Lenovo 3000 J Series Manual

							PRECAUCIÓN: 
Cuando sustituya una batería de litio, utilice solamente una batería número de 
pieza 33F8354 u otra de tipo equivalente recomendada por el fabricante. Si su 
sistema dispone de un módulo que contiene una batería de litio, reemplácelo 
sólo con el mismo tipo de módulo, del mismo fabricante. La batería contiene 
litio y puede explotar si no se utiliza, manipula o desecha correctamente. 
No debe: 
v   
 Arrojarla al agua o sumergirla en ella 
v 
 
 Exponerla a temperaturas superiores a 100°C (212°F) 
v 
 
 Repararla o desmontarla 
Deshágase de la batería según especifiquen las leyes o normas locales. 
 
 
 
PRECAUCIÓN: 
Cuando haya productos láser (como unidades de CD-ROM, unidades de DVD, 
dispositivos de fibra óptica o transmisores) instalados, tenga en cuenta lo 
siguiente: 
v   
 No quite las cubiertas. Si quita las cubiertas del producto láser, podría quedar 
expuesto a radiación láser peligrosa. Dentro del dispositivo no existe ninguna 
pieza que requiera servicio técnico. 
v 
 
 Si usa controles o ajustes o realiza procedimientos que no sean los 
especificados aquí, podría exponerse a radiaciones peligrosas.
 
 
 
PELIGRO 
Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 
3B. Tenga en cuenta lo siguiente: 
Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo 
láser, ni siquiera con instrumentos ópticos, y evite exponerse directamente al 
rayo láser. 
 
Chapter 2. Safety information 35 
						

							≥18 kg ≥32 kg ≥55 kg 
 
 
PRECAUCIÓN: 
Adopte procedimientos seguros al levantar el equipo. 
 
  
   
PRECAUCIÓN: 
El botón de control de alimentación del dispositivo y el interruptor de 
alimentación de la fuente de alimentación no desconectan la corriente eléctrica 
suministrada al dispositivo. Además, el dispositivo podría tener más de un cable 
de alimentación. Para suprimir toda la corriente eléctrica del dispositivo, 
asegúrese de que todos los cables de alimentación estén desconectados de la 
toma de corriente. 
1 2
   
 
 
36 Lenovo 3000 J Series 
						

							Chapter 3. General information 
This chapter provides general information that applies to all machine types 
supported by this publication. 
The Lenovo Care program 
Use the Lenovo Care program for general information about the use, operation, 
and maintenance of the computer. The Lenovo Care program also contains 
information to help solve problems and get repair service or other technical 
assistance. The Lenovo Care program is preinstalled on most Lenovo 3000 J Series 
products. 
Additional information resources 
If you have Internet access, the most up-to-date information for the computer is 
available from the World Wide Web. 
Yo u can find the following information: 
v   
 CRU removal and installation instructions 
v 
 
 Publications 
v 
 
 Troubleshooting information 
v 
 
 Parts information 
v 
 
 Downloads and drivers 
v 
 
 Links to other useful sources of information
To
 access this information, point your browser to http://www.lenovo.com/
support/.
 
 
© Lenovo 2006. Portions © IBM Corp. 2005, 2006. 37  
						

							Specifications 
This section lists the physical specifications for the computer. 
Machine types 7387, 7388, 7389, 7393, 7394, and 7395 
 Dimensions 
   
 
Width: 180 mm (7.09 in.) 
   
 
Height: 392 mm (15.43 in.) 
   
 
Depth: 445 mm (17.52 in.)
Weight
 
   
 
Minimum configuration as shipped: 9.1kg (20.06 lbs) 
   
 
Maximum configuration: 10.2 kg (22.5 lbs)
Environment
 
   
 
Air temperature: 
   
 
System on: 10° to 35°C (50° to 95°F) 
   
 
System off: 10° to 60°C (50° to 140°F) 
   
 
Maximum altitude: 914 m (3000 ft) 
Note: The maximum altitude, 914 m (3000 ft), is the maximum altitude at which the specified air 
temperatures apply. At higher altitudes, the maximum air temperatures are lower than those specified.
 
 
 Humidity: 
   
 
System on: 10% to 80% 
   
 
System off: 10% to 90%
Electrical
 input 
   
 
Input voltage: 
   
 
Low range: 
   
 
Minimum: 100V ac 
   
 
Maximum: 127V ac 
   
 
Input frequency: 50-60 Hz 
   
 
Voltage switch setting: 115V ac
 
 
 High range: 
   
 
Minimum: 200V ac 
   
 
Maximum: 240V ac 
   
 
Input frequency: 50-60 Hz 
   
 
Voltage switch setting: 230V ac
 
 
 Input kilovolt-amperes (kVA) (approximate): 
   
 
Minimum configuration as shipped: 0.158 kVA 
   
 
Maximum configuration: 0.213 kVA 
 
 
38 Lenovo 3000 J Series 
						

							Machine types 7390, 7391, 7392, 7396, 7397, and 7398 
This section lists the physical specifications for the computer. 
 Dimensions 
   
 
Width: 331 mm (13.0 in.) 
   
 
Height: 108 mm (4.3 in.) 
   
 
Depth: 405 mm (15.9 in.)
Weight
 
   
 
Minimum configuration as shipped: 8.2 kg (18.0 lbs) 
   
 
Maximum configuration: 8.3 kg (18.2 lbs)
Environment
 
   
 
Air temperature: 
   
 
Operating at 0 - 3000 ft (914.4 m): 10° to 35°C (50° to 95°F) 
   
 
Operating at 3000 ft - 7000 ft (2134 m): 10° to 32°C (50° to 89.6°F) 
   
 
Non-operating: 10° to 43°C (50° to 110°F)
 
 
 Humidity: 
   
 
Operating: 10% to 80% 
   
 
Non-operating: 10% to 90% 
   
 
Transit: 8% to 90%
 
 
 Maximum altitude: 7000 ft (2133.6 m)
Electrical
 input 
   
 
Input voltage: 
   
 
Low range: 
   
 
Minimum: 100V ac 
   
 
Maximum: 127V ac 
   
 
Input frequency: 50/60 Hz 
   
 
Voltage switch setting: 115V ac
 
 
 High range: 
   
 
Minimum: 200V ac 
   
 
Maximum: 240V ac 
   
 
Input frequency: 50/60 Hz 
   
 
Voltage switch setting: 230V ac
 
 
 Input kilovolt-amperes (kVA) (approximate): 
   
 
Minimum configuration as shipped: 0.09 kVA 
   
 
Maximum configuration: 0.23 kVA
 
Chapter 3. General information 39 
						

							40 Lenovo 3000 J Series 
						

							Chapter 4. General Checkout 
 
Attention 
The drives in the computer you are servicing might have been rearranged or 
the drive startup sequence changed. Be extremely careful during write 
operations such as copying, saving, or formatting. Data or programs can be 
overwritten if you select an incorrect drive.
 General error messages appear if a problem or conflict is found by an application 
program, the operating system, or both. For an explanation of these messages, refer 
to the information supplied with that software package. 
Before replacing any FRUs, ensure that the latest level of BIOS is installed on the 
system. A down-level BIOS might cause false errors and unnecessary replacement 
of the system board. For more information on how to determine and obtain the 
latest level BIOS, see “BIOS levels” on page 207. 
Use the following procedure to help determine the cause of the problem: 
1.   
 Power-off the computer and all external devices. 
2. 
 
 Check all cables and power cords. 
3. 
 
 Set all display controls to the middle position. 
4. 
 
 Power-on all external devices. 
5. 
 
 Power-on the computer. 
v 
 
 Look for displayed error codes 
v 
 
 Listen for beep codes 
v 
 
 Look for readable instructions or a main menu on the display. 
If you did not receive the correct response, proceed to step 6. 
If you do receive the correct response, proceed to step 7. 
6. 
 
 Look at the following conditions and follow the instructions: 
v 
 
 If you hear beep codes during POST, go to “Beep symptoms” on page 77. 
v 
 
 If the computer displays a POST error, go to “POST error codes” on page 78. 
v 
 
 If the computer hangs and no error is displayed, continue at step 7.
7.
   
 Run the Diagnostic programs. See Chapter 5, “Diagnostics,” on page 43. 
v 
 
 If you receive an error, replace the part that the diagnostic program calls out 
or go to “Diagnostic error codes” on page 56. 
v 
 
 If the test stops and you cannot continue, replace the last device tested.
Problem determination tips 
Due to the variety of hardware and software combinations that can be 
encountered, use the following information to assist you in problem determination. 
If possible, have this information available when requesting assistance from Service 
Support and Engineering functions. 
v 
 
 Machine type and model 
v 
 
 Processor or hard disk upgrades 
v 
 
 Failure symptom 
– 
 
 Do diagnostics indicate a failure? 
 
© Lenovo 2006. Portions © IBM Corp. 2005, 2006. 41  
						

							–   
 What, when, where, single, or multiple systems? 
– 
 
 Is the failure repeatable? 
– 
 
 Has this configuration ever worked? 
– 
 
 If it has been working, what changes were made prior to it failing? 
– 
 
 Is this the original reported failure?
v
   
 Diagnostics version 
– 
 
 Type and version level
v
   
 Hardware configuration 
– 
 
 Print (print screen) configuration currently in use 
– 
 
 BIOS level
v
   
 Operating system software 
– 
 
 Type and version level
Note:
   To eliminate confusion, identical systems are considered identical only if 
they: 
1. 
 
 Are the exact machine type and models 
2. 
 
 Have the same BIOS level 
3. 
 
 Have the same adapters/attachments in the same locations 
4. 
 
 Have the same address jumpers/terminators/cabling 
5. 
 
 Have the same software versions and levels 
6. 
 
 Have the same Diagnostic Diskettes (version) 
7. 
 
 Have the same configuration options set in the system 
8. 
 
 Have the same setup for the operating system control files
Comparing
 the configuration and software set-up between “working and 
non-working” systems will often lead to problem resolution.
 
42 Lenovo 3000 J Series 
						

							Chapter 5. Diagnostics 
Diagnostic programs are used to test hardware components of the computer and 
report operating-system-controlled settings that can cause hardware failures. There 
are two diagnostic programs preinstalled on the computer to help diagnose 
problems: 
v   
 PC-Doctor for Windows (used when diagnosing problems while running the 
Windows operating system) 
v 
 
 PC-Doctor for DOS or PC-Doctor for Windows PE, depending upon your 
machine type and model (used when your Windows operating system will not 
start)
Notes:
   
1. 
 
 Yo u can download the latest version of the PC-Doctor for Windows and 
PC-Doctor for DOS diagnostic programs from http://www.lenovo.com/
support/.
 Type your machine type into the Use Quick Path field and click Go 
to find the downloadable files that are specific to the computer. 
2.   
 Log files are created when you run PC-Doctor for Windows and depending 
upon your machine type and model, PC-Doctor for DOS or PC-Doctor for 
Windows PE. Save and print the log files created by both diagnostic programs. 
The log file created by PC-Doctor for Windows is automatically saved in 
C:\PCDR\DETAILED.TXT.
PC-Doctor for Windows 
PC-Doctor for Windows is a diagnostic program that works through the Windows 
operating system. The PC-Doctor for Windows diagnostic program enables you to 
view symptoms and solutions for computer problems, access the Lenovo 
troubleshooting center, update system drivers, and review system information. 
To run PC-Doctor for Windows, open the Start menu from the Windows desktop, 
select All Programs, select PC-Doctor for Windows, and click PC-Doctor for 
Windows. Follow the instructions on the screen. For additional information about 
running the diagnostic program, refer to the PC-Doctor for Windows help system. 
If you still suspect a problem after PC-Doctor for Windows runs successfully, run 
PC-Doctor for DOS or PC-Doctor for Windows PE to help you diagnose the 
computer problem. 
PC-Doctor for DOS 
Depending upon your machine type and model, you either have 
PC-Doctor for DOS or PC-Doctor for Windows PE on each Lenovo computer. The 
PC-Doctor for DOS diagnostic program is part of the Rescue and Recovery 
workspace and runs independently of the Windows operating system. Use 
PC-Doctor for DOS, if you are unable to start the Windows operating system or if 
PC-Doctor for Windows has not been successful in isolating a possible problem. 
Yo u can run PC-Doctor for DOS from a diagnostic CD image or diagnostic 
diskettes that have been created. Yo u can also run PC-Doctor for DOS from the 
Rescue and Recovery workspace. 
 
© Lenovo 2006. Portions © IBM Corp. 2005, 2006. 43  
						

							Note:   It is important to create a diagnostic CD image or diagnostic diskettes in 
case PC-Doctor for DOS cannot be run from the Rescue and Recovery 
workspace. 
Creating a diagnostic CD image 
To create a diagnostic CD image, download a self-starting bootable CD image 
(known as an .iso image) of the diagnostic program from http://
www.lenovo.com/support/.
 After you download the image, you can create the CD 
using any CD burning software. 
If the computer does not have a CD burner or you do not have Internet access, see 
“Creating diagnostic diskettes.” 
Creating diagnostic diskettes 
To create diagnostic diskettes, download the PC-Doctor for DOS diagnostic 
program from http://www.lenovo.com/support/ onto two blank, formatted 
diskettes. 
If you do not have Internet access, create the diagnostic diskettes using the 
following procedure: 
Note:   Yo u will need a diskette drive on the computer or a USB diskette drive to 
complete this procedure. 
 
1.   
 Shut down the operating system and turn off the computer. 
 
2.   
 If you are using a USB diskette drive, plug it into the computer. 
 
3.   
 Repeatedly press and release the F11 key as you turn on the computer. 
 
4.   
 When you hear beeps or see a logo screen, stop pressing the F11 key. The 
Rescue and Recovery workspace opens. 
Note: 
 For some models, press the Esc key to enter Rescue and Recovery. 
 
5.   
 From the Rescue and Recovery workspace, select Create diagnostic disks. 
 
6.   
 Follow the instructions on the screen. 
 
7.   
 When prompted, insert a blank, formatted diskette into the diskette drive and 
continue to follow the instructions on the screen. 
 
8.   
 When the operation is complete, remove the diskette and click Quit. 
 
9.   
 Insert another blank, formatted diskette into the diskette drive and continue to 
follow the instructions on the screen. 
10. 
 
 When the operation is complete, remove the diskette and click Quit.
Running diagnostics from the CD or diskettes 
1. 
 
 If you are running diagnostics from diskettes using a USB diskette drive, plug 
in the USB drive.
Note:
   The optical drive or diskette drive must be selected in the startup 
sequence. See“Changing the startup device sequence” on page 53 for 
instructions on how to select the startup device. 
2. 
 
 Insert the CD or diskette. 
3. 
 
 Restart the computer. 
4. 
 
 When the diagnostics program opens, follow the instructions on the screen. 
 
44 Lenovo 3000 J Series