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Lexmark E462DTN User Manual

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Page 141

Standard Bin Full
Remove the stack of paper from the standard exit bin to clear the message.
Stopping
Wait for the message to clear.
Submitting selection
Wait for the message to clear.
Too many failed panel logins
The printer is now in a lockout mode because:
You attempted to log in too many times with an incorrect PIN
You attempted to log in using an incorrect password number for access to a printer feature, setting, or menu that
you do not have access to.
Note: There is a defined limit on the number of...

Page 142

Try one or more of the following:
Remove the toner cartridge, and then reinstall it.
Remove the toner cartridge, and then install a new one.
32.yy Cartridge part number unsupported by device
Remove the toner cartridge, and then install a supported one.
32 Replace unsupported cartridge
Remove the toner cartridge, and then install a supported one.
34 Short paper
Try one or more of the following:
Load the appropriate paper in the tray.
Press the up or down arrow button until Continue appears, and then press...

Page 143

37 Insufficient memory to collate job
Try one or more of the following:
Press the down arrow button until Continue appears, and then press  to print the portion of the job already
stored and begin collating the rest of the print job.
Cancel the current print job.
37 Insufficient memory, some Held Jobs were deleted
The printer deleted some held jobs in order to process current jobs. Press the down arrow button until Continue
appears, and then press 
 to clear the message.
38 Memory full
Try one or more of...

Page 144

51 Defective flash detected
Press the up or down arrow button until Continue appears, and then press  to clear the message and continue
printing.
Cancel the current print job.
52 Not enough free space in flash memory for resources
Try one or more of the following:
Press the up or down arrow button until Continue appears, and then press  to stop the defragment operation
and continue printing.
Downloaded fonts and macros not previously stored in flash memory are deleted.
Delete fonts, macros, and other...

Page 145

58 Too many flash options installed
Try one or more of the following:
Turn the printer off, and then remove extra flash options:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the excess flash memory.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
Press  to clear the message and continue printing.
58 Too many trays attached
1Turn the printer off.
2Unplug the power cord from the wall outlet.
Note: Optional trays lock together when stacked....

Page 146

1565 Emulation error, load emulation option
The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware
card.
To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com.
Solving basic printer problems
If there are basic printer problems, or the printer is unresponsive, make sure:
The power cord is plugged into the printer and a properly grounded electrical outlet.
The electrical outlet is not turned off...

Page 147

MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
Verify that you are using the correct printer software.
If you are using a USB port, make sure you are running a supported operating system and using compatible printer
software.
MAKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING
Make sure the internal print server is properly installed and that the printer is connected to the network. For
more information about installing a network printer, click View Users Guide and Documentation on...

Page 148

3Select Print as image.
4Click OK.
Job takes longer than expected to print
These are possible solutions. Try one or more of the following:
REDUCE THE COMPLEXITY OF THE PRINT JOB
Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the job.
CHANGE THE PAGE PROTECT SETTING TO OFF
1From the printer control panel, press .
2Press the up or down arrow button until Settings appears, and then press .
3Press the up or down arrow button until General Settings...

Page 149

MAKE SURE THE PAPER SIZE AND PAPER TYPE SETTINGS ARE THE SAME FOR EACH TRAY
1Print a menu settings page and compare the settings for each tray.
2If necessary, adjust the settings from the Paper Size/Type menu.
Note: None of the paper sources, trays, or feeders automatically sense the paper size. You must set the size from
the Paper Size/Type menu on the printer control panel or from the Embedded Web Server.
Large jobs do not collate
These are possible solutions. Try one or more of the following:
MAKE...

Page 150

Solving option problems
Option does not operate correctly or quits after it is installed
These are possible solutions. Try one or more of the following:
RESET THE PRINTER
Turn the printer off, wait for about 10 seconds, and then turn the printer on.
CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER
1Turn the printer off.
2Unplug the printer from the wall outlet.
3Check the connection between the option and the printer.
MAKE SURE THE OPTION IS INSTALLED
Print a menu settings page and check to see if...
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