JVC Gz Ex310bu User Manual

							Operating Environment
To check the image on the camera from a computer or smartphone, and to
transfer videos/still images, it is necessary to meet the following
requirements.
Android Smartphone and Tablet Device
A  OS: Android2.3 or higher
(This unit is not guaranteed to operate with all models.)
B  Supports GPS function (for GPS recording)
C  Able to connect to the internet or Google Play (“Everio sync. 2” required
for software installation)
iPhone/iPad/iPod touch
A  OS: iOS5.1 or higher
(This unit is not guaranteed to operate with all models.)
B  Able to connect to the internet or “App Store ™” (required for software
installation)
Computer
To check the image on the camera from a computer browser and to transfer videos/still images, it is necessary to meet the following requirements.
A  OS: Windows 7
B  Supports wireless LAN or wired LAN
(To connect the camera and computer directly by using the DIRECT
MONITORING function, support for wireless LAN is required.)
C  Installation of Windows Media Player 12 or later
0 Confirmed operating environment:
Internet Explorer 9 or later
Caution : 
0 There is no guarantee that the operations will work with all computer
environments. For example, the video download feature of mobile safari
browser, etc. is not supported.Precautions on Using Wi-Fi
Cautions on Wi-Fi Function
0 Operation is not guaranteed on all devices.
0 This function is not designed for disaster or crime prevention.
0 To prevent the situation of forgetting to turn off the power, this unit will turn
off automatically after 10 days of continuous usage.
0 Leaving the LCD monitor open makes it easier to receive radio waves.
Therefore, it is recommended to open the LCD monitor when using the
Wi-Fi function.
0 Security of Wireless LAN
An advantage of wireless LAN is that instead of using a LAN cable, it
transmits information using radio waves, thus enabling LAN connection to be established within the area covered by the radio waves. However,
as radio waves penetrate through objects (such as walls) within the range that they cover, security issues, such as interception of transmission or
illegal access, may arise if security settings are not configured.
Before you connect to the network in a wireless LAN environment, read
through the instruction manual for the wireless LAN device in use, and
configure the security settings accordingly. Failure to do so may increase
the risk of personal information being intercepted, such as user names,
passwords, and the content of your mails, or illegal access to the network.
0 Due to the design of wireless LAN, note that security may be breached by
unusual or unforeseeable means.
0 For more details on wireless LAN and network security, please consult the
manufacturer of your wireless LAN device.
0 JVC shall not be liable for any security issues, troubles, damages or losses
arising from the use of this feature.
Radio Waves Used by this Product
This product makes use of radio waves in the ISM band (2.4 GHz).
Although a radio station license is not required for using this product, please take note of the following.
o Do not use this product near the following places.
0 Industrial, scientific, or medical equipment, such as microwave ovens and
pacemakers
0 Industrial, scientific, or medical equipment, such as microwave ovens and
pacemakers
0 Specified low-power radio stations (radio station license not required)
0 Bluetooth devices
Equipment such as the above mentioned devices makes use of the same
frequency bandwidth as that of Wi-Fi.
Using this product near the above equipment may cause radio wave
interference, and result in communication failure or a drop in communication
speed. In this case, turn off the power of devices that are not in use.
o Avoid using this product near a TV or radio set.
TV or radio sets make use of a radio wave frequency bandwidth that is
different from that of Wi-Fi, and therefore has no effect on communication
by this product or the TV/radio set.
However, when a TV/radio set is placed close to a Wi-Fi product,
electromagnetic waves emitted by the Wi-Fi product may cause noise to
occur in the sound or images of the TV/radio.
0 Communication may not be carried out properly near radio equipment or
broadcasting stations. In this case, change the location accordingly.
o Radio signals are unable to penetrate through reinforced
steel, metal, or concrete.
The radio waves used by this product are unable to penetrate through
reinforced steel, metal, or concrete materials.
It may difficult for communication to be established if two rooms or floors are separated by these materials.
*Communication may also get weaker when there are human subjects or
parts of the body in between the Wi-Fi devices.
o Do not connect to wireless networks that you do not have
authorization for.
Once connected, it may be considered as unauthorized access and legal
actions can be taken against you.
Using Wi-Fi (GZ-EX355/GZ-EX310)131 
						

							oDo not use the Wi-Fi function outside the country of
purchase.
Depending on the country, there may be restrictions on the use of radio waves and any violations could be punishable by law.
Exporting/Bringing the Unit Overseas
Permission from the U.S. government may be required when bringing the
unit to an export controlled country set by the U.S. government (such as
Cuba, Iraq, North Korea, Iran, Rwanda, and Syria. As of December, 2012). For more information, consult the U.S. Embassy Commercial Service.
Image Monitoring via Direct Connection
(DIRECT MONITORING)
You can check the image on the camera via direct connection (Wi-Fi Direct)
with a smartphone (or computer), without the need for an access point (wireless LAN router).
0 Recording of videos and still images may be performed while monitoring.
.Caution : 
0This function is not designed for disaster or crime prevention.
0 To prevent the situation of forgetting to turn off the power, this unit will turn
off automatically after 10 days of continuous usage.
0 When not monitoring from a smartphone (or computer), the focus of the
camera is fixed.
0 Even when monitoring from a smartphone (or computer), the focus of the
camera will be fixed if not operated for more than 3 hours. (Focus works
again when the camera is operated.)
0 You may have difficulty establishing a connection via direct monitoring in
an environment where the camera is placed away from the smartphone
(or computer). In this case, connect using the access point (wireless LAN router).
“Image Monitoring via an Access Point at Home (INDOOR MONITORING)”
( A  p. 135)
What You Need
0
Smartphone or Windows computer
(A wireless LAN that is compatible with WPA2 is necessary.)
Settings Required in Advance
Set up your camera and smartphone (or computer) by performing the following operations.
For a smartphone with WPS support, refer to the “Wi-Fi Protected Setup
(WPS)”.
*WPS is a method to connect the camera and the smartphone wirelessly by easy button operations.
Using Wi-Fi (GZ-EX355/GZ-EX310)132 
						

							Connecting the Smartphone to the Camera Wirelessly
Connect the smartphone to the camera by either of the following methods.o Connection by entering the Wi-Fi password
1
Tap “MENU”.
(Operation on this camera)
Set the camera to the recording mode.
.
0The top menu appears.
2 Tap the “Wi-Fi” ( 0014) icon.
(Operation on this camera)
.
3Tap the “DIRECT MONITORING” ( 0010) icon in the “Wi-Fi” menu.
(Operation on this camera)
.
4Tap “START” ( 000C).
(Operation on this camera)
.
0When iFrame is selected for “VIDEO REC FORMAT”, the following
display appears and recording mode is switched to the 60i mode in
AVCHD.
.
5Check the SSID and the PASS being displayed on the screen of the
camera.
.
6 Select the SSID in step 5 from the Wi-Fi network selection screen of your
smartphone, and enter the PASS on the password screen.
(Operation on the smartphone (or computer))
.
0For details on connecting your smartphone (or computer) to a Wi-Fi
network, please refer to the instruction manual of the phone terminal
in use.
7 A connection is established and  0014 appears on the camera’s screen.
.
o Connection by Wi-Fi Protected Setup (WPS)
1
Tap “MENU”.
(Operation on this camera)
Set the camera to the recording mode.
.
0The top menu appears.
2 Tap the “Wi-Fi” ( 0014) icon.
(Operation on this camera)
.
3Tap the “DIRECT MONITORING” ( 0010) icon in the “Wi-Fi” menu.
(Operation on this camera)
Using Wi-Fi (GZ-EX355/GZ-EX310)133 
						

							.
4Tap “START” ( 000C).
(Operation on this camera)
.
0When iFrame is selected for “VIDEO REC FORMAT”, the following
display appears and recording mode is switched to the 60i mode in
AVCHD.
.
5Tap “WPS”.
(Operation on this camera)
.
6Activate WPS on the smartphone (or computer) within 2 minutes.
(Operation on the smartphone (or computer))
.
0To activate WPS, refer to the instruction manual of the device in use.
7 A connection is established and  0014 appears on the camera’s screen.
.
Monitoring the Images from a Smartphone (or Computer)
o Smartphone (Android / iPhone)
Memo : 
0
Prior to use this function, a smartphone application needs to be installed
on the smartphone.
“Installing Smartphone Applications” ( A p. 175)1
Start “Everio sync. 2” on the smartphone after setting DIRECT
MONITORING.
.
2Tap “DIRECT MONITORING”.
.
3The recording screen is displayed.
Using Wi-Fi (GZ-EX355/GZ-EX310)134 
						

							.
0How to operate from a smartphone
“Using Smartphone Applications” ( A p. 175)
o Computer (Windows 7)
1
Tap the URL button shown on the camera’s screen.
(displayed when the computer and the camera are connected
wirelessly.)
.
0The URL for the computer to connect to appears.
2 Check the URL being displayed on the camera screen, which starts from
“http://”.
.
0After checking the URL, tap “QUIT” to return to the previous screen.
3 Start Internet Explorer (web browser) on the computer and enter the
URL.
.
0Operations from the Web browser
“Using the Wi-Fi Function from a Web Browser” ( A p. 188)
Image Monitoring via an Access Point at
Home (INDOOR MONITORING)
Connect to the wireless LAN router at home, the camera and a smartphone (or computer) via access point wirelessly.
From a smartphone (or computer) in connection, you can monitor the images
captured by the camera.
0 Recording of videos and still images may be performed while monitoring.
.Caution : 
0This function is not designed for disaster or crime prevention.
0 To prevent the situation of forgetting to turn off the power, this unit will turn
off automatically after 10 days of continuous usage.
0 When not monitoring from a smartphone (or computer), the focus of the
camera is fixed.
0 Even when monitoring from a smartphone (or computer), the focus of the
camera will be fixed if not operated for more than 3 hours. (Focus works
again when the camera is operated.)
What You Need
0 Smartphone or Windows computer
0 Wireless LAN router (use a product that has a Wi-Fi certification logo)
Memo : 
0Depending on the wireless LAN router in use and signal strength, you may
experience connection problems or slow connections.Using Wi-Fi (GZ-EX355/GZ-EX310)135 
						

							Operation Method
Connect the camera to the access point (wireless LAN router)
.Connect the camera to the access point by either of the following methods.o Wi-Fi Protected Setup (WPS) Registration
Follow the operations below if the access point (wireless LAN router) in use supports WPS.
1 Tap “MENU”.
(Operation on this camera)
.
0The top menu appears.
2 Tap the “Wi-Fi” ( 0014
) icon.
(Operation on this camera)
.
3Tap  001D on the lower right of the screen.
(Operation on this camera)
.
4Tap “COMMON Wi-Fi SETTING”.
(Operation on this camera)
.
5Tap “ACCESS POINTS”.
(Operation on this camera)
.
6 Tap “ADD”.
(Operation on this camera)
.
7Tap “EZ REGISTRATION WPS”.
(Operation on this camera)
.
8Activate WPS of the access point (wireless LAN router) within 2 minutes.
0 To activate WPS, refer to the instruction manual of the device in use.
9 After registration is complete, tap “OK” on the camera’s screen.
(Operation on this camera)
.
oSearch the access point, and select from the list.
Set the name (SSID) of the access point (wireless LAN router) and the
password beforehand.
1 Tap “MENU”.
(Operation on this camera)
.
0The top menu appears.
2 Tap the “Wi-Fi” ( 0014
) icon.
(Operation on this camera)
Using Wi-Fi (GZ-EX355/GZ-EX310)136 
						

							.
3Tap  001D on the lower right of the screen.
(Operation on this camera)
.
4Tap “COMMON Wi-Fi SETTING”.
(Operation on this camera)
.
5Tap “ACCESS POINTS”.
(Operation on this camera)
.
6Tap “ADD”.
(Operation on this camera)
.
7Tap “SEARCH”.
(Operation on this camera)
.
0The search results appear on the camera’s screen.
0 “UNABLE TO FIND THE ACCESS POINT” message appears if there
is no access point in the surrounding area.
8 Tap the name (SSID) of the desired access point from the list of search
results.
(Operation on this camera)
.
9Register a password.
(Operation on this camera)
.
0Tap on the on-screen keyboard to enter characters. The character
changes with every tap.
“ABC”, for example, enter “A” by tapping once, “B” by tapping twice,
or “C” by tapping 3 times.
0 Tap “DELETE” to delete a character.
0 Tap “CANCEL” to exit.
0 Tap “A/a/1” to select character input type from upper case letter, lower
case letter, and number.
0 Tap  0026 or  0027 to move one space to the left or right.
0 The password is not required if the wireless LAN router is not security
protected.
10 After registration is complete, tap “OK” on the camera’s screen.
(Operation on this camera)
.
0Other methods, such as “Manual Registration” and “WPS PIN
Registration” are also available. Refer to the following link for details.
“Registering the Access Points of the Camera to Connect (ACCESS
POINTS)” ( A p. 164)
Connecting the smartphone (or computer) to the access point
(wireless LAN router)
.
0 Connect the smartphone (or computer) to the access point (wireless LAN
router) at home.
0 For details on connections, refer to the instruction manuals of the device
in use or the wireless LAN router.
0 This setting is unnecessary if the smartphone (or computer) has already
been connected to the access point (wireless LAN router) at home.
Using Wi-Fi (GZ-EX355/GZ-EX310)137 
						

							Monitoring the images by connecting the smartphone and thecamera
.
0 Install “Everio sync. 2” on the smartphone in advance.
“Installing Smartphone Applications” ( A p. 175)
o Operation on this camera
1
Tap “MENU”.
(Operation on this camera)
.
0The top menu appears.
2 Tap the “Wi-Fi” ( 0014
) icon.
(Operation on this camera)
.
3Tap “INDOOR MONITORING” ( 0011).
(Operation on this camera)
.
4Tap “START” ( 000C).
(Operation on this camera)
.
5Start making a connection.
(Operation on this camera)
.
0Name (SSID) of the access point (wireless LAN router) in connection
is displayed.
6 The following is displayed when the camera is connected to the access
point.
.
0Tap “URL” to display the URL required for connecting the camera
from browser.
o Operation on the smartphone
1
Start “Everio sync. 2” on the smartphone after setting INDOOR
MONITORING.
.
0Tap “START” in INDOOR MONITORING on the camera to start.
2 Tap “INDOOR MONITORING”.
.
3The recording screen is displayed.
Using Wi-Fi (GZ-EX355/GZ-EX310)138 
						

							.
0How to operate from a smartphone
“Using Smartphone Applications” ( A p. 175)
o Monitoring from the computer (Windows7)
1
Tap the URL button shown on the camera’s screen.
(displayed when the computer and the camera are connected
wirelessly.)
.
0The URL for the computer to connect to appears.
2 Check the URL being displayed on the camera screen, which starts from
“http://”.
.
0After checking the URL, tap “QUIT” to return to the previous screen.
3 Start Internet Explorer (web browser) on the computer and enter the
URL.
.
4Log in with your username and password.
0 The username is “everio” and the default password is “0000”.
“Changing the Settings” ( A p. 153)
0 Operations from the Web browser
“Using the Wi-Fi Function from a Web Browser” ( A p. 188)Using Wi-Fi (GZ-EX355/GZ-EX310)139 
						

							Image Monitoring via the Internet(OUTDOOR MONITORING)
You can check the image on the camera via internet connection with a
smartphone (or computer).
* To use this function, it is necessary to prepare for an UPnP (Universal Plug
and Play) compatible wireless LAN router, and an internet connection from
which the global IP address can be obtained.
0 Recording of videos and still images may be performed while monitoring.
.Setting Multiple Cameras in the Same Network ：
.
0
To set up multiple cameras, you need to fix the HTTP ports for each of the
cameras.
“Changing the HTTP Port
(DIRECT MONITORING/INDOOR MONITORING/OUTDOOR
MONITORING)” ( A p. 155)
What You Need
0
Smartphone or Windows computer
0 Wireless LAN router that supports UPnP (use a product that has a Wi-Fi
certification logo)
To check whether UPnP is supported, please refer to the instruction manual
of the wireless LAN router in use.
0 Internet connection with an obtainable global IP address
* Global IP address is an IP address that is specific in all over the internet.
For more information, contact your internet service provider.
Memo : 
0 Depending on the wireless LAN router in use and signal strength, you may
experience connection problems or slow connections.
0 When the zoom or pan cradle is operated by using the smartphone or
computer, it may take longer for responses as compared to the manual
operations.
Settings Required in Advance
To operate, it is necessary to connect the camera to the internet via an
access point (UPnP compatible wireless LAN router) in the house. As such,
the following 3 settings are required.
*The above settings are not necessary if they have already been set for other
functions.
1 Registering an access point
“Registering the Access Points of the Camera to Connect (ACCESS
POINTS)” ( A p. 164)
2 Obtaining a dynamic DNS account
“Obtaining a Dynamic DNS (DDNS) Account” ( A p. 157)
3 Setting the account on this camera
“Setting Dynamic DNS on this Camera (OUTDOOR MONITORING)”
( A  p. 158)
Caution : 
0
Even if registration is done correctly to the camera, access may be
temporarily unavailable such as when the dynamic DNS server is down.
To check whether the dynamic DNS server is working properly, access
and check the DDNS server with a computer, etc.
https://dd3.jvckenwood.com/user/
Operation Method
o Operation on this camera
Memo : 
0
Prior to use this function, a smartphone application needs to be installed
on the smartphone.
“Installing Smartphone Applications” ( A p. 175)1
Tap “MENU”.
(Operation on this camera)
.
0The top menu appears.
2 Tap the “Wi-Fi” ( 0014
) icon.
(Operation on this camera)
.
3Tap “OUTDOOR MONITORING” ( 000F).
(Operation on this camera)
.
4Tap “START” ( 000C).
(Operation on this camera)
.
5Start making a connection.
(Operation on this camera)
.
0Name (SSID) of the access point (wireless LAN router) in connection
is displayed.
6 The following is displayed when the camera is connected to the access
point.
Using Wi-Fi (GZ-EX355/GZ-EX310)140