Konica Minolta bizhub C10P User Manual

Cleaning the Printer 99
3Carefully close the duplex cover.
Cleaning the Media Feed Rollers for Tray 2
1Lift the printer off of Tray 2 and 
temporarily place it on a sturdy 
flat surface.
2Clean the media feed rollers by 
wiping them with a soft, dry 
cloth.
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Storing the Printer 100
3Lift the printer and reinstall it on 
top of Tray 2.
Storing the Printer
Note
If this printer is not to be used 
for an extended period of 
time, store the printer with the 
fuser separator levers raised 
(set to the envelope position).
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Storing the Printer 101
Note
Since a media misfeed or 
decreased print quality may 
occur, be sure to return the 
levers on the fuser unit to the 
setting for plain paper before 
printing on media other than 
envelopes.
 
 
 
 
 
 
 
 
 
 
 
 
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Storing the Printer 102
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Troubleshooting
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Introduction 104
Introduction
This chapter provides information to aid you in resolving printer problems you 
may encounter, or at least guide you to the proper sources for help. 
Printing a Configuration Page
Print a configuration page to verify the printer is configured correctly.
Printing the configuration pagePage 104
Preventing media misfeedsPage 105
Understanding the media pathPage 106
Clearing media misfeedsPage 106
Solving problems with media misfeedsPage 116
Solving other problemsPage 119...

Preventing Media Misfeeds 105
Preventing Media Misfeeds
Make sure that...
Media matches the printer specifications.
Media is flat, especially on the leading edge.
The printer is on a hard, flat, level surface.
You store media in a dry location away from moisture and humidity.
You remove transparencies from the output tray immediately after printing to 
avoid static buildup.
You always adjust the media guides in Tray 1 after inserting the media (a 
guide that is not properly adjusted can cause poor print...

Understanding the Media Path 106
Understanding the Media Path
Understanding the printer’s media path will help you locate media misfeeds.
1 Output tray
2 Transfer belt unit
3 Toner cartridge carousel
4 Drum cartridge
5 Tray 1
6 Tray 2 (optional)
7 Duplex option
8 Fuser unit
Clearing Media Misfeeds 
To avoid damage, always remove misfed media gently, without tearing it. Any 
piece of media left in the printer, whether large or small, can obstruct the 
media path and cause further misfeeds. Do not reload...

Clearing Media Misfeeds 107
Media Misfeed Messages and Clearing Procedures
Clearing a Media Misfeed in the Printer
1Pull the lever, and then open the 
top cover.
If there is paper in the 
output tray, remove it. 
Fold up the output tray 
before opening the top 
cover.
Do not touch the transfer 
belt.
Media Misfeed MessagePage Reference
PAPER JAM 
TRAY 1
Page 107
PAPER JAM 
FUSER
Page 107
PAPER JAM 
EXIT
Page 107
PAPER JAM 
TRANSFER
Page 107
PAPER JAM 
TRAY 2
Page 112
PAPER JAM 
DUPLEX
Page 114...

Clearing Media Misfeeds 108
2Carefully pull out the drum car-
tridge.
Note
Position the removed drum cartridge as 
shown in the illustration at the right.
 
Be sure to keep the drum cartridge 
horizontal and place it where it will not 
become dirty. Do not leave the drum 
cartridge removed for more than 15 
minutes, and do not place the removed 
drum cartridge in a location where it 
would be exposed to direct light (such 
as sunlight).
3Push the fuser separator levers 
back as far as possible....