek. EestiKäesolevaga kinnitab Lexmark International Inc. selle seadme vastavust direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele. Latviski Ar ðo Lexmark International Inc. deklarç, ka ðis produkts atbilst Direktîvas 1999/5/EK bûtiskajâm prasîbâm un citiem ar to saistîtajiem noteikumiem. Lithuanian Lexmark International Inc. deklaruoja, kad šis gaminys tenkina 1999/5/EB Direktyvos esminius reikalavimus ir kitas šios direktyvos nuostatas. PolskiFirma Lexmark International Inc. deklaruje z pe³n¹ odpowiedzialnoœci¹, ¿e ten produkt spe³nia podstawowe wymagania i odpowiada warunkom zawartym w dyrektywie 1999/5/WE. SlovakLexmark International Inc. týmto vyhlasuje, že tento výrobok vyhovuje technickým požiadavkám a ïalším ustanoveniam smernice 1999/5/ES, ktoré sa na tento výrobok vzt’ahujú. SlovenšèinaDružba Lexmark International Inc. s tem izjavlja, da je ta naprava skladna z bistvenimi zahtevami in drugimi ustreznimi doloèili direktive 1999/5/EC. Downloaded From ManualsPrinter.com Manuals
Notices 98 Notices Korean MIC statement If this symbol appears on your product, the accompanying statement is applicable. Mercury statement This product contains mercury in the lamp (
Notices 99 Notices The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another. South Africa telecommunications notice This modem must be used in conjunction with an approved surge protection device when connected to the PSTN. Using this product in Germany This product requires a German billing tone filter (Lexmark part number 14B5123) to be installed on any line which receives metering pulses in Germany. Metering pulses may or may not be present on analog lines in Germany. The subscriber may request that metering pulses be placed on the line, or can have them removed by calling the German network provider. Normally, metering pulses are not provided unless specifically requested by the subscriber at the time of installation. Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland. German GS mark notice Model: Lexmark X34x Series Machine type: 7003-xxx Mailing address Lexmark Deutschland GmbH Postfach 1560 63115 Dietzenbach Physical address Lexmark Deutschland GmbH Max-Planck-Straße 12 63128 Dietzenbach Phone: 0180 - 564 56 44 (Product Information) Phone: 01805 - 00 01 15 (Technical Support) E-mail: [email protected] Downloaded From ManualsPrinter.com Manuals
Notices 100 Notices Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Printer energy consumption The following table documents the power consumption characteristics of the printer. The power consumption levels listed in the previous table represent time–averaged measurements. Instantaneous power draws may be substantially higher than the average. Power Saver This printer is designed with an energy–saving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity. The Power Saver Mode is automatically engaged after this printer is not used for a specified period of time, called the Power Saver Timeout. The factory default Power Saver Timeout is 30 minutes for the Lexmark X340. By using the printer configuration menus, the Power Saver Timeout can be modified between 1 minute and 240 minutes. Setting the Power Saver Timeout to a low value reduces energy consumption, but may increase the response time of the printer. Setting the Power Saver Timeout to a high value maintains a fast response, but uses more energy. Total energy usage It is sometimes helpful to calculate the total printer energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time the printer spends in each mode in order to calculate energy usage. The total printer energy usage is the sum of each modes energy usage. 1–meter average sound pressure, dBA Printing 52 Scanning 48 Copying 52 Idling 30 ModeDescriptionPower consumption Printing Printer is generating hard copy output 420 W Ready Printer is waiting for a print job 70 W Power Saver Printer is in energy saving mode 13 W Off Printer is plugged into a wall outlet, but switch is turned off0 W Downloaded From ManualsPrinter.com Manuals