Konica Minolta bizhub 362 User Manual

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5.3 When the message “Replenish paper.” appears
If a tray has run out of paper while copying or after printing, the message 
“Replenish paper.” appears.
To replenish paper
%Check which paper tray appears highlighted in the touch panel, and 
then load it with paper.
!
Detail 
For details on loading paper into the paper trays, refer to “Loading paper 
into the 1st or 2nd tray” on page 2-54, “Loading paper into the LCT” on 
page 2-57, and “Loading...

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5.4 When the message “... Not enough remaining memo-
ry.” appears
This machine uses the memory to produce copies.
Since the amount of memory available is limited, the message “The job has 
been deleted. Not enough remaining memory.” appears and the scanned job 
is deleted if the memory becomes full while scanning a document.
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5.5 When the message “Please exchange toner.” appears
When there is very little toner remaining, the message “Please exchange ton-
er.” appears.
!
Detail 
After the message “Please exchange toner.” appears, about 500 (Letter) 
pages can be printed.
When the message appears, prepare to replace the toner bottle accord-
ing to your maintenance agreement. When the message “There is no 
Toner.” appears, the machine stops operating.
When the toner has...

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5.6 When the message “Stapler empty.” appears
When the staple cartridge is empty, the message “Stapler empty.” appears.
Replace the staple cartridge.
Example: Message when the finisher has run out of staples
2
Reminder 
Be sure to replace the staple cartridge only after the message appears, 
otherwise the machine may be damaged.
!
Detail 
For details on replacing the staple cartridge, refer to “Replacing the sta-
ple cartridge” on page 9-7....

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5.7 Basic troubleshooting
SymptomPossible causeRemedy
Main 
UnitThe machine does not 
start up when the main 
power switch is turned on.Is no power supplied 
from the electrical outlet?Correctly insert the power 
supply plug into the electri-
cal outlet.
Has the [Power] (auxiliary 
power) key been turned 
on?Turn on the [Power] (auxiliary 
power) key.
Copying does not start. Is the right-side door of 
the machine open?Securely close the...

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Is a double-sided docu-
ment being copied?If a thin double-sided docu-
ment is being copied, the 
print on the back side may 
be reproduced in the copy. 
Select the “Dot Matrix” Den-
sity setting. (See page 3-43.)
The image is not aligned 
properly on the paper.Is the document incor-
rectly positioned?Correctly position the docu-
ment against the document 
scales. (See page 3-10.)
Load the document into the 
ADF, and slide the adjusta-
ble...

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If any message other than those listed above appears, perform the operation 
described in the message.
Was the copy reduced to 
a size smaller than the 
paper (with a reduced 
zoom ratio specified)?Select a zoom ratio that ad-
justs the document size to 
the selected paper size. (See 
page 3-27.)
Otherwise, select the “Auto 
Zoom” setting to reduce the 
copy to the selected paper 
size. (See page 3-27.)
Even though the paper 
misfeed was...

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If the problem is not corrected after the described operation is performed, 
contact your technical representative.
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5.8 Main messages and their remedies
MessagePossible causeRemedy
Original left on glass. The document was left 
on the original glass.Remove the document from 
the original glass.
Original size cannot be detected.
Select paper size. The document is not 
positioned correctly.
 A document with a 
non-standard size or with 
a size too small to be de-
tected is loaded. Position the document cor-
rectly.
 Select the correct paper 
size.
This mode...

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Chapter 5If any message other than those listed above appears, perform the operation 
described in the message.
Please exchange toner. The toner is about to run 
out.Prepare to replace the toner 
bottle according to your main-
tenance agreement.
There is no Toner. Since the toner has run 
out, the copier is unable 
to make copies.Replace the toner bottle ac-
cording to your maintenance 
agreement.
Stapler empty. Replace Staple 
Cartridge or cancel Staple...