Konica Minolta magicolor 1650EN User Manual

Clearing Media Misfeeds 8-14
Clearing a Media Misfeed From Tray 2
1Pull out Tray 2 as far as possi-
ble.
2Lift up Tray 2 to remove it.
3Remove any misfed paper.
If necessary, remove the 
dust cover from Tray 1 
and close the tray.
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Clearing Media Misfeeds8-15
4Remove the lid from Tray 2, and 
then remove all paper from the 
tray.
5Fan the paper, and align its 
edges.
6Press down the media pressure 
plate to lock it into place.
7Load the media in Tray 2, and 
attach the lid.
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Clearing Media Misfeeds 8-16
8Reinsert Tray 2.
9Open and close the top cover to 
clear the misfeed message.
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Clearing Media Misfeeds8-17
Clearing a Media Misfeed from the Duplex Option
1Open the duplex cover.
2Carefully pull out the misfed 
media.
Always remove the mis-
fed media in the feed 
direction as shown only.
If the media misfeed 
occurs at the bottom feed 
slot and the media does 
not stick out enough to be 
removed, turn the dial at 
the right in the direction 
of the arrow until the 
media can be pulled out.
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Clearing Media Misfeeds 8-18
3Close the duplex cover.
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Solving Problems with Media Misfeeds8-19
Solving Problems with Media Misfeeds
Frequent misfeeds in any area indicate that area should be checked, 
repaired, or cleaned. Repeated misfeeds may also happen if you’re 
using unsupported print media.
Symptom Cause Solution
Several 
sheets go 
through the 
printer 
together.The front edges of 
the media are not 
even.Remove the media and even up the 
front edges, then reload it.
The media is moist 
from humidity.Remove the moist media and replace it 
with new,...

Solving Problems with Media Misfeeds 8-20
Media is 
misfeeding.The media is not cor-
rectly positioned in 
the tray.Remove the misfed media and reposi-
tion the media properly in the tray.
The number of sheets 
in the tray exceeds 
the maximum 
allowed.Remove the excess media and reload 
the correct number of sheets in the 
tray. 
The media guides are 
not correctly adjusted 
to the media size.Adjust the media guides in the Tray 1 
to match the size of the media.
Warped or wrinkled 
media is loaded in...

Solving Other Problems8-21
Solving Other Problems
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Symptom Cause Solution
Printer 
power is not 
on.The power cord is not 
correctly plugged into 
the outlet.Turn off the printer, confirm that the 
power cord is correctly plugged into the 
outlet, and then turn on the printer.
Something is wrong 
with the outlet con-
nected to the printer.Plug another electrical appliance into 
the outlet and see whether it operates 
properly.
The power switch is...

Solving Other Problems 8-22
Printing 
takes too 
much time.The printer is set to a 
slow printing mode 
(for example, thick 
stock).It takes more time to print with special 
media. When using regular paper, 
make sure that the media type is set 
properly in the driver.
The printer is set to 
power saving mode.It takes time for printing to start in 
power saving mode.
The job is very com-
plex.Wait. No action needed.
A toner cartridge for a 
different region is 
installed (
X INCOR-
RECT
 is displayed in...

Solving Other Problems8-23
Printer 
resets or 
turns off fre-
quently.The power cord is not 
correctly plugged into 
the outlet.Turn off the printer, confirm that the 
power cord is correctly plugged into the 
outlet, and then turn on the printer.
A system error 
occurred.Contact Technical Support with the 
error information.
You are 
experienc-
ing duplex 
problems.Media or settings are 
not correct.For autoduplexing, make sure that you 
have a duplex option installed.
Make sure that you are using...