Lenovo 3000 J Series Manual

							Note:   If you are running diagnostics from a diskette, when prompted, remove 
the first diskette and insert the second diskette. 
5. 
 
 Select the diagnostic test you want to run. Press the F1 key for additional help. 
6. 
 
 Remove the CD or diskette when the program finishes.
Running diagnostics from the Rescue and Recovery 
workspace 
If you do not have a diagnostic CD image or diagnostic diskette, you can run the 
PC-Doctor for DOS diagnostic program from the Rescue and Recovery workspace. 
To run diagnostics from the Rescue and Recovery workspace, use the following 
procedure: 
1. 
 
 Shut down the operating system and turn off the computer. 
2. 
 
 Repeatedly press and release the F11 key as you turn on the computer. 
3. 
 
 When you hear beeps or see a logo screen, stop pressing the F11 key. The 
Rescue and Recovery workspace opens. 
Note: 
 For some models, press the Esc key to enter Rescue and Recovery. 
4. 
 
 From the Rescue and Recovery workspace, select Diagnose hardware. 
5. 
 
 Follow the prompts on the screen. The computer will reboot. 
6. 
 
 When the computer restarts, the diagnostic program opens automatically. Select 
the diagnostic test you want to run. Press the F1 key for additional help.
PC-Doctor for Windows PE 
Depending upon your machine type and model, you either have PC-Doctor for 
DOS or PC-Doctor for Windows PE on each Lenovo computer. The PC-Doctor for 
Windows PE diagnostic program is part of the Rescue and Recovery workspace. 
Use PC-Doctor for Windows PE, if you are unable to start the Windows operating 
system or if PC-Doctor for Windows has not been successful in isolating a possible 
problem. 
Running diagnostics from the Rescue and Recovery 
workspace 
Yo u can run the PC-Doctor for Windows PE diagnostic program from the Rescue 
and Recovery workspace. To run diagnostics from the Rescue and Recovery 
workspace, use the following procedure: 
1. 
 
 Shut down the operating system and turn off the computer. 
2. 
 
 Repeatedly press and release the F11 key as you turn on the computer. 
3. 
 
 When you hear beeps or see a logo screen, stop pressing the F11 key. The 
Rescue and Recovery workspace opens. 
4. 
 
 From the Rescue and Recovery workspace, select Diagnose hardware. 
5. 
 
 The diagnostic program opens automatically. Select the diagnostic test you 
want to run. Press the F1 key for additional help. 
6. 
 
 Follow the instructions on the screen.
Note:
   Rescue media includes PC-Doctor for Windows PE. For more information 
about rescue media, see the User Guide for the computer.
 
Chapter 5. Diagnostics 45 
						

							Navigating through the diagnostics programs 
Use the cursor movement keys to navigate within the menus. 
v   
 The Enter key is used to select a menu item. 
v 
 
 The Esc key is used to back up to the previous menu. 
v 
 
 For online help select F1.
Running tests 
There are four ways to run the diagnostic tests. 
v 
 
 Using the cursor movement keys, highlight Run Normal Test or Run Quick Test 
from the Diagnostics menu and then press Enter. 
This automatically runs a pre-defined group of tests from each test category. 
Run Normal Test runs a more extensive set of tests than does Run Quick Test 
and takes longer to complete. 
v 
 
 Press F5 to automatically run all selected tests in all categories. 
v 
 
 From within a test category, press Ctrl-Enter to automatically run only the 
selected tests in that category. 
v 
 
 Using the cursor movement keys, highlight a single test within a test category, 
and then press Enter. This runs only that test.
Press
 Esc at any time to stop the testing process. 
Test results (N/A, PASSED, FAILED, ABORTED) are displayed in the field beside 
the test description and in the test log. See “Viewing the test log” on page 49. 
To select one or more tests, use the following procedure. 
1.   
 Open the corresponding test category. 
2. 
 
 Using the cursor movement keys, highlight the desired test. 
3. 
 
 Press the space bar. 
A selected test is marked by >>. Pressing the space bar again de-selects a test 
and removes the >>. 
4. 
 
 Repeat steps 2 and 3 above to select all desired tests.
Test results 
Diagnostics test results produce the following error code format: 
 Function 
Code 
Failure Type DeviceID Date ChkDigits Text
 
 
v 
 
 Function Code: 
Represents the feature or function within the PC. 
v 
 
 Failure Type: 
Represents the type of error encountered. 
v 
 
 DeviceID: 
Contains the component’s unit-ID which corresponds to either a fixed disk 
drive, removable media drive, serial or parallel port, processor, specific RIMM, 
or a device on the PCI bus. 
v 
 
 Date: 
 
46 Lenovo 3000 J Series 
						

							Contains the date when the diagnostic test was run. The date is retrieved from 
CMOS and displayed using the YYYYMMDD format. 
v   
 ChkDigits: 
Contains a 2-digit check-digit value to ensure the following: 
– 
 
 Diagnostics were run on the specified date. 
– 
 
 Diagnostics were run on the specified computer. 
– 
 
 The diagnostic error code is recorded correctly.
v
   
 Text: 
Description of the error.
Note:
   See “Diagnostic error codes” on page 56 for error code listings. 
Fixed disk advanced test (FDAT) 
PC-Doctor Fixed-Disk1 Advanced Test module (FDAT) is a full-featured highly 
configurable fixed-disk test suite. The configurable capabilities of FDAT allow 
users to enable or disable specific tests, enable or disable testing features, control 
the test log detail, alter testing parameters, and so on. FDAT tests for and reports 
most commonly found errors on a fixed-disk drive and is able to test up to 128 
SCSI and 4 IDE drives (up to 132 total drives). 
Drive information is gathered through FDAT’s enumeration of available devices 
and user specific configuration parameters located in the FDAT.INI. FDAT uses 
information supplied by these features to indicate specifically what devices are 
available for test, what tests are available for the device, device properties, and so 
on. To change testing parameters, you modify the FDAT.INI file in PC Doctor for 
DOS. 
FDAT consists of the following subtests and features. 
Fixed-Disk Tests: 
v 
 
 Seek Tests: - checks the physical operation of the drive head. 
– 
 
 Linear Seek 
– 
 
 Random Seek 
– 
 
 Min-Max Seek 
– 
 
 Butterfly Seek
v
   
 Verify Tests: - checks the integrity of the data present on the media. 
– 
 
 Linear Verify 
– 
 
 Random Verify
v
   
 Surface Scan Tests: - checks the drive media for defects. 
– 
 
 Surface Scan (Linear) 
– 
 
 Surface Scan (Aggressive) - this is disabled for normal customer use. 
– 
 
 Surface Scan (Random)
v
   
 Self-monitoring, Analysis and Reporting Technology (SMART) - checks the 
SMART functionality for drives that support SMART. 
– 
 
 Start SMART Self-Test
Other
 Test Features: 
1. The terms fixed disk and hard disk are used interchangeably. 
 
Chapter 5. Diagnostics 47 
						

							v   
 Write-Splice Repair - detects and corrects Error Correction Code errors during 
Verify tests. 
v 
 
 Auto Spin Down - a gradual spin down of the drive platters to avoid damaging 
the media. 
v 
 
 Manufacturer Log - an in-depth manufacturer supported log of errors on the 
drive.
Multitasking:
 
To allow simultaneous testing of multiple hard drives whenever possible, the 
FDAT module is written as a set of multitasking functions. Each drive under test 
can run the same test or run a different test at the same time. Each subtest is 
written to handle a single test pass and all test variables are kept track of in a 
structure unique for each drive. 
However, when testing IDE drives, FDAT will not perform simultaneous testing of 
IDE drives that are attached to the same IDE cable. For example, if FDAT is testing 
four IDE drives on a PC, it will perform simultaneous testing on drives 1 and 3 
first (master drives), then perform tests on 2 and 4 (slave drives). FDAT will also 
perform simultaneous testing on a master and slave that are on separate IDE 
cables, but will not perform simultaneous tests on a master and slave on the same 
IDE cable. This generally increases the amount of time needed to test multiple IDE 
drives. 
Another limitation of FDAT’S multitasking capability is the use of Ultra DMA 
(UDMA). Only one drive at a time can access the UDMA channel and the UDMA 
channel buffer must be kept high in order to maintain a speed advantage over 
other data transfer modes. In order to use the UDMA channel during testing, users 
must disable the multitasking feature. 
Destructive versus non-destructive testing: 
Most of the tests found in FDAT are non-destructive. This means that PC-Doctor 
program will preserve any data that is present on the tested media prior to 
beginning any destructive operations (such as write operations). However, users 
can run certain tests in destructive mode (i.e. surface scan tests). Destructive tests 
will speed up testing because FDAT does not preserve the data on the media prior 
to the test beginning. Unlike non-destructive tests, any data present on the media 
prior to the test beginning is lost. 
FDAT allows for enabling or disabling destructive tests, as well as specifying a 
range of destructive and non-destructive sectors on the tested drive. This is done 
through the configuration of the FDAT.INI. If destructive and non-destructive 
ranges somehow overlap, then the overlapped area is considered non-destructive. 
For example, if users specify both destructive and non-destructive ranges as the 
same, then the entire drive is tested as non-destructive. 
Quick and Full erase - hard drive 
The diagnostics program offers two hard drive format utilities: 
v   
 Quick Erase Hard Drive 
v 
 
 Full Erase Hard Drive
The
 Quick Erase Hard Drive provides a DOS utility that performs the following: 
v   
 Destroys the Master Boot Record (MBR) on the hard drive. 
 
48 Lenovo 3000 J Series 
						

							v   
 Destroys all copies of the FAT Table on all partitions (both the master and 
backup). 
v 
 
 Destroys the partition table. 
v 
 
 Provides messages that warn the user that this is a non-recoverable process.
The
 Full Erase Hard Drive provides a DOS utility that performs the following: 
v   
 Performs all the steps in Quick Erase. 
v 
 
 Provides a DOS utility that writes random data to all sectors of the hard drive. 
v 
 
 Provides an estimate of time to completion along with a visual representation of 
completion status. 
v 
 
 Provides messages that warn the user about non-recoverable process.
 Important: Make sure that all data is backed up before using the Quick or Full Erase 
functions.
 
 
To select the Quick Erase or Full Erase Hard Drive utility, use the following 
procedure: 
1. 
 
 Select the UTILITY option on the toolbar and press Enter. 
2. 
 
 Select either the QUICK ERASE or FULL ERASE HARD DISK option and 
follow the instructions.
Viewing the test log 
Errors reported by the diagnostic test will be displayed by the program as a failed 
test. 
To view details of a failure or to view a list of test results, use the following 
procedure from any test category screen: 
1. 
 
 Press F3 to activate the log file. 
2. 
 
 Press F3 again to save the file to diskette or press F2 to print the file.
 
Chapter 5. Diagnostics 49 
						

							50 Lenovo 3000 J Series 
						

							Chapter 6. Using the Setup Utility 
The Setup Utility program is stored in the electrically erasable programmable 
read-only memory (EEPROM) of the computer. The Setup Utility program is used 
to view and change the configuration settings of the computer, regardless of which 
operating system you are using. However, the operating-system settings might 
override any similar settings in the Setup Utility program. 
Starting the Setup Utility program 
To start the Setup Utility program, do the following: 
1.   
 If the computer is already on when you start this procedure, shut down the 
operating system and turn off the computer. 
2. 
 
 Press and hold the F1 key then turn on the computer. When you hear multiple 
beeps, release the F1 key. 
Notes: 
 
a. 
 
 If you are using a USB keyboard and the Setup Utility program does not 
display using this method, repeatedly press and release the F1 key rather 
than leaving it pressed when turning on the computer. 
b. 
 
 If a user password or an administrator/supervisor password has been set, 
the Setup Utility program menu is not displayed until you type the 
password. See “Using passwords” for more information.
The
 Setup Utility might start automatically when POST detects that hardware has 
been removed or new hardware has been installed in the computer. 
Viewing and changing settings 
The Setup Utility program menu lists items that identify system configuration 
topics. 
When working with the Setup Utility program menu, you must use the keyboard. 
The keys used to perform various tasks are displayed at the bottom of each screen. 
Using passwords 
Passwords might be set to provide security for the computer and data. There are 
two types of passwords: a user password and an administrator or supervisor 
password. A password of either type does not have to be set to use the computer. 
If either password is set, read the following sections. 
User Password 
The user password feature deters unauthorized persons from gaining access to the 
computer. 
Setting, changing, and deleting a user password 
To set, change, or delete a user password, do the following: 
Note:   A password can be any combination of up to eight characters (A- Z, a-z, and 
0-9).
 
© Lenovo 2006. Portions © IBM Corp. 2005, 2006. 51  
						

							1.   
 Start the Setup Utility program (see “Starting the Setup Utility program” on 
page 51). 
2. 
 
 From the Setup Utility program menu, select Set User Password and press 
Enter. 
3. 
 
 The password dialog box will be displayed. Type the new password, and press 
Enter. 
4. 
 
 When prompted to confirm the password, type the password again. If you type 
the password in correctly, the password will be installed. 
To delete a previously set user password, do the following: 
Note: 
 When prompted for a password, you can type either your user or 
administrator/supervisor password. 
1. 
 
 From the Setup Utility program menu, select Set User Password and press 
Enter. A message will display that indicates the password has been disabled. 
2. 
 
 Press any key to continue.
Administrator or Supervisor Password 
Setting an Administrator or Supervisor Password deters unauthorized persons 
from changing configuration settings. 
After an Administrator or Supervisor Password is set, a password prompt is 
displayed each time you try to access the Setup Utility program. If the wrong 
password is typed, an error message is displayed. If the wrong password is typed 
three times, you must turn the computer off and start again. 
If both the user and administrator/supervisor passwords are set, either password 
can be typed. However, to change any configuration settings, you must use the 
administrator/supervisor password. 
Setting, changing, and deleting an administrator/supervisor 
password 
To set, change, or delete an administrator/supervisor password, do the following: 
Note: 
 A password can be any combination of up to eight characters (A- Z, a-z, and 
0-9). 
1. 
 
 Start the Setup Utility program (see “Starting the Setup Utility program” on 
page 51). 
2. 
 
 From the Setup Utility program menu, select Set Administrator Password or 
Set Supervisor Password and press Enter. 
3. 
 
 The password dialog box will be displayed. Type the new password, and press 
Enter. 
4. 
 
 When prompted to confirm the password, type the password again. If you type 
the password correctly, the password will be installed. 
To delete a previously set administrator/supervisor password, do the following: 
Note: 
 When prompted for a password, you must type your administrator/
supervisor
 password. 
1.   
 From the Setup Utility program menu, select Set Administrator Password 
orSet Supervisor Password and press Enter. A message will display that 
indicates the password has been disabled. 
2. 
 
 Press any key to continue.
 
52 Lenovo 3000 J Series 
						

							Selecting a startup device 
If the computer does not start up (boot) from a device such as the CD-ROM, 
diskette, or hard disk as expected, use one of the following procedures to select a 
startup device. 
Selecting a temporary startup device 
Use this procedure to startup from any boot device. 
Note:   Not all CDs, hard disks, and diskettes are startable (bootable). 
1. 
 
 Turn off the computer. 
2. 
 
 Press and hold the F12 key then turn on the computer. When the Startup 
Device Menu (Boot Menu) appears, release the F12 key. 
Note: 
 If you are using a USB keyboard and the Startup Device Menu does not 
display using this method, repeatedly press and release the F12 key 
rather than leaving it pressed when turning on the computer. 
3. 
 
 Select the desired startup device from the Startup Device Menu and press Enter 
to begin.
Note:
   Selecting a startup device from the Startup Device (Boot) menu does not 
permanently change the startup sequence. 
Changing the startup device sequence 
To view or change the primary or automatic power-on startup sequence, do the 
following: 
1. 
 
 Start the Setup Utility program (see “Starting the Setup Utility program” on 
page 51). 
2. 
 
 Select Advanced BIOS features. 
3. 
 
 Select the sequence of devices for the First Boot Device, the Second Boot 
Device, and the Third Boot Device. 
4. 
 
 Press Esc to return to the Setup Utility program menu. 
5. 
 
 Select Save & Exit Setup. 
If you have changed these settings and want to return to the default settings, press 
(N) when the Save and Exit dialog box is displayed. 
Exiting from the Setup Utility program 
When you finish viewing or changing settings, press Esc to return to the Setup 
Utility program menu (you might have to press Esc several times). If you want to 
save the new settings, select Save & Exit Setup before you exit. Otherwise, your 
changes will not be saved. 
 
Chapter 6. Using the Setup Utility 53 
						

							54 Lenovo 3000 J Series