Iwatsu Adix Vs Owners Manual
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Digital Telephone User’s Guide - 59 Call Forwarding Allows you to send your calls to another extension automatically. There are three types of forwarding: All Calls, Busy/ No Answer Calls, and No Answer Calls. To use this feature you must first program your phone to the desired destination where you want your calls sent. To set forwarding extension: F Press the Speaker button SPKR F Wait for the dial tone F Press the Call Forward button FWD F Dial the extension number where you want your calls sent F Wait for a confirmation tone and the Forward lamp will stay lit F Press the Speaker button SPKR Your phone is now set in the All Calls Forward mode. To change forwarding condition: All Calls Forward all calls to another extension automatically. F Press the Speaker button SPKR F Wait for the dial tone F Press the Call Forward button FWD then dial ##1 F Wait for a confirmation tone and the Forward lamp will be solid red F Press the Speaker button SPKR Busy/No Answer Forward all calls when you are busy on another call or do not answer a call. F Press the Speaker button SPKR F Wait for the dial tone F Press the Call Forward button FWD then dial ##2 F Wait for a confirmation tone and the Forward lamp will flash red F Press the Speaker button SPKR
Digital Telephone User’s Guide - 60 No Answer Forward calls only when the extension does not answer within a certain time period. F Press the Speaker button SPKR F Wait for the dial tone F Press the Call Forward button FWD then dial ##3 F Wait for a confirmation tone and the Forward lamp will intermittently flash red F Press the Speaker button SPKR Follow Me When you move to a different extension, you may change the forwarding destination from the extension you originally set to the extension which you are now using: F Press the Speaker button SPKR F Wait for the dial tone F Press the Call Forward button FWD then dial # F Dial your extension number F Wait for a confirmation tone F Press the Speaker button SPKR To turn off: F Press the Call Forward button FWD and the Forward lamp will be off To reactivate call forwarding that is registered most recently: F Do not lift the receiver F Press the Call Forward button FWD and the Forward lamp will light To cancel: F Press the Speaker button SPKR F Wait for the dial tone F Press the Call Forward button FWD F Dial * and the Forward lamp will be off F Wait for a confirmation tone F Press the Speaker button SPKR
Digital Telephone User’s Guide - 61 External Call Forward You may program your phone to forward all calls to an external number: To activate: F Press the Speaker button SPKR F Wait for the dial tone F Press the Call Forward button FWD F Dial # + * F Enter a Personal Speed Dial number 90-99 To set the External Call Forward Mode: F Press the Speaker button SPKR F Wait for the dial tone F Press the Call Forward button FWD F Dial # + # F Dial 4 to forward all calls F Dial 5 to forward outside calls only F Dial 6 to forward internal calls only Call Monitoring Allows you to silently monitor a conversation on another extension or line. In order for this feature to operate on intercom off-hook signaling must be disabled. Operation To monitor a conversation on a outside line: F Lift the receiver F Wait for the dial tone F Press the outside line button F Press the Monitor button MONITOR To monitor a busy extension’s conversation: F Lift the receiver F Dial an extension number F Wait for busy tone F Press the Monitor button MONITOR
Digital Telephone User’s Guide - 62 Call Park/Swap Allows you to alternate between two conversations. Operation F Press the Call Park button PARK to place the call on Call Park and the lamp will intermittently flash green F Answer or initiate a second call F Press the Call Park button PARK which allows you to go back to the original call with the second call now on Call Park and the lamp will intermittently flash green You may continue to alternate between conversations by pressing the Call Park button. Call Pick-Up Allows you to answer a call ringing at someone elses phone. There are three types of Call Pick-Up: Direct Call Pick-Up, Internal Group Call Pick-Up, and External Group Call Pick-Up. Direct Call Pick-Up Allows you to answer a call ringing at any extension in the office. Operation F Lift the receiver F Wait for the dial tone F Press the Feature button FEAT then dial 33 Or F Press the Direct Call Pick-Up button DIRCT P/U if assigned as a Multipurpose button F Dial the ringing extension number Internal Group Call Pick-Up Allows extensions to be grouped together. This grouping eliminates the need to dial the ringing extension number in order to answer the call. Operation F Lift the receiver F Wait for the dial tone F Press the Feature button FEAT then dial 31
Digital Telephone User’s Guide - 63 Or F Press the Group Call Pick-Up button GRP P/U if assigned as a Multipurpose button
Digital Telephone User’s Guide - 64 External Group Call Pick-Up Allows you to answer a call ringing in a Group Call Pick-Up group that they are not part of. Operation F Lift the receiver F Wait for the dial tone F Press the Feature button FEAT then dial 32 Or F Press the External Group Pick-Up button EXT P/U if assigned as a Multipurpose button F Dial the ringing external group number Caller ID Display Change The information displayed on the station LCD during incoming ringing, call in progress, incoming forwarded call ringing, and camped-on/transferred call ringing may be changed by pressing a CID DISPLAY CHANGE key. This feature may be used only incoming calls on Caller ID/ANI or DNIS lines. Ten different display modes are available. The display mode is determined by the type of call and status of call. Operation During call in progress: F Press the CID DISPLAY CHANGE button
Digital Telephone User’s Guide - 65 Camp-On Allows you to alert a busy extension user that an outside call is waiting for them to answer. The busy extension user will hear periodic tone bursts through the speaker. If they have a display, the display will first indicate the extension that sent the call followed by CAMP-ON. If the busy extension does not respond within a specified period of time, the call will return back to you. Operation To Initiate Camp-On: F Press the Transfer button TRAN F Wait for the dial tone F Dial the desired extension number F Hang up To answer a Camp-On: F Hang up on the first call Or F Press the Hold button HOLD/DND to place the first call on Hold Or F Press the Call Park button PARK to place the first call on Call Park F Answer the second call Clear Call Allows you to initiate a new intercom call without having to hang up if the called extension does not answer or if there was a dialing mistake. Operation When you make an intercom call, but the called extension cannot be reached, and you wish to call another extension: F Do not hang up F Dial the second extension number
Digital Telephone User’s Guide - 66 Conference ADIX-VS allows you to converse with three other people in one conversation. There may be any combination of inside extensions or outside lines. ADIX-VS will support a maximum of two four-party conferences simultaneously. Add-On (up to 1 outside + 3 inside parties or 4 inside parties) While speaking on an outside or intercom call: F Press the Transfer button TRAN F Wait for the dial tone F Dial the desired extension number F Wait for the party to answer F Press the Add button ADD After you hear a tone, all parties will be connected. To add another extension, repeat the same procedure. Multiline (up to 3 outside + 1 inside parties) While speaking on an outside call: F Press the Hold button HOLD/DND to place the call on hold F Make the second outside call F Press the Add button ADD after the second party answers F Press the 1st line that was placed on hold Or If your phone only has one outside line button: F Press the Call Park button PARK to place the call on Call Park F Make the second call F Press the Add button ADD after the second party answers F Press the flashing Call park button PARK All three parties will be connected. To add the 3rd outside line, repeat the same procedure.
Digital Telephone User’s Guide - 67 Trunk-to-Trunk (up to 2 outside parties) When you are speaking with two outside parties in a multiline conference call and wish to leave the conversation: F Press the Hold button HOLD/DND F Hang up The two outside parties will still be in a conference. To get back in the Multiline Conference: F Lift the receiver F Press one of the outside line buttons that are in the conference Consultation Hold Places an outside call on temporary hold before a transfer or conference is completed. The call will automatically return to you if the desired transfer extension does not answer or if you dialed incorrectly. If you have a display on your phone, the display will show Camp On RCL and the name of the person that the call was sent to. Operation While on an outside call: F Press the Transfer button TRAN and you will hear the dial tone
Digital Telephone User’s Guide - 68 Conversation Recording The Conversation Recording feature allows an ADIX-VS station user to record a station-to-station, outside line, or conference call to voice mail. This feature is available at any station that has been assigned a Conversation Recording REC key. Note: Your voice mail system must support this feature. IMPORTANT NOTICE REGARDING THE CONVERSATION RECORDING FEATURE In certain states it is illegal to intercept and/or record telephone calls. In certain states and under certain circumstances it is illegal to intercept for the purposes of listening in and/or recording telephone calls. Because such activity is not illegal in all jurisdictions and may be permitted in training and/or monitoring of personnel, this telephone system can be programmed to permit interception and/or recording with or without warning to those on the line. Before utilizing the system for such purposes, you are advised to consult with an attorney familiar with laws of the jurisdiction in which you utilize such feature. IWATSU AMERICA, INC., its distributors, and the manufacturers responsible for this feature make no representations with respect to the legality of its use and disclaim any liability for claims and/or damages arising from the use or misuse of this feature. Operation While on a call: F Press REC To start voice recording: F While recording press REC a second time or hang up to stop recording. To playback a recorded conversation: F The conversation is saved as a voice mail message. For playback instructions consult your voice mail program documentation.