Konica Minolta bizhub 43 User Manual

							bizhub 43
- 81 -
12 -  PC Functions
To scan a document from PaperPort:
1Click on File > Scan.
2Select the scanner of your choice: autofeed or flat-
bed scanner.
3Personalize the advanced scan properties by click-
ing on the link Adjust the quality of the scanned 
picture.
4Adjust the required settings and click on OK.
5Click on Scan, you can follow the scan progress on 
the screen.
Optical Character Recognition (OCR)
The optical character recognition function allows you to 
create a document editable in office software from a 
paper document or an image file.
Character recognition can only occur on printed 
characters, such as printer outputs or typed text.
1After scanning a document in the PaperPort work-
space, you can covert it into editable text.2Drag the view of the scanned document onto the 
NotePad icon  .
3The scanned text appears in the NotePad window.
Printing
The KONICA MINOLTA bizhub 43 PCL6 print driver is 
automatically installed on your PC when you install the 
KONICA MINOLTA bizhub 43 software.
Printing on the multifunction machine
The procedure to print a document on the multifunction 
machine from your PC is identical to that of a document in 
Windows.
1Use the Print command in the File menu of the ap-
plication currently open on the screen.
2Select the printer KONICA MINOLTA bizhub 43 
PCL6.
For more information on the print options, see the section 
Printing documents.
Fax communications
Fax communications enables you to:
• send documents by fax, from your machines scan-
ners, the hard disk or your PC screen;
• receive faxes;
• monitor communications, using various services: the 
outbox, the inbox, sent items, the send log and the re-
ception log.
Settings can be used to change how your machine deals 
with fax communications. You can change these settings 
to adapt fax communications to your needs. To do so, see 
the section Fax settings [84].
Note
If the PaperPort software is not installed on 
your PC, the scanned image will appear on 
your desktop in TIFF format.
Note
For more details on how to use this soft-
ware, consult the products on line help.
Downloaded From ManualsPrinter.com Manuals 
						

							- 82 -
bizhub 43
12 -  PC Functions
Presentation of the Fax window
 
Sending a fax
Sending a fax from the hard disk or from the 
machine
1Click on the   icon in the Companion Director 
window.2Click on New then on FAX.
3In the zone Sources, select Scanner if your docu-
ment is in paper format or Memory if the document 
is a computer file located on your hard disk (this file 
must be in TIFF or FAX format).
4To send your fax to a contact, enter his number in 
the Recipients field and click on   or select a con-
tact (or a group) from one of the address books in 
the field Address books and click on  .
>Repeat this operation as many times as neces-
sary (use the   button to delete a contact from 
the list of contacts).
5If necessary, set the advanced options (deferred 
sending and resolution), in the Advanced Options 
tab.
6To attach a cover page, select the Cover page tab 
and check the box With cover page. Select the 
cover page you want to include in the drop down 
menu or create a new one. For more information, 
consult the section Cover page [85].
7Click on OK to send your fax to all the contacts in 
your contacts list.
If you wish, you can consult your emission request in the 
outbox.
Sending a fax from an application
This method allows you to send a document created 
using an office application directly without printing it first.
MarkerAction
1Create a new fax.
2Delete a fax from one of the fax 
management folders. Except for the 
Send log and Reception log folders 
for which this command will delete 
the whole log.
3Print a fax from one of the fax 
management folders.
4View a fax in the Viewer.
5Access the address book.
6Stop sending a fax (active only for 
the outbox).
7View all faxes present in the selected 
folder in the fax manager.
8Preview of faxes.
9Fax manager folders.
Downloaded From ManualsPrinter.com Manuals 
						

							bizhub 43
- 83 -
12 -  PC Functions
1From your office application, select File > Print.
2Select the printer KONICA MINOLTA bizhub 43 
FAX and click on OK.
>The Fax window opens.
3To send your fax to a contact, enter his number in 
the Recipients field and click on   or select a con-
tact (or a group) from one of the address books in 
the field Address books and click on  .
>Repeat this operation as many times as neces-
sary (use the   button to delete a contact from 
the list of contacts).
4If necessary, set the advanced options (deferred 
sending and resolution), in the Advanced Options 
tab.
5To attach a cover page, select the Cover page tab 
and check the box With cover page. Select the 
cover page you want to include in the drop down 
menu or create a new one. For more information, 
consult the section Cover page [85].6Click on OK to send your fax to all the contacts in 
your contacts list.
If you wish, you can consult your emission request in the 
outbox.
Receiving a fax
The windows Companion FAX Manager and 
Companion Director use various messages to indicate 
that a fax is being received. The   icon appears at the 
bottom of the window Companion FAX Manager and the 
 icon appears in the task bar.
You can automatically print out faxes once they have 
been received. To do so, you must define this setting. See 
the section Fax settings [84].
Monitoring fax communications
You can monitor fax communications via:
• an outbox;
• an inbox;
• an emission memory (sent items);
• a send log;
• a reception log.
These services enable you to monitor precisely the 
machines communications, both sent and received.
The send and reception logs are automatically printed out 
when their content reaches a full page. After the 
automatic print-out, the machine creates a new log.
The outbox
The fax outbox contains:
• requests currently being sent;
• deferred emission requests;
• requests for which several attempts have been made 
and which are about to be reattempted;
• requests which have been rejected (failed calls).
Rejected requests are listed at the end so they are 
accessible if you want to resend them or delete them.
The requests are listed in the order they will be dealt with.
Downloaded From ManualsPrinter.com Manuals 
						

							- 84 -
bizhub 43
12 -  PC Functions
The send memory
The send memory allows you to save all the faxes you 
have sent.
The following information is contained in the send 
memory:
• the fax recipient;
• the date of creation of the fax;
• the date the fax was sent;
• the size of the fax.
The send log
The send log saves the history of all fax communications 
(successful or rejected) made by the machine. The log is 
automatically printed out when its content reaches a full 
page.
The log contains the following information:
• the fax recipient;
• the date the fax was sent;
• the fax status (sent, rejected, etc.).
The reception log
The reception log saves the history of all faxes received 
by the machine. The log is automatically printed out when 
its content reaches a full page.
The reception log contains the following information:
• the fax sender;
• the date of reception of the fax;
• the type of reception (on the machine or on the PC);
• the fax status.
Fax settings
Accessing the Fax settings
1Click on the   icon in the Companion Director 
window.
2Select Tools > Options > Fax.
3Adjust the required settings referring to the descrip-
tion of the settings below and confirm by clicking on 
OK.
Description of the Logs and reports tab
 
Description of the Fax parameters tab
Note
The Delete button can be used to delete the 
whole log, and not just the selected messa-
ge(s).
Note
The Delete button can be used to delete the 
whole log, and not just the selected messa-
ge(s).
OptionDescription
Automatic 
printing of a 
received 
documentThe fax is automatically 
printed when it is received.
Print a reception 
reportA reception report is printed 
for each fax received.
Automatic 
printing of a 
reception logThe log is automatically 
printed out when its content 
reaches a full page.
Automatic 
printing of the 
sent documentThe fax is automatically 
printed when it is sent.
Print the send 
reportAn emission report is printed 
out each time a fax is sent.
Print the send log The log is automatically 
printed out when its content 
reaches a full page.
Downloaded From ManualsPrinter.com Manuals 
						

							bizhub 43
- 85 -
12 -  PC Functions
 
Cover page
The cover page is part of a faxed document automatically 
generated by your machine in which information 
concerning the sender, the recipient, the send date and 
time, comments, etc., appear.
This page can be sent alone or as the first page of a fax, 
but always in the same communication as the fax. It is 
possible to send a document with a cover page from the 
multifunction machine or from the hard disk. In the latter 
case, part of the information on the cover page can be 
entered by the user on the emission request. A cover 
page template must be created before sending a 
document using it. However, once the cover page is 
created, a cover page template can be used for all sent 
documents.
Your machine allows you to create and personalize 
several cover pages templates that can be selected for an 
emission.
Creating a cover page template
Creating a cover page template creates a template in 
which fields (fax number, comment, subject, etc.) will be 
completed automatically by the Fax application using the 
information provided for each document recipient.There are two steps to creating the cover page template:
•First step: Create a background image with the re-
quired logos and page formatting.
•Second step: Add the field you want to be displayed 
on the cover page: fax number, comment, subject, etc.
As mentioned before, these fields will be completed 
by the Fax application when the document is sent.
Creating a background image
For the first step, there are two ways of creating a 
background image. 
You can:
•Option (A): Design this background image in another 
application (such as Word, Excel, etc.);
OR
•Option (B): Scan a sheet of paper containing the page 
formatting of the cover page.
Details concerning option A and option B:
Option (A):
1Open the application you want to use to edit the 
background (Word, Excel, etc.).
2Design the background image and print this docu-
ment using the printer called KONICA MINOLTA 
bizhub 43 FAX.
>The Send FAX dialogue box opens:
3Add the recipients to the list of recipients. Click on 
the tab Advanced options and select the resolu-
tion Fine as indicated below:
OptionDescription
Sending speed Default fax emission speed.
Line number Number of the telephone line 
to which your machine is 
connected.
Dialling prefix This dialling prefix is 
automatically inserted in front 
of the number before a fax is 
sent on this line.
Dialling type Must be set according to the 
type of telephone exchange to 
which your machine is 
connected.
ECM Corrects communication 
errors due to line disturbance. 
This option guarantees the 
integrity of documents 
received. However, 
communication times may be 
longer if the link is poor.
Number of tries Number of attempts to be 
made by the machine in the 
event of emission failure.
Interval between 
triesTime between two emission 
attempts.
Downloaded From ManualsPrinter.com Manuals 
						

							- 86 -
bizhub 43
12 -  PC Functions
4Click on   to save the background image. 
>The background image is created in the folder C:\Pro-
gram Files\KONICA MINOLTA bizhub 43\Docu-
ments\FAX\Temporary and has the file extension .fax.
Option (B):
1Run Companion FAX Manager, select New > Fax 
and select the scanner as the source as indicated 
below:
2Add the recipients to the list of recipients. Click on 
the tab Advanced options and select the resolu-
tion Fine as indicated below:
3Click on   to save the background image.
>The background image is created in the folder C:\Pro-
gram Files\KONICA MINOLTA bizhub 43\Docu-
ments\FAX\Temporary and has the file extension .fax.
Whether you choose option A or B, a background image 
with the extension .fax is created in C:\Program 
Files\KONICA MINOLTA bizhub 
43\Documents\FAX\Temporary.
You can now proceed to the second step described 
below.
Adding information fields
Now that the background image is created in C:\Program 
Files\KONICA MINOLTA bizhub 
43\Documents\FAX\Temporary, you can add the required 
fields on the cover page background image:
To do so:
1Run Companion FAX Manager, select New > Fax, click on the tab Cover page and click on the 
box With cover page.
2Click on the New button. The cover page Creation 
page is displayed.
3Click on Open in the tool bar, switch the file filter to 
*.fax and go to the directory C:\Program 
Files\KONICA MINOLTA bizhub 43\Docu-
ments\FAX\Temporary containing the background 
image you created in the first step.
4Click on the button Fields in the tool bar. A window 
opens enabling you to add the fields to the back-
ground image.
5Click on Save to save the cover page template and 
exit this window.
6The New Fax window opens. You can now select 
the cover page template that you want to use. By 
double clicking on the preview in the lower right-
hand corner, another window opens, displaying a 
preview of the cover page with the fields completed 
with the recipients contact details.
Creating a cover page
1From the tab Cover page, click on New.
2Select the cover page template you created from 
the menu File. 
>A window opens containing the cover page tem-
plate you created:
Note
A cover page template must be created be-
fore sending a fax using it.
Downloaded From ManualsPrinter.com Manuals 
						

							bizhub 43
- 87 -
12 -  PC Functions
3Click on the   icon to display the fields available.
4To add a field: 
- Select the field you want to insert by checking the 
available fields. A stamp appears as the mouse 
cursor.
- Click on the location in the template where you 
want to insert the field.
- You can move or enlarge the field as required.
5When the fields have been inserted, save the cover 
page.
This cover page can then be selected in the tab Cover 
page of the fax emission window.
Description of the Cover page tab
 
Uninstalling the software
This section describes the following procedures:
• complete uninstallation of the KONICA MINOLTA 
bizhub 43 software,
• uninstallation of drivers only.
Complete uninstallation of the software
Switch on your PC. Open an Administration session.
Run the uninstall programme from the menu Start > All 
programmes > KONICA MINOLTA > bizhub 43 > 
Uninstall.
1A confirmation window appears. Click on Yes to 
continue uninstalling the KONICA MINOLTA 
bizhub 43 programme.
2The uninstall programme starts. You can cancel 
the uninstall by clicking on Cancel.
3Click on OK.
Note
Adjust the size of your field boxes so that 
the text is legible.
OptionDescription
Name of the 
cover pageName of the page selected by 
default or the name of the 
page you have chosen to use.
Sender You can enter information 
concerning the sender.
Recipient You can enter information 
concerning the recipient.
If the term Auto appears in one 
of the fields, the field is 
updated on emission if the 
recipient is in the address 
book.
Comments This is an editing window with 
all the basic functions of a text 
editor enabling you to enter a 
text that will be sent on the 
cover page.
Template preview A preview for viewing the 
cover page to be sent.
Downloaded From ManualsPrinter.com Manuals 
						

							- 88 -
bizhub 43
12 -  PC Functions
4You will need to restart your system when the pro-
cedure is complete. Click on Yes.
Uninstalling the drivers
Switch on your PC. Open an Administration session.
Depending on the installation method used, select the 
appropriate uninstall mode:
• If you installed the drivers using the KONICA MINOL-
TA bizhub 43 software, consult the section 
Uninstalling drivers using the Companion Suite Pro 
software [88].
• If you installed the drivers manually, consult the sec-
tion Manually uninstalling the drivers [88].
Uninstalling drivers using the Companion Suite 
Pro software
Run the uninstall programme from the menu Start > All 
programmes > KONICA MINOLTA > bizhub 43 > 
Uninstall.
1A confirmation window appears. Click on Yes to 
continue uninstalling the bizhub 43 drivers.
2The uninstall programme starts. You can cancel 
the uninstall by clicking on Cancel.
Manually uninstalling the drivers
The following drivers must be removed:
• print driver
• scanner driver
To remove the print driver:
1Open the window Printers (Start > Devices and 
Printers , depending on the operating system).
2Select the KONICA MINOLTA bizhub 43 PCL6 
printer and click on the right button of your mouse.
3Select Remove device in the menu click on the left 
button of your mouse.4Click on OK to confirm the deletion.
5Open the window Administrative Tools (Start > 
Control panel > System and Security > 
Administrative Tools, depending on the operating 
system).
6In the sub-menu Print Management, select the 
sub-menu Print Servers then the sub_menu 
Drivers.
7Select the KONICA MINOLTA bizhub 43 PCL6 
driver and click on the right button of your mouse.
8Select Remove driver package in the menu and 
click on the left button of your mouse.
9Click on OK to confirm the deletion.
To remove the scanner driver:
1Open the window Computer (Start > Computer, 
depending on the operating system).
2Select the System Properties tab.
3Select the Device manager.
4In the sub-menu Imaging device, selectthe 
bizhub 43 network scanner  driver and click on 
the right button of the mouse.
5Select Uninstall in the menu and click on the left 
button of your mouse.
6A confirmation window appears.
7Select the deletion, by pressing the check box.
8Click on OK to confirm the deletion.
Note
You can also uninstall the bizhub 43 drivers 
using the Windows function Add/Remove 
programs in the control panel.
Downloaded From ManualsPrinter.com Manuals 
						

							bizhub 43
- 89 -
13 -  Maintenance and incidents
Maintenance and 
incidents
Maintenance
General information
In order to maintain your machine in good working order, 
it is recommended to periodically clean the inside.
Normal use of the machine, requires the following rules to 
be respected:
• When cleaning the inside of the printer or removing 
jams, be careful not to touch the fuser unit or other hot 
parts.
• To clean the printer, use a soft cloth.
• Never spray detergent directly onto the printer as it 
may infiltrate the vents and damage internal circuits.
• To clean the machine, avoid using abrasive or corro-
sive solvents or products containing solvents (alcohol 
or benzene).
• Always start by applying the cleaning product (mild de-
tergent) to a small surface of the printer to check the 
result.
• Never use abrasive or rough cloths (steel wool or plas-
tic).
• Never leave the scanner cover open unnecessarily.
• Never try to lubricate the machine.
• Close the scanner cover gently and never subject the 
machine to vibrations.
• Never open the cartridge access cover during printing.
• Never try to dismantle the machine.
• Never use paper which has remained too long in the 
paper tray.
Cleaning
The presence of dust, dirt and paper debris on the 
external surfaces and inside the printer may hinder its 
operation. We recommend you clean it regularly.
Cleaning the outside of the printer
Clean the outside of the printer using a soft cloth soaked 
in mild household detergent.
Use  a soft cloth to clean the printer. Never use 
abrasives or corrosive detergents.
Cleaning the inside of the printer
After removing a paper jam or replacing a toner cartridge, 
inspect the inside of the machine before closing the 
access flap to the toner cartridge.
1Press the On/Off button to switch off the machine 
(position 0) and disconnect the mains power cable.
2Press the toner cartridge access button.
3Lift up the flatbed scanner and open the access flap 
to the toner cartridge.
Caution
For your safety, you must read the safety in-
structions in the chapter safety [
109].
WARNING
Firstly, disconnect the power cable and all 
interface cables. Ensure that no water or 
detergent enters the printer, or it may be da-
maged or cause electrocution.
Caution
The fuser unit is extremely hot. If you open 
the access cover to the fuser unit, it takes 
about one hour to cool down.
WARNING
The fuser unit may reach very high tempe-
ratures during operation. To avoid injury, do 
not touch this zone.
Downloaded From ManualsPrinter.com Manuals 
						

							- 90 -
bizhub 43
13 -  Maintenance and incidents
4Remove the toner cartridge.
5Use a soft, lint-free cloth to dust and clean the in-
side of the printer.
6Insert the toner cartridge into its compartment, 
pushing it fully in until it engages (last movement 
downwards).
7Close the access flap to the toner cartridge and 
lower the flatbed scanner.
8Connect the power cable to the mains and press 
the On/Off button to switch the machine on (posi-
tion I).
Cleaning the touch screen
To clean the touch screen safely, you must follow the 
recommendations and procedure described below.
Recommendations
• Use a soft lint-free cloth so as not to scratch the touch 
screen.
• Only use the cleaning products listed in this section.
• When using a cleaning product, always apply the so-
lution to the cloth and use the cloth to clean the touch 
screen.
If you spray liquid directly onto the touch screen, you 
risk damaging it.
List of authorised and prohibited cleaning products
 
1Press the On/Off button to switch off the machine 
(position 0) and disconnect the mains power cable.2Clean the touch screen using a soft, lint-free cloth, 
with one of the authorised cleaning products.
3Gently wipe the surface with a soft, dry cloth until it 
is dry. Exert as little pressure as possible.
4Connect the power cable to the mains and press 
the On/Off button to switch the machine on (posi-
tion I).
Cleaning the scanner read devices
If one or several vertical lines appear on copies, clean the 
scanner window.
1Open the flatbed scanner cover by folding it back 
until it is maintained in the vertical position.
2Clean the two transparent analysis windows (A), 
the white rollers (B) and the white mats (C), using 
a soft, lint-free cloth soaked in isopropyl alcohol.
3Close the cover of the flatbed scanner.
4Make a copy to check that the symptoms have dis-
appeared.
Cleaning the paper feed rollers
The accumulation of paper dust and other debris on the 
paper feed rollers may cause paper feed problems.
Cleaning the paper feed rollers on the automatic 
feeder
Clean the paper feed rollers on the automatic feeder 
when:
• one or more vertical lines appear on copies of docu-
ments placed in the automatic feeder (presence of de-
bris, ink, glue, etc., in the paper feed mechanism).
• the message **PLEASE CLEAN THE SCANNER 
You may use...NEVER USE
ƒWater
ƒVinegar (mixed with 
water)
ƒIsopropyl alcohol
ƒBenzeneƒAcetone
ƒEthyl alcohol
ƒEthyl acid
ƒAmmonia
ƒMethyl chloride
Downloaded From ManualsPrinter.com Manuals